New and used 2025 Honda Pilot Elite AWD for sale near East Dundee, IL

I have purchased over 25 cars from this dealership. They are most helpful in all aspects of the purchase process. Terry is an outstanding salesman and easily guided us through the sale. I strongly recommend Gerald Honda.

My first new Honda after selling GM BMW Chrysler and Subaru for 34 years. Good quality so far very reliable. Don’t like the auto start feature but this can be turned off. 3 rows without paying for a full size GM or Ford. Workmanship and fit and finish is good

Purchased a car from Bob and it was a pleasure with no pressure. A refreashing experience at a car dealership. A great deal and Mark in financing was also a pleasure to speak with.

We have driven various Hondas for over 25 years but this is our first Pilot. We are thrilled with the quiet and comfortable ride. We are looking forward to traveling in comfort, safety and style.

This is our 2nd CR-V Hybrid purchase from Gerald, and the fact that I am a repeat customer says best how I feel about them. This time, my sales rep (Danial De La Torre, Jr,) gave us 5-star attention, making my wife's and my visit an easy, comfortable and quick purchase visit. He understood our needs, and a very good deal was agreed upon in little time. The car was prepped as we requested, and delivery went exceptionally smooth and fast. As for our choice of a CR-V Hybrid, we had specific requirements: Ease of ingress & egress, me being 6'4" and 81 years old; head room in front seats for the same reason; front leg room for the same reason; the color my spouse wanted (Still Night Pearl ... a real beauty); a hybrid for better gas mileage; a no-pressure visit for our all-cash purchase; and a staff focused on superior Customer Service ... which everyone was!

The electronics are not easy to acclamate to, and some are downright difficult to figure out. You have to know how to do it, as the system does not lead or assist you. So, you have to look everything up and even then, it's frustrating. I had to Google how to turn off the Lane Departure assist, and after following that step by step, it still didn't turn off. It says it's off, but we still get the alarm, eetc.I also have a 2025 Subaru and I don't have any of these problems. I like driving it, I like the room in the interior, and I like the looks. I have the Trail Sport.

This was my second visit for routine maintenance and both times my appointments were on time and everything was explained to me. Their waiting area is so nice and has whatever you?d need . While waiting I have either received text messages on status of my vehicle, video of the under carriage inspection and my service writer would stop in and check with me. The service dept is a class A department in all aspects.

Very clean for covid times which is great. The service dept excels- Luke is terrific and I never feel like a factory, cranking out the next customer. Clients matter - they know your name (no, it's not the Cheers bar) and value your business. Professional, reliable and they have gained my trust. Definitely recommend getting your Honda serviced here.

I give it a 4 stars because this is the second time for the same problem. This time I got a loaner. Much better this time.

Kamal met my husband and I at the door. He was very pleasant and knowledgeable. He worked with us and answered all of our questions. It was very nice to work with him.

i’m so pleased with the whole staff, and they the way they treated my husband and i,as we leased our two new cars thanks to all the staff at Saint Charles Honda! i loved my experience, and I love my new HRV!!

Great experience purchasing a used car. They were very helpful and quick to respond to questions. They even offer 15 day warranty with used cars.

Nick knew the answer to every question about cars my cousin and I asked him for two days. He got me the product I needed and make the process fun. The facility was also outstanding. The purchasing with the manager took too long- The end with the finance guy seemed like a scam. I know I ended up overpaying just to get out of there after 4 hours of sitting.

Vince saw my purchase all the way to the end. He went out of his way to find the HRV I wanted and picked it up himself. I've bought several new vehicles and he is the best sales representative I've ever dealt with. He is a number 10. I won't hesitate to recommend him and the dealership .

Great communication from Technicians and very thorough service. One day service and I feel like I got my moneys worth.

You were able to get me the exact car that I was looking for when other dealers just tried to get me to buy something else. There were a few delays, but were not the fault of the dealership - throughout the delays, communication was always there to keep me informed of what was going on.

My husband and I leased a beautiful Accord at McGrath Honda in St Charles and had an excellent experience. Our sales person, Jordan Shoufer was extremely efficient and helped us through the whole process. I would gladly recommend this dealer and especially Jordan to anyone.

Helpful, Friendly, and Knowledgeable staff would highly recommend

The AutoNation team was fantastic - swift, thorough, and reasonable. Really appreciate the customer service and support. Michael and Rachel were both excellent to work with and the closing/finance team was top notch. Highly recommend!

Service has always been good, reliable, and discussed before work starts (no surprises). Advisory staff has always been friendly and helpful no matter what the situation is. Facility is clean and organized. Work has always been satisfactory.

Bought a 2025 CR-V hybrid from Junior at Gerald Honda in Countryside. What a great experience! Junior was extremely patient with showing various cars/trim levels, going on test drives and describing the features of the cars as well as describing the terrific lifetime warranty offered by Gerald. We received a an offer that included trade-in of two older vehicles that brought the total price down to a very competitive offer. I'm a long-time Acura driver and the current CR=V has all the features I enjoyed in my older TL, and lots more, all easy to operate! Couldn't be happier with my new Honda and the experience of purchasing it at Gerald Honda!

The service attendant was friendly, polite, and knowledgeable. He asked about my desire to replace air filters, which I elected to have done.

Edit to prior review: We had an issue with a used CRV we bought there after a few days and had to bring it back but they did end up fixing it for us.