Used 2024 Honda Prologue for sale near Lake Mathews, CA

AMAZING!!! Couldn’t be happier with the level of service I received! Best communication I’ve had at a dealership, never taking my car anywhere else!! Thank you Alexandra Harmsen for the exceptional service!

The vehicle is good in all categories. Which makes it great overall value. There are only 2 things I do not like. The Black card that does not consistently work to unlock the driver side door. The light option under the rear tailgate to unlock trunk with your foot. Otherwise I would of rated this SUV a 5 star vehicle.

Process was very professional, and helpful to explore options to save me time and money. Thank you

Very smooth and fast car love it rims 21 inch as well and feel like driving a truck and very spacious inside ….. panameric roof amazing

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

Why did I choose to visit Penske Honda of Ontario when I have a vast selection of dealerships where I live and work? I was looking for a specific year/model and they had one of the two available for sale in the state of California. Why did I choose to buy from Penske Honda of Ontario? The brand speaks for itself, I fell in love with the car BUT it was the customer service that helped seal the deal. I have had my share of bad experiences and good experiences in car buying but this one was THE best especially considering the particularity of my financial health. After my credit took a blow from a recent economic hardship, I was apprehensive of stepping into a dealership or engaging any financial institution. I did not wish to be put in a bad light and judged merely because of my credit situation. At the same time, I didn't necessarily need the car so I was in a good position to decline any outrageous, high-interest offers. Well, it didn't take long for my unease to dissipate, or even form rather. From the moment I walked in, I was welcomed. Everyone had a smile and actually knew my name! Not only was I greeted by the sales staff, service manager and finance manager but the President and General Manager, Bill McGrath, himself. I must preface this by disclosing I did reach out to Bill directly to inquire about the car and financing options. What I didn't expect was for him to personally respond, and so promptly! With that I knew, it would be worth a trip to Ontario (which by the way is right off the 15 freeway; and a couple of other things to note: they have a courtesy shuttle and service is open both Saturday and Sunday). I had the opportunity to test drive the vehicle and after an honest dialogue about my finances, I was met by their just as honest feedback -- and an offer. This took me by surprise, yet it was refreshing that they had taken me seriously and utilized previously provided information to generate numbers. And they weren't bad looking numbers! What eventually led me to sign papers that night was their responsiveness and willingness to help my situation. I didn't feel as though they were trying to take advantage of me or make a quick profitable sale on my account. In fact, I don't think they made much off my transaction! They listed a number of items on the due bill of pre-existing conditions with the car, which weren't exactly a deal breaker but I would have liked to see addressed. This they handled during my subsequent service visit, and more! There were a couple of items that went unnoticed during the signing but when I brought it to their attention, it was immediately handled. Now, why am I so excited about this whole experience? Because customer service is rare and theirs was exceptional (and I LOVE my car). On a number of occasions they went above and beyond - did I mention two porters worked overtime to deliver my new car home? Oh and the Special Finance manager Jaime (no, I did not spell his name wrong), he is very knowledgeable and was instrumental in pushing forth an efficient negotiation. And Mr. McGrath? He was there every step of the way! For top management to be ever so present and involved means a lot! Everyone worked so harmoniously together and provided for a seamless transaction. Even after the purchase, they remain attentive and consistent in their care and communication of my car needs. Just as with the Honda line of cars, the individuals that make up Penske Honda Ontario are quality and performance driven. You can't expect anything less of this team because they are the epitome of Helpful Honda.

Service Associate, Reynoldo, was excellent! He was quite friendly and helpful. I appreciated the time he took to assist me with my two toddlers when we arrived. He was caring and thoughtful. Another Associate, Charles, was also quite friendly and helpful. While I am ready to trade in my 2029, 740i, he was quite helpful with getting the information to my husband regarding the new 7 series models. My husband isn't ready but I do appreciate Charles putting that bug in his ear!! 😀 Overall I am totally satisfied with my car service. All items were addressed. The video from the mechanic was clear and informative. My only issue was the rental car associates. On my return date, I walked over to the counter with my two toddlers ( ages 3 & 5). I was taken aback when not only was i not addressed upon stepping up to the counter, but my 3yr old who kept loudly saying "Hi" was totally ignored. There were three young men standing there behind tge counter talking. All three refused to acknowledge us. I asked for assistance returning the vehicle and I was met with quite cold treatment. I would suggest someone reach out to the rental car crew and educate them in customer service! Thank you BMW of Murrieta! Service Dept and mechanical worker are steller!!! Let's try to bring the Rental Car crew up to speed.

