Search was finally over
November 5, 2018
When it comes to purchasing anything large or small, I rely on reviews from others of the product or service in question, research and facts. I have been "researching" the perfect truck for me for over a year. I was searching for a used Ford F150 Lariat. I knew what I wanted for interior and exterior features as well as the budget amount to purchase the truck. Because of my research, I knew exactly what I was to pay for the make, model and year and condition of the truck. I finally ended up finding Auto Mart right next door in Derry where I saw a 2005 Ford F150 FX4 that had all the features I was looking for. I researched the dealership and finally stalked the parking lot. I came back and spoke with Don. Don was great to work with. He sent me on my way for a test drive. After the test drive and thorough inspection of the truck, I was ready to make a deal. Don was not in any way pushy or manipulative but rather fair and willing to negotiate. Don and I finally agreed on a price that was slightly above my set budget and slightly below the asking price. Lets say, we found a common ground and shook hands. I was thrilled. I found the truck I was searching for and paid what I had anticipated to pay for it. It had a spotless CarFax report, one past owner and all service records. After coming back the following day to finalize the paperwork and have the truck serviced and detailed for delivery, I drove away a new happy truck owner. But, not before Pete walked me through every feature of the truck inside and out. He was extremely knowledgeable, patient and and personable. I would honestly recommend Auto Mart to any of my friends or acquaintances who may be shopping for a quality used car or truck at an affordable price. I am grateful to have finally ended up at Auto Mart after a year of truck shopping for I feel I got the best truck for me. I am confident that should any issues arise, they will stand behind the vehicle as they provide excellent customer service. However, I don't anticipate anything major as like I said, this truck was in great condition inside and out. Finally, this leads me to my most recent dealing with Auto Mart. The rear glass slider was inoperable as I noticed when inspecting the truck. At the time of purchase, I expressed that I would like to have this fixed prior to finalizing the sale. They agreed, had me bring the truck back 3 days later (they had to wait for the part to arrive) and had it installed. My phone conversations were with Chris, who was also the service technician who did the install. Chris was a pleasure to work with and provided excellent customer service. He promised when the repair would be done and was spot on. I would not hesitate for a second to have my truck serviced by Chris if ever needed. I am confident he knows his stuff and will always do a top notch job! Thank you to everyone at Auto Mart for turning a naturally intimidating car buying experience into a positive experience for me. I am happy with my "new" used truck and plan to have it for many years to come. When I am ready for a "new" used truck, I assure you...I will be back!