Used 2020 Honda Pilot for sale near Franklin Farm, VA

Salesman (kash) was good. I didn?t feel pressured, environment was pleasant, my trade in was fairly priced. I will go back to the dame dealership in future when they have the type of car I want.

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

It was a great experience. Friendly and knowledgeable salesman. The wait time was reasonable. My overall experience there was great

Great vehicle. Really like everything about it. It has all the safety features a vehicle could have, making it safe to drive. It has just enough power and gets great gas mileage. It offers reliability with the Honda name. Comfortable with plenty of seating!

I worked with Carlos Bonds, amazing team I must say. Bought a cx-90 phev. Very smooth process and quick!

Honda Pilot is the best suv. Bell Honda in Phoenix. Honda’s worse dealership in the country. Honda Pilot gives me 25 miles per gallon city and state

Great customer service. Respect and compassion Your customer service is excellent and I will like to visit your location again or refare to friends and co-workers God bless you all.

I have always wanted a Honda Pilot and bought a 2020 model anticipating a great vehicle. It has been back to the shop SIX times for issues with the drivers side mirror. It is supposed to be a fancy automatic adjusting mirror, but instead self adjusts up beyond where I can see in it. The dealer's technicians have tried many things, but still claim they can't recreate what I am telling them I really don't know where to turn now.

They were quick to contact me back. Nice to deal with. Seems like a great place to buy a vehicle from.

I love my Honda. It drives beautifully, it’s comfortable, holds the road, you feel safe because it’s so well made. A wonderful driving experience. I plan on buying it back when my lease is up.

Darius was great and really knows his stuff. He wasn't just trying to sell me a car but also HELP me with making the right decision for me.

I have purchased two Hondas from Ourisman Bethesda over the past twenty years and have been very satisfied with my purchases. A key reason I keep coming back to Ourisman is John Thurston, Assistant Service Manager. John knows Honda cars, inside out. He fully understands when maintenance or repairs need to be done. More than that, he is very cost conscious, only recommending services that are required. Finally, he is friendly and courteous, always remembering his customers and their interests and concerns. I cannot recommend John and his service team more highly.

Hi Amir Khan, From our initial interaction to the moment I drove off the lot, your professionalism and dedication were evident. You made the entire process smooth and stress-free. Your knowledge about the vehicle, including its features and history, was impressive, and your transparency in answering all my questions instilled confidence in my decision to purchase. Moreover, your approach to negotiation was fair and respectful. You listened to my concerns and preferences, and we were able to reach a mutually beneficial agreement without any pressure. I truly appreciate your patience and willingness to accommodate my needs throughout the negotiation process. Additionally, I would like to thank you for your post-sale assistance. You took the time to explain the warranty coverage and provided valuable insights into ongoing maintenance recommendations, which have been incredibly helpful. The only negative is your pricing online needs to be more clear about the advertised discounts. Dr. Irshad

THANK YOU SKIP AFTER I TEST DROVE MY SHELBY I WAS OUT OF THE FINANCE OFFICE WITHIN 20MIN THIS DEALERSHIP HAS THERE ACT TOGETHER I WOULD HIRE SKIP TO WORK FOR ME

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.