Used 2023 Honda Pilot for sale near Sylvan Lake, MI

Penske Honda personnel were very helpful. They answered our questions and made the cosmetic repairs that we requested.

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

Ahmad was very nice and friendly as a Service Rep. Gave me clear information and he was knowledgeable. Overall, loved the experience. I definitely will come back for the service and refer the dealer to people I know who is looking for a new car. Thanks. Ben Lazaro

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

Monica - our sales woman was very friendly helpful and efficient. We did have to wait abit after my purchase but I’m sure that was not her doing. Only problem we had was - We had called ahead and asked if the dealership would oil brake a personal check and the receptionist- didn’t remember her name said yes. Meanwhile - you did not and we had to scramble to the bank to get a bank check. Luckily we got it - cause if we hadn’t made it there in timet-they closed at 4:30 and we got there at 4:15pm- we would not have come back👍

Bought my Elite in May of 2023 at a local dealer. I love the look of the car, the comfort and the handling. It is very roomy and has so many cup holders and compartments which is great. I have the brown/black interior, which I wasn't able to see before purchasing it, but loved it once I did see it. I did have an option for a gray interior one but didn't like that look as it didn't look as classy as the two toned. The lights are bright, the features are wonderful so overall a nice vehicle and still happy with my purchase. Now the not so good stuff.... Biggest problem I have is like other reviews have stated the gas mileage is not great at all and comes nowhere near the projected when the car is marketed. 19-25 it states but that is way off for sure. I don't have a heavy foot, speeding or hard breaking and I always drive in Eco because the 'Normal" mode option, the mileage is worse. Summer months my average between city and HWY is 18.5/19.5. All HWY I was able to get 23 miles one time but not again. All HWY after that first time is usually 21/22. Never have I seen 25mpg like stated. Now the Wintertime they are not as good. City/HWY is 17/19 & HWY is 19/20.5. The most miles I can get out of a tank of gas either summer or winter is now less than 355, more around the 335/345. The lane assist feature is pretty bad as well, better in the nighttime as I feel it sees the lines better but during the day is more of an annoyance than anything, so I normally don't use it. I have drove the Sport model one and that worked great and a 2022 Elite pilot and that worked flawlessly too. Not sure why mine is so bad but dealer says it functioning correctly, I told them we will agree to disagree LOL>. The wireless charging is very slow and if you have any type of case on it will most likely not work, so I just keep it shut off. I really wish Honda would have put the bigger screen in this car this time around. Looks like there is enough space for that to have happened they just chose not to. I really wish that the second you turn off the car the radio didn't shut down too. I have never had a car do that and it is frankly a big inconvenience for me. Many times, I am on the phone with clients, or I like to finish a song, but in order to do that I would have to sit with the car running and that doesn't make sense to me and it's a waste of gas. This is little but I do hope that they come out with some type of compartment for the center console as it's really big but there is no way to organize anything in it and honestly just looks like a total mess. (Again, small to many) The app to start the car and such is just okay. What I don't like is that you cannot adjust the temp or the heated seats as well as not having the app turn on the passenger seat as 95% of the time no one is in it. I feel like this is more opportunity for something to go wrong or stop working when I didn't personal choose to use it but was forced to have. I will say I do like that whatever my heated seat was at from my previous drive that is what it is at when I start my car the next time. I did end buying the Honda rubber floor mats but soon found out that the from mats leave to much carpets exposed by the gas and brake pedals, so salt gets all over it. The back ones are just fine. I did end up buying the Weather tech ones and those are great and have amazing coverage so if you live in an area where it snows, I'd keep this in mind. I also bought the side covers for the back end and the mat for the back end, which really protects the sides and back of seats from scratches which we all know ever car is prone to. I did add the trailer hitch from the dealer vs aftermarket as I wanted it to look good and sit higher where it belongs verse the aftermarket which sits much lower to the ground. Overall, now with 13,000 miles on it I am still loving my pilot despite the other things mentioned above. I hope it last me a long time as this is my first time buying a Honda vehicle.

They are so good they sold the car before i could put a deposit. Would definitely work with them again!

