Used 2018 Hyundai Tucson for Sale in Ashland, VA

I was in the market for two vehicles. One for me and one for my daughter. I knew what I wanted for myself. I had very detailed requirements and Basic found me exactly what I wanted without the pressure of buying something that was not a perfect fit. They emphasized making sure that we selected the vehicle that I wanted and not to just settle on something. I valued that honest approach and it made me feel really comfortable right from the start without any of the pressures that come from buying a car. Basic Auto Sales was patient with gathering my specific requirements and matched them up to just the right vehicle for me which was a beautiful Nissan Murano. They even provided me a copy of the carfax report that showed the service history of the vehicle. I could see that the car was well maintained buy the prior owner and that it was never in an accident which was important to me. As for my second car for my daughter it had to be "cool" in my daughters eyes and in my book a good value for the dollar. We found a white Jeep Patriot that my daughter fell in love with right on the lot among their broad inventory and it fit my budget also. I am a big stickler on safety and I noticed that a couple of the tires were getting lower on tread so I asked them if they would put on new tires and through negotiation they included two new tires in the deal. Come to find out they have a full service mechanic shop as part of the dealership that I could use in the future for any repairs or oil changes. This made it very convenient having a one stop shop that knew what they were doing but also had the resources to meet my new tire request in a timely fashion. One of my expectations that I explained to my Sales Person Joe Duval was that I did not want to spend all day at the dealership once I was ready to purchase. I wanted to be in and out. Joe made sure that he planned in advance as much of the paperwork that was required to purchase the vehicle so that I was in and out in a reasonable amount of time come the day of purchase of my two cars. I appreciated his due diligence and being prepared not only with the Vehicles but also the car buying experience. Joe returned all of my text and calls on the spot when I had questions and if he did not know the answer he found the answers to my questions. I am not an easy person to sell to because I have been in sales all my life so when I come across a person that sells in a consultitive and professional manner I like to make sure other people know about it which is why I am even taking the time to write this review. I would recommend Basic Auto Sales to my friends and family after this experience. Well done Basic Auto Sales!

Car is amazingly comfortable and well made for the price point. We got the Value Trim. All in all, we got the car for almost 8,000 usd cheaper than a similarly equipped CRV after rebates. Cargo opening is a little on the small side but does not really bother us. Driving dynamics are not the best but not too boring either unless you like to drive really fast. Corners pretty well and also does not feel sluggish in the free way. Hands free lift gate is very convenient and in my opinion, the car has just enough safety features that you don’t become dependent on them. Coupled with amazing warranty, hard to find a better deal.

I reached out to Basic to get some information on a Ford Expedition. Joe, the Internet Sales Manager was quick to get back with me on the vehicles details.

I really like the Tucson, while it lacks some of the luxury features on my last 2 cars, I love what I got for the price and mileage.

After searching around for a Honda Odyssey, we ended up purchasing a vehicle from Basic Auto. They were very accommodating to help us make a decision. We love the van and the price fit in our budget. A week after the sale was made, I realized I had left my sunglasses there. The salesman didn't want me to have to make the 40 minute drive to pick them up, so he met me at 6:30am just so I wouldn't have to go out of my way. Completely unexpected, especially since the sale was complete. We will definitely be purchasing our next vehicle from them and recommending all our friends go here.

I've had my Tucson for almost a year and it's the best car I've ever owned! It's not too big but it is very roomy and is perfect for what I do. Gas mileage is pretty good and it doesn't cost much more than my old Elantra to fill up. I would recommend this car to everyone. Hyundai really is great!

*Low Pressure *knowledgeable of vehicle features/warranty *appropriate follow-up call asking if I had any questions *offered to take car home, did not do it but appreciate the offer *addressed issues i had regarding dings/minor scratches *finance app process straight forward & smooth

This car has met all my needs! Having a new family this was a perfect car for the price! Plenty of room for me and my family, lots of leg space since I’m a tall person, I would recommend this car to all who are starting a family.

I like the looks of the vehicle, comfortable, got the touring awd model dark grey. Alloy rims are very attractive, NO CD player, why??? Mpg is good getting around 34 with our commute. 55-60 mph Seats are very comfortable, vision is good, it is good value for the $

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

love the fully adjustable drivers seat and the back seat slight recline. Very comfy for long drives with family . The backup camera is great!

