Used Hyundai Tucson for Sale in Syracuse, NY

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

I am giving an excellent rating for the service at this Nissan dealership only. I am very unhappy with what happened to my vehicle. I bought this car brand new from this dealership less than two years ago. I've done all my maintenance, oil changes and tire rotation, etc and should have had no problems with this vehicle. However, they had to replace the IPDM E/R which should never have happened. I believe this was a manufacturers defect and this should be covered by Nissan. The part was $482 and labor $299. And it says this part is only warranted for 90 days or 4000 miles. All of this is completely unexceptable and ridiculous. I use to have complete trust in buying a Nissian; however, I would never buy a Nissian again or from this establishment, nor would I recommend it to anyone. My husband purchases brand new vehicles every two years for his business and it is highly unlikely that he would buy a Nissian again. He's had two in the past 6 years and then decided on a Jeep. Those are built to last, so I'm sure he will be purchasing those in the future. Not a good move on Nissan's part for sure.

We bought a Chevy truck as we needed the 4x4 for Syracuse winters. Best Buy was very convenient and helpful with the vehicle purchase. They made everything simple, fast and easy. I would highly recommend them for a vehicle purchase. The owner & staff takes pride of helping their customers and making every sale satisfactory

Dependable SUV. Ride is a little stiff but that’s not an issue. Handles well with some nice features. I bought this as a replacement for my 12 year old Tucson. This was a good choice from a reputable dealer. Price was right. I’d recommend this vehicle without reservation.

This was the BEST car buying experience I've ever had, made possible in the most part by my salesman Chris. He was so kind and so helpful. He made me feel comfortable the moment I went in. He helped me to decide what I needed and wanted most and went that extra mile to deliver. I would highly recommend Crest Acura to others as THE place to buy a car from. Phil ip and Paul were also extremely friendly and helpful. Thank you to everyone that helped me. My new Acura is also a great car 😊

love the fully adjustable drivers seat and the back seat slight recline. Very comfy for long drives with family . The backup camera is great!

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

The car is good for a person over 6 feet. It handles well and has enough power on the hills nearby. I’m happy with the styling of the car

They promised the best prices and friendly non-commissioned sales staff and they delivered. I don't typically buy from a dealer but with this experience I will from now on. I found the prices on their web site to be better than what I could find with private sellers and the warranties are a bonus! My Salesman "Ryan" was the best part of the experience: very patient, knowledgeable and professional and helped me to find exactly what I wanted at a price that frankly was a surprise. The experience working with Ryan was not at all like my past experiences at dealers where you get a lot of fluff and run around and waste my time- He listened and did a great job and I appreciated it and will recommend him highly to others.

Great car no complaints. Drives very well and it gets excellent gas mileage. Dual clutch transmission took a bit to break in but shifts great now.

So happy to share our compliments regarding your Chevrolet/GMC service department. We have had two different vehicles in this year and in both cases have worked with "Sean" to arrange and coordinate the work. Earlier this year our vintage Corvette was experiencing a no run situation. The vehicle had been sold to an out of state buyer who was scheduled to pick up the car in 5 days. Working with Sean, we were able to coordinate the Tow truck delivery, indoor storage and timely repair. Knowing that time was critical to me and Sean kept us updated on the progress so that we could confirm the sale of the vehicle. Later this year we had a warranty issue (Clutch Fan) with our GMC Denali and again we spoke with Sean to schedule the vehicle, during the drop off and pickup. Yesterday we brought the Denali for recall(s) work and were happy to be again greeted by Sean. He actually remembered our last visit, including the nature of the previous warranty work. He inquired if everything was still working fine and told us he wanted to make sure we were happy with the service. In all of the above cases Sean has called us to discuss the repairs and timeline required to complete them. Most importantly to us, during each of our visits, Sean has called us to the tell us as soon as the vehicle was done. I cannot explain how important that is. There is NOTHING more frustrating than being required to call a dealership repeatedly to learn when vehicle is ready. (once I was even told "You should have called earlier... that was ready first thing this morning"! In short, when experiencing a problem with your car, the service writer you talk with IS the dealership. If he or she treats you like you are an aggravation it doesn't matter if the dealership is a Taj Mahal, or the biggest, or the cheapest, your not going back. To your credit you have people like Sean on your staff. He makes a very large dealership feel very small town. I don't know what you pay him...but it's not enough! Please feel free to share my comments

It has the perfect space in the back and comfortable for all Passengers and rally smooth in the road. Perfect for the family and friends.

Over the years we have bought many new cars, and owning a small business we always look for the best deal in price and service. We had our truck in for routine service when one salesman (Ryan Weber) approached me and said I see you were looking at the used cars is there anything I can help you with, I told him to see my wife the boss and talk to her. After paying my bill for service I came out to see him holding our dog. The story from there is he provided us with exceptional information, no pressure and was followed up by an extraordinary experience for us buying a car. If anyone in the market for a car new or used you must see these people. I do not usually write reviews, but this was the most enjoyable experience buying a car I have ever had!!!! You must see these people. Tim and Donna Fadden

This is a very nice SUV with leather and heated/cooled seats. It handles curves and turns well. All the extras are easy to access and add to the luxury feel. Seats have plenty of adjustment options and there’s lots of leg room. My only complaints are it’s need for better shock absorbers also the gas pedal when inching through traffic. It sputters and acts like it might die, giving a shudder as you try to inch forward.

The team at Burdick GMC handles our auto issues with care, kindness, efficiency and thoroughness. This visit was no different. The battery in my 2010 Yukon had hit the end of its life. With no appointment, the truck arrived, the new battery was put in, the crew gave the truck a look-see for other possible issues, and the appt was complete. My grown son (who was home for the holidays) was able to drive away within less than hour of arrival at the dealer. Thanks as always to Burdick!

Very nice suv low mileage with a good price like new inside seems to be a nice ride with all the bells and whistles I am not hard to please

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

Awesome to work with and worked hard to get me approved when no one else could!! Thank you!!

My daughter loved it! Brought tears to her eyes. Everything is better on this than the junk car she was driving. Nav, CD, Bluetooth, good tires, sturdy steering, good gas mileage, backup camera, even the speakers work! 😁. That's important to a music major. There's room to tote her Bass to the Jazz Lab. She is a very happy camper! Seriously, though, a "Walking Dead Special Edition" vehicle?

Great suv. Great on gas. Runs and drives great. Economical to own and operate. Great truck for the money. Must see to believe. Great car

Loved everything about this place. Kevin was great and answered all my questions. I will be going back to look for a used car. All the cars are very clean and in nice shape.

Truck is great roomy inside...love the sunroof. Navigation system also backup camera. Not great on gas...I had a Honda Accord which was smaller. I have to get used to that(gas price)