Used 2018 Hyundai Santa Fe for Sale in Columbia, CT

I had been in the market to buy a car for the first time, and the first few dealerships I went to had negative results. I saw a vehicle I was interested in at Wile so I put in an inquiry, they got back to me just a few hours later and I was in that evening. Wile is kind of out of the way so on my way there I was worried that I was just wasting my time again but fortunately I ended up being wrong. Andy the owner assured me if I had any issues (I didn't) I could contact him directly, Jesse had the answers to all of my questions and focused on what I was looking for in a car- not just trying to push a sale, and Dan helped me weigh all of my options to make the finances work out in a way I was comfortable with rather than just try to close a sale his way. In addition, Jesse offered me his direct phone number and email address in case I had any issues. I'll definitely recommend Wile to friends and family, and I'll speak with them the next time I'm looking for a car, but hopefully that won't be for another 8-10 years.

I purchased an SE Ultimate with 3rd row.. I am very happy with my purchase. It is very reliable and comfortable. I’d remommend this suv to people looking for a reliable and comfortable car.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

My daughter always buys Hyundai cars she told me to should get a Hyundai when I was looking to trade my other Vehicle. I actually went on an APP and looked first at the vehicles for sale. I told the dealership what I was looking for and the color.

I had been in the market to buy a car for the first time, and the first few dealerships I went to had negative results. I saw a vehicle I was interested in at Wile so I put in an inquiry, they got back to me just a few hours later and I was in that evening. Wile is kind of out of the way so on my way there I was worried that I was just wasting my time again but fortunately I ended up being wrong. Andy the owner assured me if I had any issues (I didn't) I could contact him directly, Jesse had the answers to all of my questions and focused on what I was looking for in a car- not just trying to push a sale, and Dan helped me weigh all of my options to make the finances work out in a way I was comfortable with rather than just try to close a sale his way. In addition, Jesse offered me his direct phone number and email address in case I had any issues. I'll definitely recommend Wile to friends and family, and I'll speak with them the next time I'm looking for a car, but hopefully that won't be for another 8-10 years.

I have owned this car for two months and I am pleasantly surprised. I am a pre-retirement age and I needed to move to a bigger, more comfortable car for both commuting and long-distance (750+ miles) driving. A Hyundai car was a no-brainer for me because of reliability and 5-yr 60K miles warranty. So far we owned two Elantras, a Sonata, and a Tucson. Other than normal 5K mile maintenance, I don't think ALL of them together were repaired more than 5-6 times during a 10-yr time period. I chose a standard SE AWD model. For me it is sufficiently equipped and has impressive safety features. I need an AWD version since I drive in a hilly terrain and also in some snowy areas of the Midwest. Negatives first: I was disappointed when I found the car did not have a CD player. My car doesn't come with a satellite radio either. My 2008 Sonata GLS and the standard Elantra had both. However, I managed to solve both problems. Since I had Sirius XM subscription in my traded in Sonata Sirius sent me a free portable XM radio which connects through an AUX jack. I also bought an AIS car CD player for $199 which powers on and connects through one of the front USB ports. They connect to the car radio system and I can easily switch between radio, CD, and XM with one push of a button. I fit them easily into the front console box and secured them by weatherstripping foam so they look like they are a part of the dashboard. The second negative is the automatic engine Stop/Start system. It works as it pleases. Sometimes it shuts the engine immediately upon stop for a second or two but another time keeps it idling for 1-2 minutes at a long red light. The positives are interior space and very comfortable front seats and lots passenger space in the rear. Four USB ports and integrated radio, CD, XM, Android, and phone Bluetooth systems are fun to use. Under the floor rear storage spaces are very handy and I use them often. Rear seats can be reclined which is great. Rear folded seats provide 76 inch of loading space which is nothing to complain about. The 185 HP 2.4L engine provides adequate power although acceleration is rather sluggish. I was pleasantly surprised with gas mileage. 90% of my driving are short 5-10 mile commuting distances. My average mileage so far is 26-27 MPG. Occasional highway driving yields about 31-33 MPG. This is a heavier car yet it's more fuel efficient than Sonata. Large fuel tank allows for up 500+ mile range. My first long-distance test will happen later this month when I plan to drive a 2500 mile stretch across the South and Midwest.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

