I worked with both Joe and Leland when trying to buy my first car, and they were both very helpful and friendly! They made the process very easy, and made sure I was comfortable with everything before leaving the dealership! I would definitely recommend both of them for anyone buying a car!
Slavic was a very friendly face to see when I came in. He was very informative and took his time to walked me through the details of the car. He noticed that I was cold and offered me coffee which was very mindful. His personality is simply magnetic! Last but not least, the restroom were clean which was a great plus.
I brought my car to the dealership after having some troubles with the car starting. I scheduled an appointment online with no problems and within 2 days of the problem. I was very nervous to bring the car in as I???ve never had a car under warranty. Jamie greeted me with with a smile and a very reassuring tone as I???m sure he could tell I was nervous. I was sent to lounge and only waited about 1.5 hours. Jamie came in and told me exactly what was done, what he would recommend gets done soon, along with estimates. My car was washed, vacuumed and heated up once I got back into it. While being reassured everything was covered by warranty, Jamie informed me there was a small problem with their system and that he couldn???t print anything at the moment. Jamie was quick to send me the printed documents to my email as well as sending it to my address. It is safe to say that I am very satisfied with my trip and I feel like I will forever be a Hyundai driver. Give Jamie a raise, he deserves it!
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Carmax was a great place to purchase a vehicle. Friendly no pressure atmosphere!
The people in the business office, especially Alex, were very helpful and pleasant. Ryan, my sales guy was awesome as well.
Shea was really helpful to not just myself, but a friend of mine as well. I came to the dealership wanting to know what I needed to trade my car for a new one and he made me felt like my opinion matters and was very engaging and knowledgeable.
by Gregory "MAC" McAllister from White Bear Lake, MN
December 5, 2018
First time ever buying a BRAND new car and Gregory "Mac"McAllister knew exactly what I want and needed! I brought a used car from here a few years back...and ended up working with my old sales men, James...who know handled my financing!!!
It was just an awesome and EASY experience!!!!
My first new car service trip, ever. Very professional and cautiously expedient. Like a controlled, chaos. I was left impressed how everybody worked together. The facilities are nice. I can't come with any bit of a negative comment. They even washed my car....
I brought my Outback in for a couple things and I was thrilled with the service. Remote starter fobs were fixed, cabin filter replaced and mouldings around the wheel wells are on order. The last item is promised under warranty even though my car is 36,000 miles and 14 months PAST the warranty period! Wow! Not only that I received an email with a link to a video showing the mechanic measuring tire tread depth and pointing out things under the car, like tie rods, that are in good shape. He gave the underside a clean bill of health.
We worked with Colton Smith and Kevin Honeycutt to drive away in our new (to us) Ford Flex. The experience was wonderful and they took care of us. We drove from Indiana because this was the only location with our desired vehicle in our desired color and much more!
We called before going in to test drive a car and the person who helped us was Kent, when we test drove the car he showed us some other options and we absolutely fell in love with a car that he showed us! He was extremely helpful and went above and beyond to ensure we got a good deal, by far the best salesman I’ve ever had the pleasure to meet. Thanks again for the great customer service and beautiful car!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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