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

The car is good for a person over 6 feet. It handles well and has enough power on the hills nearby. I’m happy with the styling of the car

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

Great car no complaints. Drives very well and it gets excellent gas mileage. Dual clutch transmission took a bit to break in but shifts great now.

After visiting few dealerships, we decided to stop here. This was by far the utmost pleasant experience dealing with Pearson Hyundai. Mo Basri is our salesman, he did a fantastic job!! Thank you.

Dependable SUV. Ride is a little stiff but that’s not an issue. Handles well with some nice features. I bought this as a replacement for my 12 year old Tucson. This was a good choice from a reputable dealer. Price was right. I’d recommend this vehicle without reservation.

It was a pleasant experiance overall had a pressure free time getting through detting a hyundai accent 2013 60K plus miles on it in great condition, Mr DAVE was by far the best salesmen i ever worked with in my whole life time of going to dealerships, the only thing i disliked is they tried to play our youth to there advantage and give us only 1k for our trade in worth 3400 but overall i trust this dealership they dont sell junk, and they dont try to put outrages prices on vehicles overall. I recommend anyone within 100 miles to try this dealership.

Great smaller SUV for the money. Everything you need in a car without the extra cost in gas. AWD, dependable, comfortable, blue tooth, backup camera, stylish, lots of room, etc. Highly recommended!

This car is great for me . Love sitting up higher and easy to get in and out. Enjoying the smooth ride and easy to handle for parking and etc..

It has the perfect space in the back and comfortable for all Passengers and rally smooth in the road. Perfect for the family and friends.

This is a very nice SUV with leather and heated/cooled seats. It handles curves and turns well. All the extras are easy to access and add to the luxury feel. Seats have plenty of adjustment options and there’s lots of leg room. My only complaints are it’s need for better shock absorbers also the gas pedal when inching through traffic. It sputters and acts like it might die, giving a shudder as you try to inch forward.

This car meets all our needs including the extra aux jacks. Plenty of room for my grandbabies. Not to mention the great gas mileage. Best car ever

Was everything I wanted in a car. The styling and handling are what I expected. Has been very reliable from the first day I owned it

I had not bought a car in over 20 years so I am still learning about all the new technology that my 2018 Tucson has to offer. My favorite so far is the hands free WiFi hookup with my phone. My second favorite thing is how easy it is to drive and how comfortable I feel in it. Overall, the best decision I made was to purchase this used 2018 Tucson.😊

I’m quite partial to VW - I believe Volkswagen is more than a “brand” it’s a concept! You either get it or you don’t! I love going to Browns VW because I know I’m being serviced by the concept of VW! I always visit with my sales guy who’s sold me 2 cars now, and will ultimately sell me a 3rd - and I love my service guy, he’s always upfront and honest... I trust my dealership. I may have come to that conclusion naively - but that should show just how good they are at their jobs ;)

Love the vehicle's cargo room. Love the interior look and feel and enjoy all of the technology. Just wish there was a charge port in the back seat for passengers to use while traveling.

I was new to the area and needed a lightbulb changed. Jeff was the best. He helped me and was so professional and to courteous. Susan was great as well. I returned a week later to have my car inspected (2015 Passat) and Jeff again was the greatest. He even recommended Sushi King for lunch. Exceptional service once again. I'm glad I found Brown's Volkswagen. You all ROCK. If I need any other work done Brown's is it. Thanks again for a wonderful experience.

If your driver is over six feet tall and you want a great mpg car, this is it. Eugene is 6'4" and has room to spare. The ride is a bit bumpy, as much as you would expect for the size. Acceleration is slow. MPGs is wonderful.

As always, Jeff Cooper did an excellent job as my service adviser and Mike Lindenfeld (Technician who always works on my cars). However, why was the heat off inside the building in the drop off lane? It was 32 degrees!!!!!

This car met all what I need and wanted. It have enough space in the back. It drives smoothly. It is just a great car! I love it!

It was a great experience! Would recommend absolutely to others! Although I didn’t purchase my vehicle from this dealership, the prices were extremely fair and the people kind. I only didn’t buy the car from here because I was too far away and I didn’t get a chance to test drive the vehicle that I wanted.

Comfortable on long trips and driving locally. Great for the money. Would recommend this car to anyone I know, fun to drive and excellent mileage.