by Betty and Bobby Corbett from Raleigh North Carolina
November 5, 2018
4.9 (1376 reviews)
My wife and I are looking to buy a New svu this Sunday after church we stop by to see what they had. She found a 2017 Ford Escape. She has never gone to look at cars before. She I'm in love with this car. On Monday morning I called the dealership and talked to Mr James Bennett. I give him the stock number. He told me he call me right back what she did. We worked out the deal with him. When we got to the dealership the car was nice and clean. My wife move the car and she loved it. She asked if the paper work was done. Mr Bennett told the we asked for was exactly where she wanted it. We traded in a 2014 Mustang.Ron speller was so patient with her we left the dealership at 10:30. What I was most impressed with Ron he went all over the equipment of the car for her got the owner manuals out showed her everything about the owners manual. Capital Ford need two be very pleased with Ron speller and Mr. James Bennett. BOTH man have alot of integrity.
I bought a Mercedes Benz 350 GLK 4matic truck for City World Hyundai and I am very pleased with the service I got. When issues with the original 2011 model cropped up, Briant Rosa went above and beyond to make sure the issue was smoothed out, resulting in me switching up to a newer model, and he was very respectful and professional. I am a hard to please customer, but these guys were so determined to give me the best service, with a personal touch; for the length of time I was at their office, they went out of their way to make me comfortable. I had been to 8 different dealerships, and the experience ranged from deceptive salesmen who tried selling me something else, to those whose car on ground was a far cry from what the pictures on their sites tell, to those who didn't have the car and were bulxxxxting. And then everyone wanted to run my credit first! But for the fact that I was in banking then and understood exactly what they were about to do, they would have ruined my credit before I could buy the car. There were those that took one look at me and their attitude said it all. Also, City Hyundai sticks to timelines; came in on the morning of the Friday I agreed with them, and left with the car that evening, with all t's crossed and i's dotted, from financing to DMV. Also, the follow-up has been excellent, with the title and other relevant stuff arriving way ahead of the average time. I am already discussing future business with them. My next car is definitely coming from them.
Lauren Gall, our sales person, was very personable and easy to talk to. She knew the 2018 Santa Fe inside and out and she understood what we needed in order to be able to afford the car. She made the process very smooth and enjoyable!
Was greeted before I entered the building! Had truck serviced. Very pleased with customer service, very friendly, helpful and attentive to my needs. With this experience, I would recommend this dealership.
Me & my husband were in a bind with our car & my son's! We went & told them what we wanted & could afford ! They gave us two cars @ the exact price that we ask for ! They spent hours working with banks to give us what we needed ! GREAT WONDERFUL CUSTOMER SERVICE ! I HAVE EVER SAW IN A CAR LOT! THEY DON'T TRY TO MAKE A HUGE COMMISSION & GIVE YOU SOMETHING YOUR CAN'T AFFORD! THEY HELP YOU 1ST & CARE ABOUT YOU! I HAD TO BRING SOME PAPERWORK BACK 4 THEM , THEY DID NOT RUSH ME & TOLD US TO TAKE OUR TIME ! IF I LIVE LONG ENOUGH TO GET ANOTHER CAR🚗 I'M DEFINITELY GOING BACK TO THIS PLACE! THEY TREATED US SO EXCELLENT I'VE ALREADY TOLD PEOPLE @ STORES, ALL MY FAMILY & FRIEND'S, DOCTOR'S OFFICE PEOPLE! THE CAR WE GOT WAS USED BUT EVERYONE I SEE PUMPING GAS ASK ME WHERE I GOT IT BECAUSE THEY HAVE TAKEN SUCH GREAT CARE OF THERE VEHICLE'S ! I WOULD PROMISE ANYBODY THEY WILL TAKE EXCELLENT CARE OF YOU OR YOUR FAMILY! THEY HAVE BLESSED OUR FAMILY & WE ARE PAYING. $ 500.00 DOLLARS LESS IN OUR PAYMENTS THANK YOU HYUNDAI OF HICKORY(PARAMOUNT)
I just purchased a 2016 Genesis G80 sedan today, my 3rd car purchase from Paramount Hyundai over the last 8 years. I previously purchased a 2011 Sonata and a 2014 Genesis sedan. I???ve always come back to Paramount because of the great sales staff and service department. Jesus Jimenez was my salesperson today and was fantastic! He was genuine, honest, and showed me only cars I was truly interested in, which I appreciated. He went above and beyond to make sure I knew about each car???s features, etc. In addition, he made sure I got the most car for my money. He also went the extra mile with the finance department to make sure I was happy with the purchase price of the car (he went back and forth to finance department as many times as I needed him to until we reached a price I was happy with). Jesus was also a no-pressure salesman. I never felt uncomfortable/pressured to buy. Ask for him should you be interested in purchasing a vehicle there! You won???t be disappointed. I???ll return in a year to purchase my 16-year old son a vehicle, as well. I won???t be going anywhere else. They value repeat customers as much as they do new ones!
