Used 2023 Honda Pilot SUVs for sale near Charter Oak, CA

Billy Tam was friendly, professional, and courteous while helping me with my car troubles. He answered my questions clearly and wasn’t pushy about buying services, which I really appreciated. The service was completed in a timely manner.

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

Kevin Chu has provided his Excellent service, smooth purchase process, knowledgeable staff, and a fantastic new car! Highly recommend this dealership for anyone seeking quality and professionalism.

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

Even though my Gladiator was in the shop for nearly 8 weeks due to a parts shortage, I had a very positive experience in dealing with the service department. Michele is a top notch service advisor, who genuinely cares about her customers, and is quick to return calls. Thank you Michele, you have a return customer in me.

Bought my Elite in May of 2023 at a local dealer. I love the look of the car, the comfort and the handling. It is very roomy and has so many cup holders and compartments which is great. I have the brown/black interior, which I wasn't able to see before purchasing it, but loved it once I did see it. I did have an option for a gray interior one but didn't like that look as it didn't look as classy as the two toned. The lights are bright, the features are wonderful so overall a nice vehicle and still happy with my purchase. Now the not so good stuff.... Biggest problem I have is like other reviews have stated the gas mileage is not great at all and comes nowhere near the projected when the car is marketed. 19-25 it states but that is way off for sure. I don't have a heavy foot, speeding or hard breaking and I always drive in Eco because the 'Normal" mode option, the mileage is worse. Summer months my average between city and HWY is 18.5/19.5. All HWY I was able to get 23 miles one time but not again. All HWY after that first time is usually 21/22. Never have I seen 25mpg like stated. Now the Wintertime they are not as good. City/HWY is 17/19 & HWY is 19/20.5. The most miles I can get out of a tank of gas either summer or winter is now less than 355, more around the 335/345. The lane assist feature is pretty bad as well, better in the nighttime as I feel it sees the lines better but during the day is more of an annoyance than anything, so I normally don't use it. I have drove the Sport model one and that worked great and a 2022 Elite pilot and that worked flawlessly too. Not sure why mine is so bad but dealer says it functioning correctly, I told them we will agree to disagree LOL>. The wireless charging is very slow and if you have any type of case on it will most likely not work, so I just keep it shut off. I really wish Honda would have put the bigger screen in this car this time around. Looks like there is enough space for that to have happened they just chose not to. I really wish that the second you turn off the car the radio didn't shut down too. I have never had a car do that and it is frankly a big inconvenience for me. Many times, I am on the phone with clients, or I like to finish a song, but in order to do that I would have to sit with the car running and that doesn't make sense to me and it's a waste of gas. This is little but I do hope that they come out with some type of compartment for the center console as it's really big but there is no way to organize anything in it and honestly just looks like a total mess. (Again, small to many) The app to start the car and such is just okay. What I don't like is that you cannot adjust the temp or the heated seats as well as not having the app turn on the passenger seat as 95% of the time no one is in it. I feel like this is more opportunity for something to go wrong or stop working when I didn't personal choose to use it but was forced to have. I will say I do like that whatever my heated seat was at from my previous drive that is what it is at when I start my car the next time. I did end buying the Honda rubber floor mats but soon found out that the from mats leave to much carpets exposed by the gas and brake pedals, so salt gets all over it. The back ones are just fine. I did end up buying the Weather tech ones and those are great and have amazing coverage so if you live in an area where it snows, I'd keep this in mind. I also bought the side covers for the back end and the mat for the back end, which really protects the sides and back of seats from scratches which we all know ever car is prone to. I did add the trailer hitch from the dealer vs aftermarket as I wanted it to look good and sit higher where it belongs verse the aftermarket which sits much lower to the ground. Overall, now with 13,000 miles on it I am still loving my pilot despite the other things mentioned above. I hope it last me a long time as this is my first time buying a Honda vehicle.

