Used 2017 Hyundai Santa Fe for Sale in Elgin, IL

Dave and Debbie here??? We went to the Milwaukee Auto Show in February to look for a new car for Debbie. She liked her 2010 Honda CR-V and wanted something similar. In the end, she settled on a 2018 Acura RDX AWD base model -- a very similar car. Fast forward to July. We went to the local Milwaukee area dealer on the Fourth of July to see what they had. Three days later we were back for test drives. We bought from this dealer before and had had good experiences. Then we got their price. It seemed high, particularly since the 2019 RDXs hit the floor at the start of June. They said it was pretty much the best they could do. We got home and Dave hit the internet: Edmunds and TrueCar. We started getting offers within an hour or so, more on Sunday, and more on Monday. Some were good. The offer from Muller's Woodfield Acura was better than the others -- enough to make the difference. Danielle Smith and Dave started talking on Monday. She answered all of his questions and made it easy. Having never bought a car out of state and being an engineer, he had many. She even wrote up a sales form he could use with the local dealer (we worked with them first and wanted to give them a final shot). A quick call later, the local dealer's best-they-could-do price suddenly dropped $850, but they would go no lower. They figured we weren't willing to drive to Illinois to save nearly $400. Apparently few of their customers do. For us, $400 is most of a car payment and enough for four or five nights out. Our local dealer also cautioned us about all of the bad experiences customers can have out of state. That same evening, we drove to Muller's Woodfield Acura in Hoffman Estates. We arrived at 7:30 and were out at 9:00. Easiest experience we ever had. Barb took our information to get the paperwork started. Then it was off to the car to check it out and a test drive. Everything was EXACTLY as represented. Same model, same trim, same VIN number and same mileage (12) as quoted. Shortly after, we were filling in blanks and signing here, here and here with Myles. They even took our personal check for the down payment. Then Barb helped us set the car settings and we were on our way. Easy peasy and a quick drive back to Milwaukee and bed. We've had the car a few days now and we made the right choice. The people we worked with followed up to make sure everything's still good. It is. Dave even had a nice email conversation with Scott Muller (his name's on the building). Takeaways: - Woodfield Acura offered a good price and value. We'd happily buy from them again. - Woodfield Acura is big. They have two lots and maybe hundreds of cars (easily at least three times the size of our local dealer). - This is the quickest car purchase we've ever made. In and out in 90 minutes with the car. - Barb, Danielle and Myles were easy to work with and we had a great experience. We imagine the rest of Woodfield's staff is, too. - The internet is a valuable tool for car shopping. Myles said they sell most of their cars via the internet. - The phone and internet are valuable tools for negotiating. We haven't negotiated in person since 2004. - We had to drive a bit to get the price we wanted. It was worth it for us. - Should we ever have any issues under warranty, we'll hit our local dealer. They'll still happily take that business and Woodfield is just too far away for that. Dave and Debbie BTW: Regarding the Finance Manager's work in the question below, we already had all the numbers before we even stepped in the door, courtesy of Danielle. We also knew we didn't want any vehicle maintenance or protection products. Myles' review of all that was essentially a reprise with no pushiness because we were already set. And that's a good thing.

amazing worth every dollar I love it warranty is great I defiantly buy again awesome ride good interior love ride good gas miles save money

I have to say that I was completely blown away by the level of service and fairness that was given to me by this dealership. Mike P, and Bruce were amazing from start to finish. They explained all the features of the Honda Odyssey that I purchased, and made sure that I was comfortable with the decision that I was making as far as the type of vehicle to purchase. I went to other Honda dealerships in the area, and was not treated with half of the dignity and respect that I was treated with at this facility. Not only did they have warmth and kindness in their interactions, but they gave me the best deal by far. Other dealerships expect to wine and dine their customers by showing them flashy dealerships and service centers. This dealership simply provides what most people want out of a car buying experience. Respect, and honesty. I am very happy with the deal that I got on my new Honda minivan, and would be happy to recommend this dealership to anyone looking to purchase a new vehicle.

I luv this suv. It runs good and handles well. Gives good mileage. Its a good family car . Both the driver and passenger seats are adjustible (by height and front to back ) which I luv.

Ron at Grossinger took care of my purchase. I would give him an A+ on every level.

Performance, Comfort plus a lot of space! Driving Santa Fe is lot of fun. It comes with Alloy wheels. Tge backup camera and display screen size is better than other SUV's.

Indoor showroom on a wicked cold day in Chicago is big plus. All the models were clean and ready to look at. Great detail team! Quality cars! The Mercedes had 58 pictures so I knew everything I was getting before I got there. Test drive / paperwork/ and drive off. The owners even let me have a private office for a business call I needed to take while onsite. Chris was great drawing up the deal, and dealing with my trade in. Mike was helpful with everything during the process. No pressure. Easiest car purchase I have ever made. Don’t look past this dealership. They are the real deal. Recommended!

This car is reliable and the perfect size for my family of 5. Plenty of trunk space. Comfortable and has many amenities, back up camera, blue tooth, ect.

Blue link is only way to remote start unless you get after market product. Blue link is a good product, but costly. Otherwise has many safety features.