They were friendly and fixed the problem quickly. Communication was great throughout the process and they provided a loaner during the repairs so that the inconvenience was minimal during repairs

R.Toledo is very professional, thoroughly, attentive n right on track. He give updates on the vehicle. Pleasant and vey friendly.. also front desk ladies are very nice n professional. Highly recommended . Keeping this dealership for any of my services in the future. Good job

Best car buying experience I've ever had. Quick and easy without all the hassle of going back and forth with all the haggling. Staff was friendly and professional.

It was a pleasure working with Leo even though we couldn't come up with a deal his professionalism was top notch, and he didn't try to force any add-ons to the price of the vehicle and gave me the exact out the door price. I guess right now it's just a waiting game to see how much longer the vehicle sits on the lot before I can get the price I'm looking for.

Why did I choose to visit Penske Honda of Ontario when I have a vast selection of dealerships where I live and work? I was looking for a specific year/model and they had one of the two available for sale in the state of California. Why did I choose to buy from Penske Honda of Ontario? The brand speaks for itself, I fell in love with the car BUT it was the customer service that helped seal the deal. I have had my share of bad experiences and good experiences in car buying but this one was THE best especially considering the particularity of my financial health. After my credit took a blow from a recent economic hardship, I was apprehensive of stepping into a dealership or engaging any financial institution. I did not wish to be put in a bad light and judged merely because of my credit situation. At the same time, I didn't necessarily need the car so I was in a good position to decline any outrageous, high-interest offers. Well, it didn't take long for my unease to dissipate, or even form rather. From the moment I walked in, I was welcomed. Everyone had a smile and actually knew my name! Not only was I greeted by the sales staff, service manager and finance manager but the President and General Manager, Bill McGrath, himself. I must preface this by disclosing I did reach out to Mr. McGrath directly to inquire about the car and financing options. What I didn't expect was for him to personally respond, and so promptly! With that I knew, it would be worth a trip to Ontario (which by the way is right off the 15 freeway; and a couple of other things to note: they have a courtesy shuttle and service is open both Saturday and Sunday). I had the opportunity to test drive the vehicle and after an honest dialogue about my finances, I was met by their just as honest feedback -- and an offer. This took me by surprise, yet it was refreshing that they had taken me seriously and utilized previously provided information to generate numbers. And they weren't bad looking numbers! What eventually led me to sign papers that night was their responsiveness and willingness to help my situation. I didn't feel as though they were trying to take advantage of me or make a quick profitable sale on my account. In fact, I don't think they made much off my transaction! They listed a number of items on the due bill of pre-existing conditions with the car, which weren't exactly a deal breaker but I would have liked to see addressed. This they handled during my subsequent service visit, and more! There were a couple of items that went unnoticed during the signing but when I brought it to their attention, it was immediately handled. Now, why am I so excited about this whole experience? Because customer service is rare and theirs was exceptional (and I LOVE my car). On a number of occasions they went above and beyond - did I mention two porters worked overtime to deliver my new car home? Oh and the Special Finance manager Jaime (no, I did not spell his name wrong), he is very knowledgeable and was instrumental in pushing forth an efficient negotiation. And Mr. McGrath? He was there every step of the way! For top management to be ever so present and involved means a lot! Everyone worked so harmoniously together and provided for a seamless transaction. Even after the purchase, they remain attentive and consistent in their care and communication of my car needs. Just as with the Honda line of cars, the individuals that make up Penske Honda Ontario are quality and performance driven. You can't expect anything less of this team because they are the epitome of Helpful Honda.

10/10 would recommend anyone who lives far to make the drive out here to get the best possible service by everyone here! They have the best management and sales and associate team! I am leaving happier than expected and ended up leaving with a brand new car! Super grateful and will be coming back and referring others!