New and used 2025 Honda Pilot for sale near Walled Lake, MI

It’s nice to have a service visit go quickly and to be treated respectfully by staff. The positive experience here led to a nice day for me and my car.

I have the TrailSport and I tow a 3000lb camper. Positives: 1. Ruggedness. I have off road tires and steel plate. I don’t plan to rock climb but camping and exploring often comes with bad roads and if your family is with you, this three row is superbly equipped and capable. 2. Comfort. The Trailsport is tuned off road but what a nice cushy ride without a lot of truck-like bounce. Potholes barely disturb it. 3. Layout. Really easy to jump in and drive away. I did not need a two-hour class at the dealership. A good blend of old and new. Not to hard to get into the menu to reset seats and few other things. 4. Towing. I towed 3000lb at 75mph with no problem. It was steady, tracked well and with the trailer brake (added on) it stopped just fine and gas mileage was great at about 13-14mpg loaded up. I was as high as 11,000 feet. It’s really a great all purpose family vehicle to tow the camper or boats. Negatives: 1. Solid black vinyl interior. You only get black and it gets hot as xxxx if it’s in the sun with a window down or door open. You cannot get ventilated seats. Honda, seriously, add another lighter color. 2. You cannot get a bench middle seat which I prefer and is in ALL the other Pilots. 3. Speed. The power is good but it’s geared for off road and towing so really it’s a neutral but it will not take off like lots of others unless you press the pedal pretty hard. It’s not lacking, just takes more pedal travel. Overall, I love it as a good value for the money, well equipped with the 360 cameras I love and tows and does dirt roads well. I would NOT get this model for soccer team suburban duty but if you do real SUV things then it’s hard to beat. I am also not afraid of future expensive repairs being a Honda with a tried and true engine.

We worked with Mike Perdue and Jerome. Both are professional and knowledge and answered all our questions. They made the entire process smooth and easy. This was our second positive purchase from Germain and we’ll be back when it’s time for the next vehicle!

My only issue has been the HondaLInk. Haven't been able to install and its been almost a month. Very comfortable ride and very powerful. Got a Elite Black Edition

Bought a used car from Jay Riggins at Germain Honda. Great experience especially as this was my daughter’s first car buying venture. Would highly recommend Jay and the dealership.

My first new Honda after selling GM BMW Chrysler and Subaru for 34 years. Good quality so far very reliable. Don’t like the auto start feature but this can be turned off. 3 rows without paying for a full size GM or Ford. Workmanship and fit and finish is good

A great all around experience, from the purchase to the delivery.

We have driven various Hondas for over 25 years but this is our first Pilot. We are thrilled with the quiet and comfortable ride. We are looking forward to traveling in comfort, safety and style.

Maddy was very pleasant to work with and honored my coupon. Time of service was complete as promised. Although not one person in the sales spoke

The electronics are not easy to acclamate to, and some are downright difficult to figure out. You have to know how to do it, as the system does not lead or assist you. So, you have to look everything up and even then, it's frustrating. I had to Google how to turn off the Lane Departure assist, and after following that step by step, it still didn't turn off. It says it's off, but we still get the alarm, eetc.I also have a 2025 Subaru and I don't have any of these problems. I like driving it, I like the room in the interior, and I like the looks. I have the Trail Sport.

I truly appreciate the outstanding service and care that MR. SAL QAQISH provided, it made my visit a positive experience. MR. QAQISH were incredibly knowledgeable and patient, making sure all my questions were answered without feeling rushed If you need reliable service, I highly recommend visiting Southgate Honda and asking for MR. QAQISH You won't be disappointed! Thank you again, MR. QAQISH, for your exceptional service! Keep up the great work

Absolutely recommend Southgate Honda for all your honda repairs. Sal in the service department is incredibly helpful and kind. They talk you through any potential costs or repairs you may need. Absolutely recommend them and ask for Sal!

Overall the service experience was excellent. Warren was very professional and explained the maintenance required for the Odyssey,

Service Advisor Hayder was fantastic to deal with. He was able to get us in the same day and prevented us from paying unnecessary repair fees that another, less honest repair shop suggested. I plan to request his assistance for future oil changes and maintenance.

