Shop Shop Used 2020 Hyundai Kona EV for Sale in Towson, MD

This car met all of our needs and expectations. It’s driving economy is great and it’s performance is much better than I expected. It’s technology is top of the line.

On October 20 my husband and I went into Jim Ellis Hyundai in need of a new car. I can truly say we were more than blown away. Not only by the wonderful car we purchased but by the wonderful customer service we received. They went above and beyond anything we could ever ask for. They treated us like family, and not someone just trying to push a car on us. They are very professional with tons of experience and knowledge. If you are looking to buy a car, I would HIGHLY suggest going to them. They have customers for life with us. Joe and Hau-B were both awesome!!!

After test driving nearly (10) 2015 Genesis Sedans (used of course), I was left disappointed. As with most off-lease vehicles, I was aware and looking for signs of neglect, failed or improper maintenance, and potential mechanical issues. Having jumped from dealership to dealership, some Hyundai, some private, and being disappointed in the overall condition of these "low mileage" off-lease Genesis Sedan (2nd Generation), I found a plethora of 2015 units at Jim Ellis. When I say plethora, I really mean, rows upon rows. I consider myself pretty knowledgeable when it comes to cars, so I spent a decent amount of time researching every unit the dealership had in stock. The tires were all swapped out for MXM4's (one of the top grand touring tires for this particular vehicle), and maintenance history seemed to be spot on. While some carfax reports show large gaps between service, most, if not all of the vehicles in stock at Jim Ellis were properly serviced. They do their homework when purchasing and bringing in off-lease vehicles from other states/dealers. My particular unit (2015 Genesis Sedan 3.8 AWD Ultimate) was brought in from Nevada, one owner (an obvious requirement), with all maintenance history performed at the local Nevada Hyundai dealership. After a quick test drive and visual inspection, I decided it was the one. The car was in immaculate condition (24,000 miles on the odo). The vehicle I decided on had an Ivory interior (basically white) and it could have passed for a brand new vehicle. My co-workers were pretty shocked when they realized it was a CPO model. To cut things short, Billy Jung (my salesman) was nothing short of extraordinary, and was probably the first person to offer me a vehicle purchasing experience that didn't feel like a straight up con. I was confident in his judgement from the get go. He seemed almost too polite and humble to be working as a "salesman" but we all know there are good people out there. I cannot say enough good things about Mr. Billy Jung... really. If you have a problem with him... there may be something wrong with YOU. People bash on Hyundai's level of service, as opposed to the Lexus experience, but while Hyundai does not offer the "Lexus" dealership experience with fine waiting rooms etc., this dealership does NOT skimp out on the customer service. This is also where you find most of the savings over the GS350 (in this case, as I had purchase a Genesis Sedan). Every single person, from Mylesha (the lady who took my reservations), to Billy Jung (my favorite salesman to date), to the business/finance manager (Sam Patel), all provided us with a purchasing experience bar none. To be honest I knew going into Jim Ellis that their reputation was great (just check their Google reviews), but by the time I was signing, I realized it was well justified. Let me say this again... there are multiple Hyundai dealerships in the Georgia (Atlanta) area. Save yourself some time and peace of mind and visit Jim Ellis first. I had initially tried to reach out to Rick Case (they are local to me) but was dissatisfied with their level of service even prior to even looking at a unit. Rick Case also has a much smaller inventory (by quite a large margin) so I would have a hard time recommending them over Jim Ellis, regardless of price. The fact that Jim Ellis met my... quite OCD/ridiculous standards for anything used (almost unrealistic, they are used cars after all) says dividends. I truly appreciate and am still baffled at how the purchasing experience went. I drove home that day (accompanied by my father who the car is partially for) in silence. It almost seemed too good to be true, but they made it happen. It's been over a week since the purchase, and the car still runs "like new." :) I just want to say thank you again Billy Jung and Sam Patel for your service. God bless!!!

Service department and Nissan really came through for us! Our 2014 Nissan Versa was having serious transmission issues. We have kept up on recommended services (replaced transmission fluid at 30000 miles) Took it into Tim Dahle Southtown in March at 68000 miles (out of warranty). They did not charge me a diagnostic fee. The service depeartment was phenomenal, calling every day to give me an update on the progress. They were able to get Nissan to cover the transmission because I performed regular service on it. They had the transmission in stock and it only took a couple days to replace. This dealership is a well oiled machine and I would probably trust them with my life! :)

So here is the deal. I don't normally write reviews that are very good for car dealerships. I was looking for a second vehicle as I have recently started school and my wife works full time. I was looking through the Craigslist, offerup and so forth looking for something used that I could fit comfortably in. I ended up finding a Nissan pathfinder on their craigslist ad, and then followed it to their website. The pictures were representative of the vehicle I was looking at. I didn't want to go but discussed it with my wife and we ended up going on 2.11.17. During our visit we met with Jerry, he was nice, professional and greeted us not like a normal car salesman, but just like a normal person. I do not like feeling like a fish in a shark tank. Jerry was professional, but laid back. We were going to do a deal on the pathfinder and then I saw something inside their show room that caught my eye.I went to look at the Xtera that was out there, and saw it wasn't for sale. Next to it was a Rogue and I was curious "Would a big guy like me fit comfortably into this?" So I said hell with it and got in, it fit nice and I decided in the middle of poor Jerry after putting up with my crap for the last hour, The manager came in and told him I wanted to change to the rogue. He didn't complain, he didn't make me feel bad about changing the deal at all, in fact he was very nice about it. Given the treatment at this dealership I would recommend them especially if you are looking for something used. The miles are a bit high, but the price is right, the treatment is good and the time spent with the customers is good. It is a lot better than what I can say for even some of the new car dealerships I have dealt with in recent history.

This is the SECOND time in several years I have tracked up to Skagit to get my Car...They always break it down for me and tell me why and how much I will save coming up there prior..and I never leave disappointed... This was a harder trade for me because I had to give up a car that was a baby to us..13 years of owning a Corvette..but thank you guys for getting me in the Genesis, ITS not a VETTE but it zips and its comfortable and Never have to go change out cars to go pick up the kids! See you in another year or two to Trade out our Sonata!