After visiting few dealerships, we decided to stop here. This was by far the utmost pleasant experience dealing with Pearson Hyundai. Mo Basri is our salesman, he did a fantastic job!! Thank you.
2012 F150 Platinum. Service was Excellent, I was very surprised by the fact that your maintaince Man check so many Items. I was very glad that he Found I had a Bad Whiper Blade! This could have lead to a damaged whinshild in the futurer! Thanks again for your good service, I Liove my Truck & I'll be back! The new Mud Guards look great, your man did an excellent job installing them!
I purchased a certified used Hyundai Elantra in Feb 2016 and can honestly say it was overall a wonderful experience! Mark and Lisa did an outstanding job answering my MANY questions and only offering services and showing vehicle features that made sense for me. The only improvements I could recommend are 1. Mark - have more confidence and don't be so nervous (you were awesome!), and 2. Piazza Hyundai mgmt - If you ask a client to wait over 30 mins for the car he/she is there to see you may want down in the price a little more or comp a detailing as a thank you. Otherwise keep up the great work!!
Last week I purchased a 2016 Ford Fusion SE from Gee (wish I could attach a picture of it somehow). He's a busy guy but took all the time needed to satisfy my needs and questions. He came up with a GREAT deal for me...exceeded my expectations to be sure. A day after purchasing the car, I noticed a bubble on the sidewall on one of the rear tires. Both he and Deep worked with me, resolved the issue and again they exceeded my expectations.
This man didn't know me from a hole in a wall and helped me get a new car💯 !! He's a really good person and takes your situation seriously. Him and god blessed me today😌. THANK YOU FOREVR THING🙌 P.S. I was a little afraid because he is a knicks/ melo fan and I'm a lebron fan, but we came to Two agreements: 1. That the knicks is taste 🤧 😭 2. That LEBRON JAMES IS THE GOAT🐐 LIL CLEVELAND WAS HERE 🙌🌆
When I decide to get a Hyundai it was because they are a good (55357)(56842) cars also I was considering other vehicles made , walking in to the show room Andres my sales man meet me right away with a big smile and his knowledge and professional manners make me decide sooner , in my shopping . He took his time to explain all the features in the car , text drove and also thank you for his finance team .
I took my car to the dealership to get my air conditioning fixed as 2 other people couldn't figure out what was wrong with it. At first the dealership thought it was something easy but it turned out to be much more complex and took over 2 days to fix. They didn't charge me for the extra labor costs since they underestimated the amount of work it would take. Sean Foster, out service person was great. He gave me a car to use for a couple days and kept me apprised ofd going on with it my car. Excellent customer service.
I took my 2014 Hyundai Accent to the Phil Long dealership with a "rolling" or "fading" braking problem, and not only did the administrator take the car for a test drive when they were getting ready to close, but on my successive visit, I was able to ride in the car with him to see if the problem could be duplicated for another driver. The entire service department is excellent, cordial, and professional, and encouraged me to bring the car back if the problem persisted. The mechanics inspected the car in real-time telephonic coordination with the Western Regional Hyundai Motor America Regional Consumer Affairs representative, who gave the issue a case number and also covered the cost of the inspection. The mechanics test-drove the car more than once and checked the brake system thoroughly. I will continue to have my car serviced at Phil Long Hyundai, as they are committed to the driver's best interest. Susan Stevens
on vacation in co. the oil plug in our 14 Hundai came out in Idaho Springs, (70 mph) . Got towed to Planet Hundai where they immediately took our car in, checked the engine and determined we needed a new engine. They talked to our dealer in Iowa and both agreed they would pay for the new engine, furnish us a rental car for the duration. The mgr. Josh , other mgs. involved, the mechanic, I thought went out of their way to let us know the progress that was being made. All in all they made what could have been a real nightmare into a point where we knew this would be taken care off with no worries on our part. Again we can't thank everyone involved at Planet Hyndai enough.
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Alba Suarez was my seller,very polite and a well done deal. I wasn't expected to go home on a 2013 Chevy Camaro when I went to the dealer I was just looking to buy a car that fit my budget she helped me through the process gave me a deal with a monthly payments that fit my budget it was a fast process no headache at all I would recommend her to anyone who's in the marketing buying a car.
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