Rich Munoz turned me over to Sergio who took the information regarding issues I was having with my 2012 Tiguan. I was having problems with the locking system and squeaky brakes. I asked him to go over fluids and tire pressure and within an hour or so he had checked everything and my car was ready to go. He was extremely courteous and provided excellent service. Only problem, I still have squeaky breaks! I will see if they get better.
2019 Hyundai Ioniq Hybrid Limited Review
Wonderful Gast Mileage!
by KdmHappy from Eureka, CA
November 17, 2018
5
My car is a hybrid. I am currently getting between 48 - 58.6 mpg. It is quiet and economical. And we received a wonderful warranty from Hyandai Plus lifetime powertrain warranty from our Chevrolet/Hyandai dealer.
The car handles very well. I particularly like its quietness, individual tire pressure display and ease of driving in snow. While there are many gauges and knobs, the learning curve from my 2013 Chevy Sonic to this car will be quite easy and painless.
I worked with Carin on the purchase of a new 2018 KIA Niro. All I can say is AMAZING. She was awesome about everything. Honest with the before actual purchase, very knowledgeable about the questions I was asking. Went back the next day with more questions about the car I couldn't figure out and she was eager to assist me and I left with all my questions answered. The total transaction from start to finish all done in less that a few hours! I would highly recommend asking for Carin when you go into this location. She really was fantastic!
2019 Hyundai Ioniq Hybrid Limited Review
Our third car or commuting car
by Drivepnw from Seattle WA
November 29, 2018
5
Great value for dollar. For the same bells and whistles I would have paid more for another hybrid and not received a life time battery warranty.
Good customer service. Salesman met us on the sidewalk near front doors. Quickly got the specific vehicle I was interested in and arranged a test drive. Since I was only interested in the one vehicle and still comparison shopping they did not try to sell me something I had no interest in. Very much appreciated the way they handled my visit. I will return in future.
I haven't had good luck with my last several cars. My 2013 Prius v was rear-ended in an accident and declared totaled. Looking for another car with a lot of room and great fuel mileage, I chose the 2014 Passat TDI as its replacement. Well we all know about the VW diesel problem and was prepared to wait for the buyback. But the A/C stopped working and the dealer quoted me $1,500 for repairs - on a car I'm turning back in several months. Seriously? I liked the way the Passat drove I was willing to buy a gas model, even though it wouldn't have the same fuel mileage I'm used to. But when I casually inquired, it didn't seem the dealer was serious about offering me suitable deal. The Sonata Hybrid was the only other car at the top of my list. The improvements made to the 2016 model made it very attractive to me and I did hours of research to make that decision. So I search my local dealers, and dealers in Charleston, Wilmington, and Charlotte areas. Low and behold I came across Keith Hawthorne Hyundai, loved what I saw online, made an online inquiry, and CP (Chris Perry) called. We talked a bit to make sure he knew what I wanted and said he would call back. He called back in about 10 min, cut to the chase about the numbers, almost exactly what I was looking for, so right then I agreed to purchase the car! I gave a deposit over the phone and picked the day I would come pick it up. I LOVE doing business that way! It was well worth my drive to Gastonia from Myrtle Beach. I credit CP for making this happen and being a pleasure to work with. Kelsey and Sean were also very helpful in making my purchase smooth and effortless. Thank you so much and if/when I'm in the market again for another vehicle, you can bet you're at the top of my list to buy another one!
2019 Hyundai Ioniq Hybrid Limited Review
Pretty decent buy. I like it a lot.
by AL from Dallas, TX
February 12, 2019
5
630 mile range (highway) on full tank
Interior is very comfortable, but only has fully adjustable seat on driver's side.
Back window is terribad, and my only complaint - the crossbar interferes with my rear view inside the car, but it's manageable.
I love the seat warmers! They go all the way up the back of the seat
Decent amount of storage
Car occasionally struggles on steep hills, until gas motor kicks back in
All in all I'd give it a solid 8/10.