I've always (until recently) been an "American car guy." However, I love our new Santa Fe Ultimate. The 2019 exterior re-design is much more "macho" than the previous design, interior is much nicer also. Priced $$$ less than competitive models, and Hyundai doesn't kill you with $ thousands in add ons... just buy the trim you like and nearly everything is already included, all we had to add on were mud flaps and cargo tray, so no "hidden costs." Warranty is phenomenal. Comfort is phenomenal, love the driver memory features for the seat/mirrors. Doesn't handle like my last car (2010 Shelby) but the 2.0T is peppy. As review noted a bit of turbo lag but doesn't bother me... you'd never know it was a 2 liter! Ride quality if excellent and cabin is very stylish (at least on the Ultimate). Love the 2-tone leather seating/interior (ours is a taupe brown and gray). The safety features are phenomenal, as are the LED lights, smart cruise control, 360 camera, 12 speaker system, iridescent interior/dash lights, air conditioned seats, industry-leading tech (Apple and Android car play), heads up display, etc etc. Can't say for the lower level models (noting they also come with all the safety features/lane change warning/pedestrian sensor, etc), but we love the Ultimate. Gas mileage not great with the turbo, but we do mostly city driving so 22-23 is not bad for a mid-size SUV. We're in Hawaii so no need for AWD, so we got the FWD version. Bottom line with the Ultimate you'd never know you're driving a Hyundai vice a Lexus, they've really kicked up their game and for thousands less than Honda, Toyota, Ford, etc... and best warranty in the industry. Also a Top Safety Pick +.

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

Our SUV gives us the option to use 3rd row sitting when needed or more cargo room. Love all the safety features this SUV has.

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

After shopping around, the 2019 Santa Fe Limited was the car for me. It is beautiful inside and out. It has very IMPRESSIVE safety features. It is very roomy with plenty of leg room, front and back. The ride is very smooth. I LOVE everything about it.

I'm just going to talke about the only thing that was really BAD. My target time for delivery was 6am - 8am. My car showed up at 8PM. Hard to check it out in dark. I took the day off. And since it came so LATE that I had to call in sick the next day. (I get up at 3am for work) And the drivers door emblem was missing. Delivery drive said I had to prove it to him, that one was there when I nought th car, witch I did. He said there company would send me one. Yea RIGHT!!!

The design and luxurious feel in this car is excellent. The redesign is a plus for the Sante Fe. More safety features and high-end options that are standard. Best warranty​ in the market place.

I bought my first Hyundai at Wile in 2013. I tested the "bigger" models and was not quite excited as I should have been. Dan, seeing my reaction, asked if I tested the Accent. I was actually looking for a smaller vehicle with excellent gas mileage...and once I took the Accent out on the road, my entire outlook changed. Dan recognized my needs and perfectly fit me into what it was I was looking for, without me even knowing it!! I've been very happy with my 2013. Then this year, Wile, looking to fill used car inventory, called me to ask about the condition of my car. When it fit their needs, they asked if I was interested in a new car. Sure, why not. I was put into a brand new car and Dan even got me a lower interest rate then last time!!!! I've been exceedingly happy with Wile, with their service dept. too. Their professionalism and friendliness is wonderful and their customer service is paramount. Won't buy my cars anywhere else!

Upgraded from a 2015 CRV and after test-driving a 2019 CRV. Better cargo space, more comfortable design for the driver, larger passenger seats. Only slight disappointments are the under-powered engine and the inconsistent cruise control (even without the car length setting engaged). It's only been 1 month of ownership, but it's been fun!

After purchasing a 2006 Subaru Forester regrettably from another dealership who would not address a service issue on an advertised feature. I came upon your dealership from Subaru parts ct on the web and saw that your location was convenient to my home so I ordered the part I was looking for on your website. I received notice the next day that the parts was available for my pickup. When I went to the parts counter I was greeted by people who knew what I needed and were able to supply me not only with the part but with the drawings and information necessary for me to painlessly get the parts changed and functioning properly. I also ordered another part special order and again the part came join on time and with all the information I needed to perform the installation with no issues. And the parts from Suburban Subaru are over 10% less expensive that the other Subaru dealership who wouldn't help me out fixing the problem that they sold me. Thanks to Suburban Subaru parts and service personel I now know the way to the best Subaru dealer in Connecticut. Thanks guys

car very comfortable and reliable, good response on the road, comfort, spacious, desing bold, economical for a 6 cylinder motorcycles, easy and intuitive command, good car for all occasions.