Don???t waste your time going anywhere else. I contacted this dealership for a quote. Received an email back from angel gomez right away with a quote that was lower then anywhere else for a new 2017 CX-5. I went to Schaumburg Mazda before this and had a terrible experience. Wilkins listed there car as new AND IT ACTUALLY WAS NEW, not a loaner with 2200 miles on it or a car that employees have been driving with 6k miles on it. I worked with Ed Chwal who was incredibly easy to work with, very knowledgeable and most importantly did not bs around. Save yourself the headache and just go see Ed. Call angel before going too. These guys made the car buying experience actually enjoyable which is rare.

So far so good very happy with this car the car has nice features and I hope it is as reliable as my last hyundai

I called from St. Louis to this Chicago Dealer just before New Years. Angel Gomez took my call and answered my questions about a CPO 2015 Mazda 6. He went outside in the 0 degree weather and took a video of the car for me, inside and out. Angel, sent me all information I need to make an offer and purchase the car. I flew to Chicago, picked the car up yesterday and drove it back to St. Louis. The car was even in better condition than the pictures and video showed. It was in Excellent condition and it was priced as low as I could find within a 500 mile radius of my home. When I got to the dealership, Jeff Matzkin and Glenn Meier, were friendly, professional, and got me in/out the door in no time! It was an easy process and my son is elated with the car!!!! Thanks Wilkins!!

This car I really enjoy and with all the safety features I feel protected. I had a 2016 that got totaled and the safety features did their job.

I initially came to the dealership to inquire about a 2016.5 CX-5 Touring they had advertised. Taylor warmly welcomed me to the dealership and looked it up and found that it was sold the previous evening. He proceeded to look through the inventory to give me options. He made sure he covered all the bases. He brought up the option of purchasing a brand new 2017 CX-5 Touring for a little more than what I would have paid if the 2016.5 was available. I went to a few other dealerships and did not encounter any sales person that was as thorough and engaging as Taylor. After a few days of thinking about it, I decided to look into the new 2017 option and returned to the dealership and met with Taylor. He was very patient with us as we took the car on a test drive and he was very knowledgeable about the vehicle. He was able to get the price that we wanted to pay for the vehicle with minimal back and forth with the sales manager. After the purchase was made, it was near closing time. Taylor proceeded to sit down in the car with my daughter and took his time explaining all the features of the car. He did not rush through the process at all even though it was past closing time. At the end of the night, my daughter had a big smile on her face and said that she really appreciated the time Taylor took to make sure she was comfortable with the vehicle. All in all, it was a great experience and I would highly recommend Taylor as he knew everything about the Mazda and was very patient during negotiations and did not employ any high pressure tactics.

I love my Santa Fe. It is my second. This car is a great ride, nicely appointed interior, very reliable and have had very few service issues. The cargo area is large and expandable, holds about as much as a small truck. I will keep going back for more!!

I loved this facility and the service manager I worked with (Dennis). very nice and personable. facility very clean with Starbucks coffee and Wi-Fi. All the things I'm looking for when I need to have my Jetta service yet still need to get some work done!

Our SUV gives us the option to use 3rd row sitting when needed or more cargo room. Love all the safety features this SUV has.

The last time I was in for an oil change, a salesperson called to let me know they were seeking to acquire my vehicle. I was up against the maximum miles on my lease, so I saw no harm in pursuing this possibility (replacement). This is the 4th car I've transacted with Napleton - 3 with Jordan K and this one with Nizar Assria. Friendly and easy to deal with, we briefly test drove the car and briskly proceeded from there to draw up the paperwork. Jerry in Financing, also very easy to deal with. A pleasant experience, just as all of them have been. Our family will continue to direct our business to Napleton and to pass along recommendations to others to do the same! Rob

This vehicle has all the bells and whistles that a luxury SUV has at an affordable price. It has more safety and hi tech features than I had in a previous owned luxary SUV.

I've leasing a 2018 Hyundai Tucson. The transaction occurred back in June and Kyle and Michael helped to make it happen. The customer service skills were exceptional from both of these two men. I was so pleased with their knowledge and willingness to answer all my questions and I had many! Kyle continues to reach out to me to ensure I am happy.. I would definitely recommend these two men as well as this dealership to others. This is my 4th Hyundai purchase and I have always had a great experience with this dealership. Kudos go out to Kyle and Michael for a job well done...Thank you! Your Happy Customer, Kim Hughes

Purchased the Santa Fe Limited ultimate. The package comes with some pretty neat features. I commute a lot, and put a lot of miles on my car. The ride is very comfortable.

Dear DealerRater / Valley Hyundai: I would like to extend my appreciation for the amazing work done by Chad Lowden.. The endless time he spent with my wife and I over the course of weeks regarding our new SUV purchase, and the professionalism that he has portrayed has impressed my wife and I immensely and we deem ourselves honored to have had Chad as our Sales Consultant with Napleton Valley Hyundai. We are expecting another vehicle purchase/lease here soon and certainly plan to return to Chad directly. We can be sure our wishes will be taken care of and it will be a successful stress free experience. Thank you once again for the service and special thanks to our Salesman Chad Lowden. Keep up the good work! Cheers, Dr. Kiskinis 303 E. Superior Lurie Chicago, IL 60611 312.503.1039 ekiskinis@rush.edu.com

We already own 2014 Santa Fe so to get another in the xl version was an easy decision as we liked the way it looked and handled and suits are family well.

good family car . 3rd row has lots of leg room. Apple Car play is awesome and 360 car view very helpful for back up parking

Excellent service! Professional and courteous individuals in the service department.