My daughter and I came into the Koons Tysons Toyota dealership on a Saturday afternoon and were warmly greeted by George Husary. His kind personality made us feel immediately comfortable. George listened and paid close attention to every detail I wanted in a new vehicle. He spent quality time with us and did not push or rush me. Despite another dealership having the car I wanted, George was not offended in the least and continued to work hard at trying to find me the exact same car through Koons and for a better price. George is a very patient and accommodating car salesman and I highly recommend him to anyone ready to find their perfect new vehicle. He will go above and beyond to find you what you want for the best deal and he won’t give up until he has exhausted every possibility!!!��⭐️⭐️⭐️⭐️⭐️
2019 Hyundai Ioniq Hybrid SEL Review
Best value for money hybrid!
by AndyO from Central Virginia
May 7, 2019
5
Previously owned a Prius, and was about to trade it for a new one when I came across the Ioniq. In just about every way it is a better car than the Prius. Averaging 63mpg at present, it has better fuel economy, it is much more responsive, has better acceleration, is much quieter, more spacious interior that simply looks and feels a great deal nicer, and my SEL model has a lot of standard equipment, including Apple CarPlay, adaptive cruise control, lane keeping assist, autonomous emergency braking, reversing camera with side traffic alert, blind spot monitoring, dual-zone climate control and heated front seats.
On top of that, it cost about $6,000 less than an equivalently equipped Prius!
We are enjoying our second Accord and received excellent service from Rose Bryd last week. Ms. Bryd bought us back to Herson's! Rich and Cathy S. (02/12/16)
2019 Hyundai Ioniq Hybrid Blue Review
Reliability Questionable
by psalkowski from Minneapolis, MN
March 1, 2019
4
I purchased my Ioniq limited on MLK day this year 21 January. Drove it for four days ~500 miles. When I tried to start it with Blue link after work I received errors unable to comply with request. When I got inside to start all the lights lit up but the gas engine would not start, it wouldn't go. Blue link status check said everything was fine, system check on dash display passed but it would not start. After towing to the nearest dealer I was informed that the Power Control relay was bad on emergency back order as a "VIN" specific part and would not be received for about two weeks. I was told a few days later that the part may not be in until March! They finally got the part and I picked up the car on the 25th of February. I do like the car, winter mileage is a bit lower than I expected (low 40's) but I like everything else so far. I will give it one more chance but I cant have a car that wont start in Minnesota. Hopefully I can update this post in the future.
Hyundai Roadside assistance was great and the dealer kept me well informed.
I had my car serviced Monday, June 25, 2018. I had a 7:30 appointment and my car was finished by 9:15. Patrick provided an explanation of what was done - what work will be necessary at the next appointment and was very helpful in responding to my questions.
Met at the service entrance by a service technician, Chelsea my maintenance coordinator was courteous and professional. The service was completed quickly and my car washed for free! Also, I saw Jim Cotter, my Sales Rep (sold me my 2011 Camry two years ago) speaking with a customer and told her to buy whatever vehicle that she was looking at because I TRUSTED JIM COTTER THAT MUCH AND HAD SUCH A GREAT BUYING EXPERIENCE AT TOYOTA OF SOUTHERN MARYLAND!!!! Thank you Jim and Toyota of SoMd staff!
My wife and I highly recommend Poquet Auto. Long story somewhat short, we began our car search back in early April of 2018. We walked around various auto dealers, and talked with family and friends about their car buying experiences. The name that was recommended over and over from a wide range of people was Poquet Auto, and their recommendations did not disappoint. We worked with Shaun Elling (as well as an individual named Brett on Shaun's day off.) Both individuals were incredibly friendly, competent, and wanted to make sure my wife and I got the car we were looking for. We test-drove 5 different cars over a three week period, and never once felt pressured to buy. We are extremely satisfied with our experience at Poquet, and I am happy to say we are extremely satisfied with our SUV we purchased from them. Not only were we impressed by Shaun during our buying experience, but we were also impressed with her once the sale was finalized. She has checked in with us twice over the past month, just to make sure that we are 100% satisfied. I will be sure to recommend Poquet, and specifically Shaun Elling, in the future.
