Used 2022 Hyundai TUCSON for sale near Arlington Heights, IL

My sales guy Andre was a pleasure to work with. He made the sale smooth and took care of business quickly and efficiently.

So far so good..recently bought a,2022 limited awd..I like the drive and tho the tech took awhile to figure it out it worlks..granted economy could be better and cup holders a bit larger but overall a good value after driven it 5k.

Jarvis was an absolute rockstar! He went into all the nitty-gritty details of the numbers, making the daunting task of buying a car a breeze. So happy with my purchase of my Denali 1500, and couldn’t have been as happy without Jarvis’s assistance!

Have been very happy with car in both performance and reliability. Only negative is the rear wiper. It does not clear the rear window enough.

Still shopping and may yet purchase from this dealer. They are an impressively large dealership. Yet, I felt welcomed and comfortable there.

What a Great car. Very surprised at the features as well as safety features. Ride is smooth. Can be very sporty if needed. Highly Recommend!!

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

As a second car, or for someone's first car purchase, or a gas saver, or a beater, this car is perfect. We had 4 cylinder sedans and suvs that were our main family vehicles before. But grew out of them and into larger 3 row suvs that consume a lot of gas. This feels like it's in between both. It's not quite a mid sized suv, yet it does not feel like a compact suv. Compared to previous models, the interior feels more spacious and has higher quality design and materials. Our trim has off white leather and it looks beautiful inside. It's rather comfortable, quiet, and fun to drive for the most part, except that passengers in the back seat sometimes complain about the ride quality. Amenities are great. The tech, safety features, comforts, it's all well thought out. Sometimes I don't like some of the beeps or lane assist features, but other times I can appreciate it. Overall seems reliable, though the little 4 cylinder sometimes seems to vibrate a little too hard, and the gears are normally tuned to be a little sluggish to save gas. It can be switched to sport mode (it has a cool animation on the screen when you switch driving modes), but then the engine just revs too high and the exhaust tends to drone a bit. Normal and "smart" mode don't seem to have that issue. For going shopping or driving back and fourth to work, it's a great car. I like the looks, and the stance, though it's a little low compared to other SUVs. We took it on a 3 hour road trip once and although it wasn't the worst, it wasn't the best, most comfortable experience either. Hence why it's our second family vehicle and not our main.

Amazing, a great sales team, they were diligent and respectful at all times. No pressure and really always a willingness to work with you and your goals.

Great customer service. Friendly, they even remember my name. Maybe that's why I bought 4 cars from Hyundai.

I 100% recommend purchasing from here!! The service was great, staff does a great job making sure your comfortable with what your buying and are willing to work with you. I recommend asking for Stephanie ;)

Paul Shamoun at Honda Service is highly recommended! He is such an expert and has excellent customer service skills.

I was struggling with paying my vehicle payments too high. Money Carlos together with Mario really helped me get through this. Getting me a great deal

Know how to work with customers always giving deals on service. In service department. A one.

Jose is the best i have bought multiple cars from him in the past years. when you get here make sure you ask for him.

Excellent service experience. Diana is great to work with. She had helpful recommendations. Courteous and friendly. Work was done well and finished on time.

I recently purchased my Audi with Dexter Gordon. From start to finish, Dexter was wonderful to interact with. He was helpful, professional and knowledgeable. If you want to interact with a non-pushy sales person who actually cares about choosing the right car for your lifestyle and budget, Dexter is your guy. He was also incredibly patient with me as I was quite undecided. But he gave me my space and time to decide as I am the type of person that needs to internalize options before pulling the trigger. To my surprise, he did not push me to purchase same day which I appreciated as I don't like to be pressured; purchasing a car is a huge decision. He was also transparent in his interactions with me. Thank you, Dexter for your patience and guidance throughout the entire process. I will definitely recommend you to friends and family since my experience was so pleasant.

Went in for a software update, no appointment. Had issues on infotainment system. Service was excellent, out in 1.5 hrs., with a wash to boot.

Ovdio gracias si muy bien 100 percent awesome job 3 car there 5 m0re ovi

I had an excellent experience at this dealership?the staff was knowledgeable, friendly, and honest, making the car-buying process smooth and stress-free. Highly recommend for great deals and top-notch customer service!

Susette Sanford was so personable. She helped me find the perfect vehicle for me. The vehicle I came in to see, she was able to tell that I would have settled. She worked with me on numbers to get me to where I needed to be. Everyone was very friendly.

I recently purchased a Bronco Sport from Nick at Roesch Ford. He is very professional and knowledgeable about the vehicle, trim packages and options available, as well as electronic features of the car. Nick and Dave were able to meet my budget on the model I wanted, and offered a fair price on my trade in. Overall a great, no pressure dealership, and the smoothest car purchase process I've had.

Fox Valley Volkswagen absolutely exceeded my expectations at every point in the purchase of my new to me Passat SEL. Adrian was my sales representative. He was knowledgeable, professional, prompt in responding and friendly. Specifically, he managed expectations and answered my questions directly. Nik is the sales manager, and was fantastic to deal with as we got the purchase rolling. Having been in the business, I understand how the sales manager is at the nexus of everything going on. Not once, despite being busy, did Nik make me feel rushed. Again, prompt and direct in getting things done right. John, the finance manager took over, processing my paperwork and made it seamless and easy. When I needed a temporary tag, he immediately saw to it. My car was delivered, and everything was done to perfection. If you want a dealer who pays attention, who is prompt, professional and never high pressure, and who gets the deal and the job done right - look no further. This team is truly at the top of the business. Five stars - strongly recommended across the board.

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.