First checkup for CR-V
November 6, 2018
I made an appointment for an oil change and tire rotation. After going over the normal items associated with my car, my service consultant, Brian Mays, explained how it was too soon to have an oil change and tire rotation. My oil was at 40% instead of the recommended 15%. He suggested that since I had made the trip into the service department, that they would go ahead and check it out and wash it for me - all free of charge. Everything was found to be fine with my car, and Brian again explained when I could expect to return for an oil change. These Hondas are so smart! I had a coupon that had been emailed to me that would expire before I would be able to return for my first oil change. Brian signed it and said he would make good on the coupon for my first visit. Overall, I was very pleased from the time I walked into the office until I left. I am so happy that I chose Johnson for my service department.