Used 2022 Honda Pilot Special Edition for sale near Swampscott, MA

This review is about services provided by Nicholas Almeida. My daughter has been going to Parkway Honda for all her car needs because they are simply the best—we already knew that. But what happened recently exceeded our wildest expectations. She had an issue that required a substantial payment from the insurance company to fix. Nicholas Almeida (Nick) took charge of the situation, and from the very beginning, he was incredible. He contacted our insurance company, patiently explained the problem, and for THREE WEEKS, he handled everything. He worked with not one but two appraisers, engaged in multiple conversations with the insurance company, filled out the forms they insisted on, emailed documentation and test results, and kept us informed every step of the way. Thanks to him our insurance company covered the cost of the repairs. We have never seen such exceptional customer care and professionalism, especially when dealing with a difficult insurance company. We are absolutely blown away by Nick’s dedication to his work and his commitment to his customers. We only wish there were more people as proud and passionate about doing an excellent job as Nick is.

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

The staff diagnosed an issue with my alternator and was able to get it fixed along with an oil change in less than a day. Good experience

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

Thanks a lot boch Honda for the repair on my Honda odyssey. Repair took a couple of hours and things going well so far. Will definitely go back for future service

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

I’ve been dealing with another dealership for the 10 years and purchased (8) vehicles. I went to Nicaraguan Alan an as they were the only dealership that the vehicle I was interested in. On my initial phone call to them, the sales manager “ Marty” happened to answer the phone. I told what I was interested in and would be the in20 minutes. To my surprise the car was waiting at the front door and as I walk in the door Jamal was right there waiting for my arrival. Quite impressive!! Marty came over and introduced himself and sent Jamal and myself to go through the cars feature and take it for a test drive. Once we returned Marty was right there along with Jamal to answer all my questions. Never once did either of them loose their full attention on me. You just don’t see this level of customer service anymore. Once again quite impressive!! I pick up my vehicle today and without me knowing as I had some questions for Marty, Jamal had taken the plates from my old vehicle, had the car all set up with Onstar, had the charging station app downloaded amongst other things. These guys were very low keyed, full of information and truly made an effort to give me a fantastic deal. I officially have a new dealership now. Thanks to both Jamal and Marty for making a vehicle purchase enjoyable again. Definitely give 5 stars!!! Glenn

Love, love, love! You can’t go wrong with a Honda & this new Pilot is the bomb! It offers comfort, all the conveniences of a smart car and looks great in the meantime. It is a great investment

I had an excellent experience. My salesman was knowledgeable and helpful. I was there for a total of three hours and drove away with a Porsche Macan!

From ford explorer and chevy to Honda Pliot. Best SUV I ever own! Never go back to Ford and chevy again. Great car for family trips and super comfortable with space.

The sales team was easy to work with. The car was waiting for me to test drive when I arrived. Given the current Corona virus crisis, everyone was wearing face masks and hand sanitizer was everywhere to be found. Everyone was kind, courteous, and patient. The finance team made everything straight forward, and we were able to conclude our business and purchased the car in a very short period of time. I'm very satisfied with our purchase experience, and would recommend this dealership.

Great service, they were shorthanded but got the job done in a timely manner. If you need regular maintenance done they have some of the best pricing around!

We just purchased a new vehicle from Ocean Honda. Sean McCarey is an incredible, honest, upfront sales person (10/10 stars!) and was great about helping us find and buy something that made us happy despite the current nationwide low inventory. The whole team there was great about financing, helping with insurance, doing the leg work to the registry, and even helped get my wife to her job when we brought the car back to have accessories installed. Granted, she offered to bring him a coffee, but I doubt that was enough to be considered any kind of bribe. 😁

From the first phone call to the in-person meeting with our sales representative Aram, our experience was excellent. Everyone at the dealership as a whole was very friendly and helpful including the manager and financing personnel. The sales representative was always accessible and courteous understanding our needs in a new car purchase. I would highly recommend this dealership.

excellent and quick service! Edwin helped me get my new car and made the process easy and effortless

My wife and I had a great experience at the Nissan in Lynnfield. We had the pleasure to work with Lou. He was extremely helpful and was able to help us find what we wanted. From the moment we got there, everything went well. We are so happy with our purchase. We hope to work with Lou in the future.

We purchased a used Honda Pilot from Boch Honda. The sales staff was friendly and we were not pressured during the process. On the second day after the vehicle was delivered to us we had transmission trouble, the dashboard light was flashing with a check transmission warning light. We called the dealership and spoke with Bill about our issue with the vehicle. Boch Honda came to our house to pick up the vehicle, they replaced the bad transmission and a week later returned the repaired vehicle to our driveway. They gave us a one year warranty on the work, we couldn’t be happier with this dealership.

Oisin was our car salesman. He was knowledgeable and easy to work with. Made our car purchase a pleasant experience.

Amadou was very knowledgable, thorough and a pleasure to work with. He made the experience smooth and easy. My new 2024 vehicle came in before promised which made me very happy! Thanks to Amadou and his manager for getting me into my awesome vehicle that I am definitely enjoying driving.

Oil change and cabin filter went in about 2:40 out by 3:30 great time to go. As always they were quick, pleasant and efficient.

The service was great, they were fast efficient and willing to work with you, everyone was friendly and the facilities were great! Got a great deal on my car and trade in!

Yvie Esna was very caring, and happy to help me when I entered the Service Department. She has a personality that you wanted to see when you get your car service. Esna came into the waiting room letting me know that my call will be ready soon. Esna, thank me for coming to get my car service, and if I have any questions please let her know.

My 2010 Honda Accord needed quite a bit of work. Chad was helpful providing frequent updates-twice a day. Kept me informed of costs and explained what parts were being replaced and why. I have been a Honda North customer for quite a few years and will continue to do so.

Buying a car at Boch Nissan was the easiest experience of my life! I've only purchased a few cars before, but Boch was the most helpful from start to finish. They were patient with me and answered all of the questions that I had. Nik and Ian went above and beyond to make sure that I was happy with my new Nissan. If you're looking for a new vehicle, stop and look no further, Boch Nissan will have exactly what you are looking for!