The first time in went to website I was immediately greeted. The loan application was simple and fast. The customer service team were friendly. Michael Galer was one of the friendliest sales people I've ever encountered. I would recommend these folks to anyone I know.
I bought my first car 4 years ago from Lisa this was my first car I ever bought on my own and she did not pressure me i told her what i needed she gave me my options 4 years later still own that car with no regrets. She makes the process so simple and straight forward. I recently went back after my son had a few horrific experiences at a few other dealerships. The car her wanted he got and also got a lesson on what a honest salesperson/dealership should be and Lisa and Heath made it happen in a few hours he drove off the lot with his car and a payment he can afford. This is a dealership that will not take advantage of the naive or 1 st buyers and i felt comfortable letting my son go on his own and not get scammed and ripped off and i cant say that about ANY other dealerships in southern NH. I will be going back soon to upgrade because i know ill be treated like family . LISA and Heath Thank you soooo Much.
I had been to a couple dealerships prior to here to test drive different SUV???s to see what I wanted which also meant I had to deal with many different salesman at each place. Gary was friendly and honest (which is what won me over). The other dealerships tried to take advantage of me with their sales pitch games and creative gimmicks to make you feel that I can???t get that deal anywhere else so you buy from them but I am huge on costumer service and that???s what sealed the deal to buy from Gary! He did an awesome job getting us a great deal. We will definitely be back as well as recommend him to anyone looking for a vehicle. Thanks again Gary!!! I love my new ride!
I looked at the Kia Cadenza and the car was comfortable and stylish. However, I did not purchase the car because of limited selection and the dealer would not be able to trade with others,condidered looking elsewhere but ended up with another option. I would highly recommend David McCarthy if you visit this dealership. He is honest, ethical, and great to work with!!
Friendly, professional service that started with Barry when I dropped the car off and continued with Kelli, the service consultant, who kept me updated on progress. This dealership really goes the extra mile to make the task of having your car serviced a pleasant one.
I visited this used auto dealership a little apprehensively - had recently gone to a dealership specializing in used inventory and my experience was not much to write about. From the time I met with general manager Justin DesPres to the end of my visit I could not have been more impressed! Although I did not leave having made a purchase, its my intention to do so in the next 7 days (had to firm up some details before purchase). Justin is clearly prepared to do business - he was much more motivated and knowledgeable than the previous place I visited.
Service was awesome !
Great customer service !
Returned my call immediately any time i had a question
Thank You !Would always recommend them to anyone ...there waiting room and service area are clean and you dont have to sit in a old runned down stinky chair while waiting for your vehicle to be done like some shops that are just money hungry filty places.
I bought a used Jeep with Bob Curran. Honest, cut to the chase, what is right for you customer service. Best experience I've ever had purchasing a vehicle. Bob was outstanding!! I'd highly recommend him.
I was looking for a Subaru Forester to replace my 10 year old vehicle and chose Autofair for the close proximity to where I live. I was greeted by Serg Orlov when I arrived and he asked what he could help me with. I told him I wanted a new Forester and that I had researched the car models and options and knew what I wanted. I told him I wanted to drive one first and go to my home to ensure it fit in my garage which he happily obliged. Once we returned we went over all the packages of options and he searched for what I wanted. I wanted a blue one and that was nonnegotiable. I knew that meant I may have to alter my options to suit their inventory and I was fine with that because a few items I had not decided on. We found a few and I chose the one that best suited my needs. I was able to get the car I wanted in the color I wanted and got it for a price I felt comfortable with. Serg was very nice to work with. He answered my questions and worked with me to find me the car I wanted. I would recommend the dealership and Serg. I was happy to not have to go around to other dealerships to find what I wanted. Everyone we worked with there was helpful and they seemed like a family that worked well together. I look forward to dealing with them for my service needs. After being a 5 time Saturn owner I was not looking forward to having to negotiate to get what I wanted (at Saturn everyone paid the same price for the same car and options so buying was easy and less stressful). Serg made it a wonderful buying experience.
We purchased a 2017 from Salem Ford and it was the most stressless auto purchasing we have ever done.
Mike King was very knowledgable about the truck and answered all of our questions. Showed us all of the functions of the trucks vast electronics.
The financing was flawless and painless as well. Great finance manager even took the time to talk to our insurance company to get us insured because we forgot to do that.
We have nothing but praise for this team.
Keep up the great work.
Thanks again Mike King, you are great.
Wonderful salesperson, Dan, made buying our used car a stress free experience. He was pleasant, friendly, and knew his business inside and out. The communication was excellent and we felt secure and confident throughout the entire procedure. He was informative, but not pushy. We will definitely head back there for our next car!
The purchase was very easy no haggling over price. Very smooth transaction. My salesman mike Saltman was very nice and very knowledgeable about the car I purchased. There was no pressure from him and got me the deal I was looking for
Was in the market for a used truck, but had no clue what I wanted, until I spoke with Ross..he intently listened to my needs and wants, and suggested a truck that has become our favorite vehicle of all time..What a pleasure to do business with someone who understands the importance of good customer service...The whole transaction was painless for me, because Ross anticipated all the steps that needed to be completed and did most of them for me...all i needed to do was show up with a check... I live in New York, and was initially leery of buying a car out of state, but this is my kind of shopping...Highly recommend this dealership and especially Ross Jefferson, who goes the extra mile to make sure his customers are satisfied...
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