Used 2021 Honda Pilot for sale near Venus, TX

This is a great place. I personally recommend working with Kelly in sales and Malcolm in finance. Blake in finance is also good but new to the finance department so Malcolm would be your best option. I left a very negative review after I felt like I had been completely taken advantage of by them on Saturday and was on the hook for a loan worth twice what the car was worth brand new. They completely took care of me and I got into a different car that was the same make and model but cheaper. My deal went from 34,000 total to 20,000 total after reworking it. I will say they want to add lots of stuff into the deal. It isn't necessarily bad but it adds up and I was unwilling to accept that. They will try to keep all or some of it on and if you don't want it then fight for the price you want and read the website to know their policies and guarantees. I will also leave this as a disclaimer, I would be selective about what salesperson you work with. My Mom overheard one of the guys complaining about how he was one sale away from a bonus and some lady wasted two hours of his time and backed it because she was incompetent. I saw the lady he was talking about and she was older and said very clearly she had someone waiting on her for some time now and could not stay longer. I also briefly worked with some other guy in the finance department who was pretty rude and I didn't enjoy that. I don't remember his name though. Kelly is a genuine person and a great saleswoman. You can trust her. It seems like some of the staff are a little more money focused and trying to help themselves more than the customer so beware. I also want to point out one of the managers introduced himself to me and was very kind. Also very apologetic over how things went the first day and I really appreciated it. Good place and some really good people. I had some mixed feelings with this experience but the likes of Malcolm, Kelly, and Blake and how they handled making things right with me overwhelmingly changed my overall experience to a positive--hence the 5 star review. Kevin C. Dallas, TX 150 Feb 8, 2025 Mariah was great. She was patient. She didn't pressure me in any way. The vehicle I wanted turned out to be a different vehicle. The manager was great and made sure I was happy with the car I was getting. Financing was easy. It was a great experience.

Coleman and Kyle at Honda Hendrick were both amazing they really worked with us to get us the vehicle we wanted at the rate we were aiming for, I’m so very appreciative and would recommend them both to anyone looking for a new car.

Everything was good. I highly recommend this place. Staff is really good. They were patient and friendly. Isaiah is polite and asked right questions. Thanks

The Pilot car is a reliable spacious family suv. Only annoyance is the lane assist appears to be too sensitive especially when driving windy 2 lane roads. Suggest change factory tires for snow driving as opposed to CR-V that held better on standard tires. Only minor complaints vehicle is a good pick.

With the help of Felix and Pedro our experience was painless. They were very patient to find a solution for our budget to have our new car. Honda gave us a good competitive price for our jeep compass

Near a perfect vehicle and purchase experience. Best SUV I've owned even better than my last two Acuras MDX. Better than Toyota in many ways including pleasing to the eye, performance and power. I'd purchase again

Happy overall , great experience. I purchased a great car for a nice price. Aaron helped me and I drove off with my car. Yay ??????? yay

I drive a Honda Pilot Special Edition- It is by far the BEST car I have ever owned. I have no kids but really wanted an SUV. I drove two civics on lease before and went to look at a CRV. The pilot was around the same price to lease as a CRV and boy am I glad I chose this over that! I keep my third row down and the trunk space is incredible. This is a good car to have in your 20’s despite what people have this car for. My lab and yorkie have plenty of space and i absolutely feel like I am driving a sedan still with how smooth and tight and sporty it drives. I still whip like I did in my car!!!! I cant wait for the next generation to come out, I will probably stick with pilots for a while

Second time purchasing from this dealership, amazing experience and Gina Juarez (our salesperson) was great! Prices are fair from the beginning so there is no need to haggle. “Cheap”, “Reliable” and “Hassle Free” don’t normally go hand in hand, but they do at EchoPark!

I've owned my 2021 Special Edition AWD for a year now. Put 14,000 trouble free miles on it. No problems at all. Just 2 maintenance services. The second service required a differential fluid change along with the normal maintenance. Kind of surprised it needed such an extensive service so soon but I hear the cross vectoring AWD needs frequent fluid changes. Cost $500.00. Otherwise I am completely satisfied with my purchase.

I had a great experience with Spencer! He was very knowledgeable and informed me of what to expect throughout the purchase process. This is the first time I’ve looked to purchase a vehicle on my own and he made it seem so easy. I will definitely recommend him to my family and friends!

Daniel and Rafael were a huge help. Made the experience quick and easy. Very satisfied with my car.

Rafael help me get the car that I wanted, fast and easy. I would recommend getting a car here.

The service department excelled! We received personable and attentive service. And car issue resolved totally. You are encouraged to engage them with your car issues.

The service dept need to better serve the customer in the area of call backs. The service person never called back with updates. He was courteous.