My shopping experience was outstanding. Everyone is extremely friendly and Neal is an outstanding sales person. Dealership is very clean and everyone is willing to go out of their way to give you an experience to remember.
An Outstanding Car
by Bill G from Marsing Id
October 31, 2018
Both my wife and I thoroughly enjoy driving this car. We have taken several trips and have had no problems. Very comfortable and I think fun to drive.
Went to Ciocca knowing we wanted a new Forester. Milton Obando saw that we got the Forester we wanted at the price we wanted to pay. They did not have the car in the color we wanted on the lot, but he reserved one from their incoming inventory. When it did come in he even sent me pictures. He also gave us a tour of the facility so we'd be familiar with the service dept, etc. Also thanks to Drew in the financial department as he customized an extended coverage package for us and Gigi who did the 2 week post purchase review. I would definitely recommend Ciocca and Milton.
If your reach over 100000 motor goes out
by azulblue from Lockhart, TX
January 13, 2019
This car was meeting my needs but just went over 100000 miles and it is in shop with Motor issues beware. I only had it 3 and half years and still paying on it and now I don't even have a car to drive.
I was very please with the entire process and working with Bryan. I originally first saw the car online and contacted them through email. Our first few conversation where completely through text and what actually taken seriously unlike most places. They worked with me through photos due to me living almost 2 hours away from the dealer we came to terms before me even leaving my house. I highly recommend both the dealership and Bryan as a sales rep. Great place to buy
I would like to buy this car for next one.
by Wonsang Yu from Sayreville nj
August 25, 2018
This car has everything what I need. I would like to introduce to friends and members of our family. And I will see them big smile after my suggested for sure.
Everyone that my husband and I encountered at this dealership was friendly and helpful. We are very happy with our 2017 CPO Kia Optima purchase! We dealt directly with Carl Madonna and Johnny Taylor, both of whom were very knowledgeable and patient in answering all our questions. They are a pleasure to deal with, and we look forward to our future business relationship with this company.
This car is a death trap
by TW from London
December 12, 2018
I lease the car from Lex, I’ve had it for 2 years now and I’ve had nothing but problems with this vehicle, the car has had 3 gear boxes and still doesn’t work properly, today it got stuck in second as I entered a motorway. I’ve also been locked in the car with my family and I was locked out of the car with my 2 year old daughter stuck inside.
Hyundai have completely dismissed me.
I’m terrified that the car will catch fire and my family will be stuck inside the car.
We had the best experience buying our new 2018 Honda CRV. Working with our salesman Larry Bowman and Leo Zingales was great. The whole process couldn’t have been easier. Thanks for all your patience with us – we are super happy with our vehicle.
DO NOT BUY HYUNDI
by EdwardS from Seattle, WA
December 8, 2018
Type "Hyundai Tucson problems" or "Hyundai LAWSUITS" into Google. A history of poor quality and complaints. Do not buy. No accountability or respect for customers.
From Anthony meeting us at the door to Josh and the finance specialiat (sorry can’t find your name) working with us to find the best car. The experience was painless and smooth. Don’t let the facility fool you. Everyone inside is pleasant and cheerful. Never felt pressured.
Best all around SUV I have owned
by Icthelt from Columbia, MD
January 5, 2019
This SUV never stops impressing me with the way it handles the weather & terrain that I drive it in & on . I have the Limited so it does a LOT of things others don’t . The headlights moving around the turns & up & down the hills helps me see much better then regular lights have on other cars . I’m handycaped so the comfort of the vehicle has surpassed my expectations. I Love this Tucson more everyday.
Our salesman did such a great job and was very professional. Took his time to make sure everything was understood and we got the car we wanted. Very easy transition. Will go back for sure.