The car is comfortable, handles well, lots of storage space for luggage or groceries. I especially like four-wheel drive for winter driving as we live in the mountains.

I'm writing this review based on the incredible experience I had with Dan Meegan, one of the Sales Managers at Napleton Loren Hyundai. I came to Dan a the end of my rope. My 2015 Hyundai had been leased through Grossinger Hyundai in Lincolnwood,and after multiple unreturned phone calls from them plus a bizarre interaction where the phone rep insisted that she had spoken with me and had scheduled an appointment with me (both untrue), I was on the search for a Hyundai dealership that would provide some much needed honest customer service. Enter Dan Meegan. Dan promptly returned my email and understood that it was easiest for me to correspond via email versus over the phone due to my schedule. Positive points for this. I can't tell you how many times I tried to email Grossinger and only received phone calls in return. What is the point of asking you to email me if you just continue to call me?! UGH! Anyway - so Dan and I proceeded to email throughout the day while I explained my situation and he searched for what might be a good solution. Do you know what the solution ended up being? Waiting and not leasing a new car right now. I am not sure what other dealership would have been this honest with me. Instead, they would have finagled to get me in, fast talked me into confusion and then put me in a lease I was uncomfortable with. Not Dan. I cannot tell you how much his honesty and interest in doing the "right thing" meant to me. I can lease/buy a car anywhere - but without a doubt, at the end of the year, I will be going to see Dan at Napleton Loren Hyundai. Such a great guy. Thanks again Dan...and sorry for the belated review. Life is crazy!!! :)

I am enjoying the reliability and comfort. It has been good owning it , but the service and maintenance at the Brampton dealership leaves much to be desired. There is delay and work is substandard.

Over the past 17 years, our extended family and our businesses have leased and purchased a variety of vehicles through Knauz BMW, as well as Knauz Continental and Land Rover Lake Bluff. In our geographic location between Milwaukee, WI, and Chicago, IL, there are multiple luxury dealers from which to choose, but Knauz consistently outperforms the rest in customer satisfaction, vehicle service, and expertise. The dealership is well equipped with a professional and family-friendly customer lounge offering all the comforts of home while you wait for service or shop, and the atmosphere is updated and high-end without feeling pretentious. All department staff are friendly and greet you with a smile, even just in passing. The diversity of the sales staff provides a well-matched personality for any customer looking for an easy and enjoyable shopping experience. At Knauz BMW, the service department is unmatched by any other in the area. They will consistently go above and beyond to make sure that your vehicle is serviced properly and on time, including picking it up and bringing it home for you when you cannot make time in your calendar. Most recently, I had the pleasure of working with Matt Pudlo while considering a 2016 BMW M3. Matt took the time to get to know me personally over several visits and test drives, with no pressure to make a decision. His extensive M Series expertise and infectious enthusiasm for the product supersedes that of any client advisor I've ever worked with at Knauz, and it was ultimately his keen perception and understanding of what I was truly looking for that had me driving (or flying) away in an M3 instead of the 340i I had originally considered. At all phases, including post-purchase, Matt has gone above and beyond to ensure my satisfaction and exceed my expectations, thus solidifying my loyalty as a Knauz customer. Ultimately, the depth of his knowledge and his sheer excitement for what distinguishes a BMW from other brands makes buying a car with Matt a trustworthy, easy, and (above all) fun experience. For my most recent purchase, I also had the pleasure of working with two additional charming professionals, Doug Kamp and Curt Laczniak. Also, Fred Troccoli and Antonio Lopez in service took great care of me while my BMW X5 was in service.

This car met all my needs, has plenty of power, the ride is great and has third row seating. Great safety features and lots of room inside.

The sales rep Alex was awesome. He knew exactly what I wanted and made the process so easy. But I’m broke. Other than that he deserves a standing novation.

car very comfortable and reliable, good response on the road, comfort, spacious, desing bold, economical for a 6 cylinder motorcycles, easy and intuitive command, good car for all occasions.

We bought a Hyundai Santa Fe Sport Turbo. It has the get up and go we needed with ample room for travel. The heated seats and steering wheel are my favorite along with the steering wheel that pulls forward as we are not tall people. Solid and smooth ride!

Car meets all needs and I like the features. 3 rows seats fold down for extra storage when going on a trip or carrying large items from the store. Enjoy the car!

VICTOR the new SERVICE MANAGER is the BEST thing to ever happen to the Hyundai dealership in Palatine!! His "'Red Carpet" Service is why I will continue to come to the Dealership for service .

I have a growing family and this SUV has a great amount of room. I also love the technology of the vehicle and it is a base model, but it’s Ian born so basic!