2019 Hyundai Ioniq Hybrid Blue Review
Fun to drive car that sips fuel!
by HMullin from Dana Point, CA
December 14, 2018
5
I commute more than I enjoy in Southern California traffic. The interior cabin is noticeably quieter than comparably priced cars. A key for me as I listen to recordings and podcasts when ever I drive. The quality of the speaker/mike for hands free phone reception is also better than any I've experienced. Road handling is excellent with power available when needed to navigate lane changes.
Ricardo and Joshua provided impeccable customer service. I went for a tire rotation and oil change. They were polite, knowledgable, and incredibly fast. Thank you so much!
2019 Hyundai Ioniq Hybrid Blue Review
9 out of 10 Stars
by Ioniq-Carl from Ojai, CA
December 4, 2018
5
I'm used to a center arm rest being higher up and longer to support the right elbow. That goes for the center as well as the door arm rest. Otherwise, everything is well laid out, easy to use and stylish. Seats could be a bit more softer. When the engine first starts after being in EV mode, it's a bit startling. I like the Android Auto and the large cargo space. I'll being using it as a Uber/Lyft car, mainly for it's excellent 58 MPG combined rating.
Bertera Rocks ! We left with a new car and Happy !
by Bill from DealerRater.com
December 3, 2018
3.3 (417 reviews)
7/1/18 When we first walked into the Bertera showroom every staff member was busy with a client. However Dan Leary immediately made time for us. Dan brought my wife and I to the Forester we found on Bertera's website. Dan knew most of the history of the car even though it had been in the lot for a few months. Dan then introduced us to Rich Santoni who knew even more about the particular Forester we asked about. Rich answered our questions and he immediately set up a comparison test drive for us in both a 2015 Forester and a 2015 Outback. Rich left mid week on a well deserved vacation and introduced us to Joe Bucko over the phone to help with any further inquiries. Both Rich and Joe from the Sales team answered every question we asked with no hesitation. If they did not have the answer at hand, they found out within minutes. Ashley from the Finance Team helped us make the best choices based upon our needs as we described them to her. Ashley utilized her extensive history in her role to explain the pros and cons of each option we considered. This was the most relaxing experience I have ever had spending a large sum of money in less than 2 hours. (My relaxed demeanor was commented upon by one of the staff members.) A testament to our experience with the great people at Bertera Subaru.
2019 Hyundai Ioniq Hybrid SEL Review
Good Thus far and average about 60 mpg
by IoniqOwner from Montgomery,TX
March 25, 2019
5
Purchased this vehicle about 3 weeks ago. So far it has been good. With a little bit of conservative driving I am averaging 60 mpg and I drive at least 75mph on Highway. If I drove at posted speeds it would probably be even better.
This was, by far, the smoothest new car purchase we've ever had. The salesman (John Bruso) did not high pressure us at all. We knew what we wanted and he found the exact model at a nearby dealer. Our new car (the first time we ever leased one) arrived the next day. After they applied the new Simoniz Glass Coat it looked awesome. He gave us a brief overview of all the "bells-and-whistles" on the Kia Soul.
We would highly recommend this salesman to anyone wanting to buy a new car.
Thanks John.
Tad and Cyndi Blanchard
Proud Owners of a New Kia Soul
2019 Hyundai Ioniq Hybrid Limited Review
First hybrid experience
by Neil from Fairmont, WV
December 3, 2018
4
This car exceeded my experience. At first I thought I wasn't going to be comfortable as I am tall, but it exceeded my expectations. I only wish the car had some more power since I drive on a lot of mountains and hills. Other than that the car handles and drives real smooth.
The staff are very helpful and they explain everything clearly. The reason that I like and respect this facility is that the staff don't force customers to buy things that are not necessary yet.
2019 Hyundai Ioniq Hybrid Limited Review
My favorite car I ever owned
by Kathy from Chattanooga, Tennessee
April 1, 2019
5
It seats four comfortably and gets fabulous mileage. It is quiet, reliable, has profound safety features, and I love the wireless phone charging. The GPS system is fabulous and user friendly. This model has all the bells and whistles!
