I see your sales team once but your service team often. I know that when Hector your tech is working on my car I have no problem . (Hector has been servicing my Hyundai cars for 25 years) Ryan and the rest of your service writers are very knowledgeable.
I was thoroughly satisfied with the way that the Autobarn Countryside Service & Parts Team worked together to ensure my 2009 Passat was ready for Winter. Swap of the Winter Wheels & Tires was seamless as always thanks to Brien Akers inventory management skills. The oil change was routine amd Bob advised me that I had a couple of minor issues that needed attention to which I had him take care of one on this visit and will most likely attack the second on the next visit. Drop off and pickup were smooth and this time I even grabbed a snack from their Customer area before browsing the showroom. Joe
Service was great, all work performed as indicated. New dealership was clean, service personnel was attentive and courteous, yet down to earth. My only complaint would be the lack of parking available. All spots were filled up front. Other than that, I will be back!
I highly commend your salesperson, Ed Tate. He was very helpful and courteous taking the time to answer any questions we had. Ed has an outstanding work ethic and is truly an asset to your fine dealership. Thank you, Ed, for a job well done!
Fernando was AMAZING, you can tell he truely loves his job and loves the customers. He took his TIME to help me choose a car I wanted and wasn’t too pushy. I drove over an hour to come here and would definitely come back!
Great people - loved working with Lana Ignacio.
Wish the car buying experience (regardless of where you purchase a car) could be a WHOLE lot easier and shorter - it's not, so it was really great that we were working with Lana and team. Made the time we spent at the dealership a lot nicer.
If you're looking to buy a car, I would recommend starting at Patrick Cars - and ask for Lana!
I had a fantastic experience at Bob Rohrman Ford. The short story is that the salesman Chris and the finance manager John took incredible care of me. They worked really hard and bailed me out of a bad situation and deal on my old car and worked magic to get me into my brand new Focus RS. I would highly recommend working with Chris in sales and the finance manager, John. If you're curious about my whole situation, please read below because they truly bailed me out.
I came into Bob Rohrman with low expectations. I was paying 20% interest through a lender called Santander and was a little underwater on my current car... And I only had a few grand to put down. Chris was straight with me from the beginning. And he never tried to push me into a car I didn't want because it had a high rebate to offset my negative equity. He did everything he could to get me into the car I actually wanted unlike every other dealer I went to. Then John worked some magic and got me a fantastic deal that was win win for everyone. They really helped me out of a bad situation. I would recommend the two of them to everybody.
So, if you're looking for a new ride and want to work with a sales and finance team that will be straight with you upfront, not push you into something you don't want, and will work to get you a deal that works for everyone, 100% go see Chris in sales. John will be the one helping you put a deal together that works. I can't express enough how thankful I am for both of them and how happy I was driving out of there. I did have to say a bittersweet goodbye to my loving Golf R (which was bittersweet) but I'm happy to say I have a fantastic new car I'm happy with and a great deal on top of it. Please, ask for Chris. You won't regret it.
My sales guys "Ben" is friendly and knowing what you looking for, if it not on property he will search for the one you choose and will working on the best prices. Also will walk you though the features on my car, showing what it can do. And follow up how you doing after the purchase. Whenever I have questions Ben trying to help out either by phone or stop by the dealer.
Lauren Gall, our sales person, was very personable and easy to talk to. She knew the 2018 Santa Fe inside and out and she understood what we needed in order to be able to afford the car. She made the process very smooth and enjoyable!
Ive bought 3 New Cars I keep coming back because they are like family they all help out when i dont understand something and i got the best deal there the car is great
the service dept. is outstanding and our sales lady Lauren is outstanding ,careing just a great person and Guy he will do what every he cane to help you D'Arcy Hyundai just plain GREAT
by Dana Stevens-Sylvia Stevens from university park
May 2, 2018
The service department was excellent. My 2017 Nissan Altima was serviced in a timely and very friendly manner. I love it. will never take my car anywhere else.
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