2023 Pilot Touring have owned for 11 months. Been all over the Southeast with it. Very happy with it. Absolutely no problems or issues whatsoever. Decided on it because of smooth quiet ride with nice large windows and visibility. Among best in class for spaciousness and cargo capacity. Would buy one again in a heartbeat.

The Ingersoll employees provide excellent and friendly service as always whenever I go there for service or to purchase a new car. I highly recommend the dealership.

I purchased my Ex-L for a little more space after trading my CRV in. I had no idea it would be a nice trade, and I am absolutely thrilled with my new pilot and the new design! I even took it on the beach and it performs so well!! We really enjoyed the Outer Banks in it. I love it all wheel drive love everything about this car. It has a lot to offer for the price and you really do need to read the manual or watch the videos because there’s so much more to this car than what you think.

Fantastic. Great facilities and great customer service. Great communication and very organized. I would definitely recommend this location to a friend. Thank you for your time.

My wife and I live in Jacksonville, so naturally we looked around at the Honda dealerships here. Not finding a positive connection, we looked online and showed interest in a Fit that Lake City had. Not only did they outperform and out price ANY dealer in Jacksonville, they treated us like friends. They didn't sell us a car...they sold us on them. Not only did we buy the car but my family here plans on buying theirs in Lake City as well. Kristen Beran, Omar Austin, and Jonathan S. all made the experience so fantastic that I will NEVER buy a car anywhere else. Thank you guys.

The service was quick and friendly. Everyone was nice. We dropped the car off, and it was ready before the time that they had estimated it would take.

Brian Jones was the sales rep, he made the process quick, and was professional and informative. I also bought my car competely online and they were true to thier listed sale price!

Chris Calltharp did an excellent job finding us the perfect luxury suv, a QX 60. We visited many other dealerships to look at an explorer, pathfinder, blazer, rx350, Range Rover, Toyota and some used suvs at Carmax. I was not really impressed with anyone else’s knowledge or simple honesty. I applaud Chris for ensuring that this was a positive experience for my wife. She is extremely happy with her new 60! It was a pleasant experience. Please go find Chris and give him a chance to get you into an Infiniti. Sam in finance made that portion a seamless transaction as well. Very happy with Crest Infiniti!

The experience at Four Star Nissan of Denton was top tier! The Salesman Dillion was great, the finance department was great. I was in and out like a drive thru. THANK!!

I want to express what a great job Anthony Vitale did today and how happy I am with the service that was provided by your dealership. My tire pressure had been low and filling up my back tire just was not working. I decided to just show up at the dealership without an appointment to see if the service department could figure what the problem was. There was a nail in my tire; however, not only did they repair my tire, but they checked and topped off all of the fluids and washed my car. Anthony was extremely professional and took care of everything at no charge. What a great experience!

Picked up a nail in a tire on our way to a medical appointment. Were close to the Honda dealership so we stopped there in hopes of a quick tire fix. Thanks to Sebastian Baquero for the great service. He went out of his way to make sure we got shuttled to an appointment while they fixed my truck. Really nice guy with a great attitude.

I recently purchased a vehicle at Delray Honda. My salesman was Zack Coker, he was very helpful and actually listened to me. Please ask for Zack! He was excellent and I was out the door with my car in record time. Everyone else was great, I was in the used car business so I know great service when I get it.

Collin is my sales person. Came in shopping truck not only did he guide me to the right truck but he also got me a great deal and I can call him at anytime knowing that he will respond.

Excellent team to work with across the board. The entire process was painless albeit time consuming. Would definitely recommend for anyone looking for an easy to work with team.

I haven’t had a bad experience so far, but i have only been here a few times for service. I am scared because of all these terrible reviews though. Management really needs to fix these problems. Big red flag. Again, I’ve had no issues. Leased a car and been in for service.

The best experience buying a new car EVER ………. PROFESSIONAL AND VERY NICE . Irma was fantastic. She showed me everything on the car and made sure I was clear on EVERYTHING :) . I am so excited. Filled with joy . Over the top with happiness. Thank you so much for your kindness . Many blessings to you all .

Beverly is so awesome, she is dedicated to her work and very helpful to her clients. Keep it up! Great customer service experience. Two thumbs up!

Great service, from phone contact to arrival to completion of service. Everyone I was in contact with was helpful and honest. Service was prompt and correctly performed.