Thank you Abigail for being so helpful and friendly. Give her a raise immediately. She explained everything really well

2023 Pilot Touring have owned for 11 months. Been all over the Southeast with it. Very happy with it. Absolutely no problems or issues whatsoever. Decided on it because of smooth quiet ride with nice large windows and visibility. Among best in class for spaciousness and cargo capacity. Would buy one again in a heartbeat.

Buying my car was a great experience: Victor was attentive, courteous, and knowledgeable, and great at following up, whether he had an answer or had to ask his manager, Manny, who was also great; as was Oscar and everyone. Thanks!

I purchased my Ex-L for a little more space after trading my CRV in. I had no idea it would be a nice trade, and I am absolutely thrilled with my new pilot and the new design! I even took it on the beach and it performs so well!! We really enjoyed the Outer Banks in it. I love it all wheel drive love everything about this car. It has a lot to offer for the price and you really do need to read the manual or watch the videos because there’s so much more to this car than what you think.

We had an excellent experience all staff very helpful and friendly. It's was the best experience we've had at a dealership. They are so straight and transparent about everything we've asked. By far they exeded our expectations.

John Rio Jr. was very professional & worked with me during my car leasing experience. He was also very helpful with setting up my car & explaining an EV vehicle! It’s my first Ev!

I went to the dealership yesterday with my brother and had help from Alex Santos. He had excellent customer skills and answered every question we had for him. He made us feel very comfortable and confident with buying the car. I surely recommend this place and sales representative!

I bought a used car. They fixed minor scratches and made it look like new. We got a great deal and excellent service. You should buy a car there!

Carlos, gave me a good deal on the car, met my requirements. Thank You Good

Muy buena atención y gran paciencia de la señorita Frida Duarte Salazar se las recomiendo 👍 😉 👌 por eso le damos 5 🌟 🌟 🌟 🌟 🌟

I want to thank Honda and my sales rep Amalia for a good, smooth and fast process . Compared to other times I've been in cardelearships, this was the fastest time as far as hours spent waiting for finance. I love that she had an appointment with finance for me to just go and sign and I was out right away. She was very caring and always on top of everything. Thank you Amalia and Honda!

Maria Flores was great - had to get a tire replaced quickly and she offered options and got me in fast. Also was able to repair a recall issue!

I recently purchased a car at Honda of Downtown Los Angeles, and I couldn't be happier with the experience. Andy Gonzalez, the financial manager, and Steven Perez, the sales consultant, were absolutely amazing throughout the entire process. From the moment I walked in, Steven was incredibly knowledgeable, patient, and attentive to my needs, ensuring I found the perfect car. Andy made the financial aspect smooth and stress-free, answering all my questions and explaining everything clearly. The level of professionalism, courtesy, and genuine care they both displayed made this the best car-buying experience I've ever had. If you're in the market for a car, I highly recommend visiting Honda of Downtown Los Angeles and working with Andy and Steven. They truly go above and beyond for their customers.

Wonderful service and staff. Angel was my point of contact. Explained everything clearly and was transparent. Helped out with all my questions and made the process smooth. Worked with Kevin in finance. Super cool dude who loves to keep it light and help his customers. Would definitely purchase another vehicle here again. Thank you!

Salesman Steven listened and knew exactly what I was looking for. Worked to get us a great deal. Friendly, courteous & knowledgeable. He made it an easy & pleasant experience. Highly recommend this dealership. Jacob finance guy very courteous as well.

Thanks to cezar he really helped out with my accord! Honest responses and easy to explain whats going on with the car

Went to get an oil change and Alanya Jones helped me with everything I needed. She was kind and helped me understand all that was going on with my vehicle. I would definitely recommend dtla Honda to any of my family and friends!

Bernie got us the vehicle and the price we wanted. No hassle , no wasted time. Can’t say enough about him and his manager. If you’re looking for a car , this is the place. This is the 2nd time I buy a vehicle from them. Very well spoken , respectful, nice and very polite to answering all my questions. No hidden fees , very straight forward. I recommend anyone looking for a vehicle to come here. I will definitely be coming back soon. They will work with you and get the vehicle you want. They will go above and beyond for you.