After dealing with a couple of local dealerships that left me disgusted and insulted, I decided to give on-line buying a try. I found the car I wanted on Vroom and then began checking every review on them that I could find. Most of the complaints had to do with getting the titling paperwork in a timely manner. I could deal with that if that was the main concern. So- I let Vroom know I was interested in the car and gave them information on my car as a trade in. They responded in 30 minutes with a guaranteed offer that was exactly what I was hoping to get based on Kelly Blue book.We decided to finance the remainder of the loan through our own bank as we got a better interest rate. Everything went beautifully! I was given the extension number of the associate that was assisting us and we were kept apprised of everything along the way. I mentioned the concern about receiving the titling paperwork (our interest rate could go up if we didn???t get the paperwork to our bank within 45 days). They had me talk to a person in their titling section who assured me she would make sure it went out as soon as possible. Delivery- Seamless! The truck couldn???t come to our house- no way to turn around-so he met us at Walmart (I love telling people I got my car at Walmart). He pulled my new car off, went over where some minor scratches were (I wouldn???t have seen them had he not pointed them out) , documented the condition of my trade in, loaded it up on his truck and DONE! My titling paperwork arrived the next day. I couldn???t be happier with the whole experience and will use Vroom the next time we???re looking for a vehicle.

Wish i would have chosen the turbo engine though.. as I am used to the 6 in my previous santa fe. But will see if i get used to the smaller engine.

After driving my Volvo for ten years it was time for a new vehicle. Following three months of research and many different test drives I decided on the 2017 Hyundai Santa Fe Sport turbo in Mineral grey. It was the best decision. I love it! Besides having ALL of the bells and whistles, it has a five star safety rating which was very important to me. It's roomy and comfortable, great for daily use and road trips! From start to finish I worked with sales associate Rob Dupont. I can't say enough about this young man. He is patient, extremely knowledgeable, kind, easily accessible, the list goes on. Rob listened to me. He knew what I was looking for in a vehicle. When I settled on the Santa Fe, we sat in the vehicle on four occasions. Rob went over every detail with me. Rob made the whole experience positive. Next I spoke with Dan Alford in the financing department. Dan explained everything to me. I got a great interest rate. It was a quick and easy process. I highly recommend Wile Hyundai and thank Rob Millerd for the great car buying experience! Meg Gustafson

It drives real smooth and has a lot of great features! I test drove 7 cars and the Santa Fe had all the features I wanted and was a very comfortable drive.

I ran an ad on Craigs List for 2015 Lexus GS350 AWD and was contacted, via text, by Scott of Vroom. He asked if I would give him more information and he would give me a bid to buy the car. I had already looked into buying an Audi A6 and they low balled me on the trade in value. I then decided to downsize and sell the car rather than trade it in, so, I went to CarMax and they gave me a little more than the Audi dealer. The offer from Vroom as 10% higher than CarMax and the Internet process was very simple and efficient. I got my money within 24 hours (Direct Deposit to my checking account) after they received the title (via over night FedEx which they supplied via the Internet) and 7 days later a car carrier came for the car. I would highly recommend this company! I live in Pennsylvania and Vroom is in Texas.

Excellent handling. Cabin is quite and very comfortable. Appreciate all the safety features. Lots of room both front and second row. Luxurious interior and sun/moon roof makes traveling enjoyable. I love my new Sante Fe.

I loved working with everyone at Wile Hyundia! Rob was my salesman and amazing to work with. Tania the sales manager sat with me and ran numbers until we found a car I loved that was in my budget. I signed my papers with Dan who was also great and even allowed me to push my first payment back 3 months:). Everyone I worked with was down to earth and friendly and most importantly honest. Before going to Wile I went to a Hyundai dealership closer to me and had a horrible experience with pushy and persistent salesmen that were not listening to what I wanted and we're trying to force me into purchasing a vehicle I was really not interested in. Wile is a small branch with honest people who truly want to make their customers happy and are not just interested in making a sale. I highly recommend wile to anyone looking for a car new or used! Ask for Rob; he was the best!

