Great customer service! Pleasant environment and friendly people. All service options were explained to me in detail by Marshall. This made my decision much easier. A dealer is only as good as its service dept.
Overall experience was great. Thanks Indy honda for taking care of my car. Kevin was great helping me through the entire service process. Prices were bit hight for me but quality of service is good at Honda.
Salesperson was very knowledgeable, personable, and low pressure. This made for a very fun, relaxing experience. He explained the features on the car very thoroughly. He felt like a friend when I left!
It was such a great experience buying my first car, 2018 Honda Civic Ex-T at Indy Honda.I've been to my local Honda dealership in Bloomington and had to deal with a bad sales rep and negative. So drove all the way to Indy and it was worth it. I did my initial research online on their website and submitted a deal online. The sales reps Dolly/Jessica were prompt to reply to my inquiry. We went back and forth with a couple of details and made an appointment later. Ryan Adams did a great job making the car buying process a stress-free and simple process. Everything was explained clearly and it didn't feel pushy at all. Mostly when I think of Finance Managers, the picture of a shark comes to mind who will try to make as much profit as possible. But the Finance Manager was one of the best I have ever experienced. I didn't feel pressured to purchase any of the extra items and all the fees were broken down properly. They were even able to give me a great interest rate. Would definitely recommend it to others cause at the end of the day Customer Service is what makes people visit again and they gave me just that. Very Professional and Friendly at the same time.
Quick, answered all questions, explored wants/needs, took good care of me. Ron was awesome, he had 3 deals going on at the same time but checked in with me and knew I had limited time. He got me in and out of the whole transaction in about an hour.
Orlando was very helpful and a pleasure to do business with. He answered all questions entirely. I ended up leasing a new Civic after my previous lease was up. I would definitely recommend doing business with him in the future, I know I will. Thank You Orlando!
The loan rates that were advertised to offer at a certain credit score did not go in tandem with what the respective financial institution chose to offer. It was the first time I had ever had a brand new car bought from a dealer. To be fair, I did not know anything about the process of buying a car from a dealer. On the other hand, the staff, his name Mr. Hammer helped me through out the process. He was amazing. The atmosphere there was fantastic so much so that it made me feel like I was home. I am sure you would have the same experience.
Had a great experience at ed martin honda all becuse of the great them they have. Went in for a minor repair for my crv ended up buying a new one from the same person who sold me my last one. Orlando is awsome he helped me pick out my last crv 4 years ago and he was here again helping me out . It is so great to work with the same person who also keeps in touch with you through the years . I will always come back and send anyone looking to this location and to Orlando
Jessie Bailey and Shelly Gotleib are the best! They work with me to get me the best options for my money. Jessie is great about showing me all options on my vehicle Jessie is always friendly and treats me like family. Would recommend Anyone to go see them at Ed Martin Honda.
Jesse was incredibly knowledgeable, patient in helping me through the process of leasing a new car. He asked the right questions to help me choose the car I needed the most. Highly recommended!
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