Great SUV for the price
by Caleb from Dayton, OH
October 15, 2018
My wife and I were looking to expand to a bigger vehicle. The Tucson was an easy choice. It’s a great looking design, plenty of seating, plenty of trunk space, and awesome on gas mileage. Couldn’t be happier with our purchase. The only thing that was a downer is the Hyundai 100k mile warranty is non-applicable to the second owner.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I love my Tucson!
by louisejc from Spring Hill, FL
January 12, 2019
I love the convenience features in this vehicle, and I'm still discovering new ones. The ride is good, and I feel safer in this vehicle than I did in my previous one. The styling is fantastic; I just love the look, and I'm always checking out other brands, but they can't compare. I never thought I'd buy a white vehicle, but when I saw this white Tucson, I was blown away - it looked to me like a sharp tuxedo, only white with black trim. Sharper than sharp!
My husband and I bought a used Toyota Venza One of the salesman, Joziah, was wonderful! We were so happy with our experience and the professionalism of the business. We will recommend Twin Pines to others.
by Tucson Fan from Wisconsin
January 2, 2019
We were surprised by how good the ride was in our 2018 Hyundai Tucson! It handles well and has more than ample storage! We especially like the exterior styling! Dollar for dollar, this is an unbelievabley great value! Go for it!
Talk to Josh Brady great guy made the process straight forward and transparent. I left the dealership with a newer used car and a week later and couldn't be happier with it.
2 engine replacements in less than year and a half
by Shatfacekila from Spokane valley, wa
January 7, 2019
This vehicle is a piece of junk do not buy. 2 engine replacements bad hoses and possibly the tranny going already. Only good thing is the free towing for 100k so you can drop this junker off at the nearest Hyundai for repairs.
At Ebersole Hyundai they were truly great. Shout out to Dan and Mike (salesmen). Both were truly fantastic and patient. They made a first time new car buyer feel right at home. I would recommend them to family and friends.
My first Hyundai and won’t be my last
by Kathy H from Shawnee, KS
January 11, 2019
This car has met my expectations 100%. In addition the dealership has been fantastic during the purchase and subsequent routine service visits. As a long time Ford owner I’ve discovered I can get everything I had in my previous cars, plus. My next car will be another Hyundai, and my dealership will be Shawnee Mission Hyundai.
I bought a car in July from Bill, didn???t have the best credit, ended up leaving in a nice 2016 Elantra. A week ago I totaled that car so I knew 100% that I was going back to Bill! Today I am leaving in a beautiful 2016 Buick Verano! I couldn???t be happier with the experience and the car! Thanks again bill!! 10/10 recommendation
Most reliable car I have ever owned.
by The man from Iron County from Cedar City Ut
December 11, 2018
This car is comfortable to drive and it is good on gas mileage. I bought this car new and it still is fun to drive.
Most pleasant experience with the staff and management when shopping for a pre-owned vehicle, specifically with the sales consultant Mike Renninger (who was superbly patient , understanding, and helpful), internet coordinator Heather Allen, and manager Kassia McFadden.
by Dawn Bradley from Forrest,IL
January 4, 2019
We had been looking for an SUV that we could just slide in and out without much effort. We have had multiple joint replacements and it's not easy getting in and out of something low or high. This Tuscon is great for us! My husband researched a lot of SUV's on the market. Price, headroom, looks, safety, and the excellence ratings for the dealership are what sold us.
Very friendly staff, worked with Miguel, attentive and accommodating. Nice variety of cars, willing to let you test drive as many as you like. No pressure to buy. Only downside paperwork took long time, come prepared with all necessary info.
This is second Tucson we’ve owned, very pleased
by StevenK from Overland Park, KS
January 4, 2019
This car has made us very pleased, it’s our 4th Hyundai. It’s responsive handling, safety features, style, price and comfort have sold us once again. Standard features make my wife very happy.
I came to the dealership looking for a new company truck. With a few options my initial message didn???t materialize into anything. They took the time to search and bring to the table, what I I can only explain as being the ideal vehicle. Being a company purchases that had some minor requirements were handled seamlessly. I want to also thank Harley Davidson, the used car sales manager, for making this deal go so easy. Koch 33 is a class act! I highly recommend !
by Margaret from Lady lake, fl
October 19, 2018
This car is exactly what I was looking for, its practically brand new, it has all the space I need, it has the back up cam and sensors that I really do need,
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