Dear Mr Frechette: I am writing this email to let you know that I just bought a new 2015 Ford F-150 pickup truck. This by far is the best experience I have had with a local car dearlership. I was treated as a very important person and with the utmost respect. I am a 22 year retired 30 percent disabled Air Force veteran. Your AWESOME dealership did what no one else would do. Put me in a new truck with affordable payment of $639 a month with a 2014 Hyundai Sonata that had 10,000 of negative equity. Paradise Ford, Mullinx Ford and Kelly Ford wanted payments around 850-900 dollars a month. I just may drive to each dealership just to show them what PALM BAY FORD DID FOR ME!!!!!. Your Staff which includes Wyatt Howard, Bruce Hatton, Donald Montgomery Tom McGee and Brett in finance bent over backwards to help me and a special thanks goes to Bruce Hatton who educated me on the Ford F-150 and changed my mind from the Dodge Ram that I could of bought. He is the best and most knowledgeable salesman I have ever met!! Give that man a bonus!!!! He deserves it!!! I have such great feelings that I will have all my service and buy my running boards and mud guards from Palm Bay Ford even though I could get them cheaper some where else. A dealership that treats their customers with this kind of care and knowledge deserves my respect and earns ALL of my business. Thanks again I am so happy!! Talk to you soon Michael L. Waters, loyal Palm Bay Customer phone: 321-544-1877.
The service person was very careful and noticed that I had a nail in my tire and she made sure it got fixed. I appreciated her attention to detail. Her thoroughness throughout the process was excellent. I did not have an appointment but everything I needed got taken care of.
I bought my Ford C-Max Energy from Earnhardt Ford in early 2014. After rejecting a zillion of useless add-ons and extra warranties, the seller got me to buy a D-Fence GPS system for over $200. I thought it might be a good idea because I often forget where I park my car. But I was not told that this service required a subscription after the initial free months. Worse, I was not told that the installation required disabling the DLC connector used for emission testing. For the above reason my car did not pass the emission test this month. I went to Chapman Ford and explained to me what had happened. Not onlyt that, but they fixed the issue at no charge (and in less than 30 minutes!) even though my warranty had already expired. Bottom line: if the car sales division is as good and honest as the service division, your next Ford should be from Chapman.
Very disappointed with our service here. Our 2015 sonatas lease came to an end so we went to the Bell Rd location to drop it off. The salesman convinced us to lease a new 2018 sonata and have my old 2007 Toyota Corolla as a down payment and they would take care of the remaining payments (which was ONE payment of $193). We just got a bill for this last payment saying it was overdue. We called Chapman Hyundai and spoke to the manager Alex. He said the guy who sold us the car no longer works there and there's no record anywhere saying they would take care of the remaining payment. I explained this is what we were told and we weren't even going to lease another car that day but with all the good deals that were being offered we thought, why not? He told me he would call me back to see if there's anything they could do. I waited the whole day and no call back. I called the next day and he said no, that's not what we agreed on and we can give you 2 complimentary oil changes (worth $40). I explained this is more than money now, this is just good business and having integrity. I asked if he could at least give us one more free oil change and he said (again) I will call you back. And guess What? He has never called me back. This is such poor service, especially in dealing with the Manager himself I thought he would at least uphold their word. It's $193 profit for them now but a for sure $1000's loss later when we decide not to lease through them again. Update-thanks to the manager George, we received a full refund. Thank you George for being a man of your word, much appreciated!
Awesome service from Brandon at Escondido Hyundai!
by Dan T from ESCONDIDO
December 3, 2018
4.6 (95 reviews)
We walked into Escondido Hyundai "just looking", and walked out with a brand new Tucson, thanks much to the help of Brandon. He was friendly, helpful, amusing(!) and an all around great salesperson. This is the second vehicle we purchased from Escondido Hyundai, and we will definitely return for a third when the time comes!
I bought about 5 cars over the past 10 years and no problem with them.once in a while some minor issues but they were open about it and fix. It Ken helped a lot as always. I recommend this place to everybody
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