Great job from my sales rep Cleveland His broad range of product knowledge was really evident. He was able to answer my esoteric questions. Great Job. However the dealerships internal technology needs help. It took at least three attempts to get my name correct on their internal data base. The on-line pre-approval site was buggy too. But the staff was all knowledgeable, friendly and professional. Now if they can figure out what's wrong with my cars' electrical system everything will be great.

Victory Honda has always given me Fast and friendly service. I’m not big on writing reviews. This is my second CR-V hybrid. Next, I would not return a dealership that doesn’t give me great service.

I just want to say that the people over at Honda of Grand Blanc did exceptionally well, we did have some bumps along the way but everything worked out in the end. My experience: The car buying process was easy, Kyle Ratliff didn?t pressure us at all at any point during the process. Kyle treated us right and did an excellent job throughout the entire process. However, the car started having a transmission issue within a couple days of purchasing the car, the transmission service alert came up and the car had already been acting weird that day with the way it was performing. When we got home, I contacted Kyle right away, I described the issue and he had me get the car towed back to them at the dealership. They found that a transmission sensor was malfunctioning, and we got the car back a couple days later. It drove okay for a day or so and ended up having the same problem 3 days after getting it back from the dealership and once again contacted Kyle and he had us tow it in again. I will say it was great customer service when they covered the towing both times. After they looked at the car the same sensor said it was malfunctioning again. They had the car taken to the Mitsubishi dealership for further inspection and diagnostics. It was discovered that the transmission was broken and needed to be replaced. This is where you guys really stood out for us, the car when we bought it had an ?as-is? sale, so they didn?t have to any of this for us, but they still did get it fixed, again on their dime. Me and my partner will come back again because of this experience, because you guys went over and above to make sure my first dealership experience, while it was rocky at the start, was still a good experience. Also, Josh in the Service dept. kept in good communication with me throughout the repair process as well. Also, thank you for providing a loaner vehicles during the repairs.

My vehicle was in for a recall and was done in a timely matter as far as I can tell it was repaired thoroughly and completely

Had my Honda civic serviced for a recall and got an oil change, very fast service and communication with me, looking forward to returning again.

Amazing experience, great friendly staff, helped me get my dream car for a great deal! I highly recommend AL SERRA Honda of Grand Blanc! Thank You Dale!

I was a walk in first time customer and assigned to Mr. Raj Pallai an experienced salesman. He was affable, intelligent, competent and quite responsive both to phone calls and email requests. His pricing was very competitive and he followed through on what he said he was going to deliver. It was refreshing to work with such a professional.

We moved to Livonia a few months ago, and when it was time for service on my CRV, I wanted to find an honest Honda dealer--one that wouldn't tack on unnecessary services like a previous dealership did or take advantage of my lack of knowledge about cars. I was impressed with Suburban Honda of Farmington Hills from the start. When I discovered I had a scheduling conflict, Sandra (the employee who handles appointments) quickly accommodated me by finding a time later the same day. She was friendly and helpful. Bob Spurgeon, the director who was in charge of my service, was professional and polite. I explained to him that I wanted just an oil change and tires rotated, and that is exactly what was done, with no attempts to tack on any other services or superfluous charges that my husband and I have encountered in some places. Mr. Spurgeon seated us in his office to complete the work order and conversed with us in an amiable way before he showed us to the waiting room. We had been told that the entire appointment might take 1-1/2 hours, which includes a car wash, but it took just a little over a half hour for them to finish the work. The bill matched the estimate we had been given, with no suggestion that any "problems" exist that need attention. The only suggestion I could make is for the person who changes the oil to ask whether or not the owner wants the Oil % indicator to remain on the dash rather than be eliminated. I had to call the dealership later to find out how to shut it off. I didn't want that big Oil Can image to stay on the screen, but I couldn't find clear directions on how to delete it. They did offer to do it for me the next time I am near the dealership if I had any problem with the directions. (I am an elderly female.) At this point, I highly recommend this dealership for the friendly, professional way the employees treat the customer and the efficient way they do the work. We weren't sure where to find a good, honest dealership in this area, but from all indications, I think Suburban Honda is one that is fair and shows personal interest in the customer.

Big Tom was great in working with us to get the car we wanted at the price we needed. It was a great experience and I recommend him highly. We’d gladly buy from Serra again!

Sam was wonderful! Could have offered to help connect phone to the car. Very honest in getting the financing. From the time I walked in to look and left with my car was under 24 hours.