Great power with the turbo (a bit of turbo lag but for a 4 cyclinder you get V6 pep). The two-tone interior is beautiful (noting we opted for the Ultimate model, FWD only... in Hawaii so no need for AWD). The tech is incredible (heads up display, Android/Apple car play, 12 speaker sound system, nav system, AC vented seats, numerous USB ports, and particularly the elecontronic warning systems (standard by the way on all models) and 360 view camera (option). Ride is also smooth and handles well. Overall the car just feels very solid... and sounds solid when you close the doors. With the 100K warranty and at about $6K below most of the competition -- and $20K or more less than the luxury SUVs (many with less tech/features) this purchase was a no brainer. Also love the redesigned front end. This is our 2nd Hyundai, first was very reliable for 7 years but we traded in to upgrade to the Sante Fe. Very happy with our purchase.

My Vroom first contact was Shannon Humbles. He was very friendly sales and he answered all my questions straight forward that I had been convinced to purchase 2018 Jaguar XE on 10/1/2018. The car delivered on time. There was some cosmetic work need to be done. Safiya Armstrong at Vroom Customer Support was my contact person. She did excellent job in handling the matter in prompt, profession and friendly way. She followed up to the end in timely manner until the issue is solved.

Updated New styling for 2019. Looks great and lots of room for front and rear passengers. My vehicle is The Ultimate so it is fully loaded. It has all the bells and whistles including all around camera views and navigation. Beautiful vehicle

As always, OSH has their customers' best interests in mind. I was informed of the need for a fairly expensive (yet not vital) part, which I opted not to replace. OSH geri-rigged the existing part (a protective shield beneath the motor) so it would do in the mean time and not make noise, while NOT charging me for wither the labor or the time investigating the problem - COULDN'T BE HAPPIER!!!!

Rick & Forest remember each customer. Service is quick, comparatively inexpensive, everything is concise, and the free car wash in the bargain is just (more) frosting on the cake.

good family car . 3rd row has lots of leg room. Apple Car play is awesome and 360 car view very helpful for back up parking

The sales staff at Vroom were a pleasure to work with, we were from Maryland and hesitant to purchase an Audi A6 TDI without seeing it first. We also planned to trade an older car as well and Vroom took care of everything, we took pictures of our car and sent them in for the appraisal, the process took about 15 minutes but the offer was lower than what CarMax had offered a few months before, we took it back to CarMax and received the new offer. Vroom adjusted the initial offer without any problems. The final numbers and financing were agreed upon and Vroom sent the paperwork to be signed with highlighted areas to avoid any confusion. They included a self-addressed pre-paid over night envelope to make things easy. Shipping was flawless, Vroom sent multiple pictures as the Audi was being loaded and included the drivers contact information. We received a call about 24 hours prior to the scheduled delivery asking if we wanted to accept delivery on a Sunday instead of Monday, the early delivery was perfect for us and the driver kept us updated on his progress, we received multiple calls and even had a final call saying he was 5 minutes away. It was impressive to see a tractor trailer with cars pull up to the house, total time from arrival to leaving with our trade car was about 30 minutes. The driver unloaded the Audi and we did our walk around inspection and accepted the books, keys, etc. then did an inspection of the trade vehicle, handed over the keys and let him load it. Most impressive was the after sales support, Sirius needed Vroom to activate the trial subscription; I sent an email and had a response with minutes. We also asked for a status update on our plates, the temp tags were still good for a couple more weeks but we wanted to make sure the tags were on the way or let them know to extend the tags. The sales staff at Vroom called the house within an hour and said tags would arrive later that week. Overall, the most enjoyable experience we've had buying a vehicle, no hassles from the staff, delivery to your door on the weekend, and surprises after receiving the vehicle. We were skeptical at first, the process sounded too good to be true but was exactly as advertised actually better than advertised, we'll definitely use them again!

I purchased this car about a month ago and I have been LOVING it! The ride is super smooth and the technology inside the car makes me feel like I am living in the future. Highly recommend!

Ashley n stan. Exellent service car rite is the best car dealer I've been to.Very helpful they explained everything i asked.I love the car they put new tires roters n breaks tune up.clean place no gimicks excellent price n warranty .love my car will buy there again will recommend to everyone i know.no pressure to buy they let you take your time .they don't sell you a car they let you buy the car.excellent very happy.

I really like it. I have a Santa Fe that I really like that is why I wanted another one. I have had very good luck with the one I had.

Tony Colasacco made my visit and the recent purchase of 2017 Nissan Rogue a rewarding and enjoyable experience. He was very knowledgeable and thorough and consistently provided available selections until I found my pick. I truly appreciate his no-pressure sales approach. I will be buying again!

We liked our old Santa Fe and wanted to stick with the same updated model. Quite, nice riding and sturdy built. Love the blue color.