Used 2020 INFINITI Q50 for Sale in Niles, IL

My wife and I came into the Infiniti dealership in Tampa just 15 minutes before closing. Kevin met us at the door and stayed with us until we closed the deal. I have been purchasing/leasing car for over 30 years. The experience with Kevin was, by far, the best experience I have ever had. To put it in perspective, car purchasing is one of my very least favorite things to do. I have had absolutely horrible experiences over the years, with dishonest, lying and manipulative salesman that have zero integrity. Unfortunately car salesmen, in general, have earned their less than satisfactory reputations. Kevin is an extreme exception. He walked us to several QX80???s. We could not devide between two colors, but definitely wanted the 22??? wheels. Kevin offered to find a vehicle with those wheels, in one of the colors we liked. He had 10+ vehicles in the lot, yet did not try to push us into any of them. He found for us exactly what we wanted. Kevin had a very in depth knowledge of the QX80. He has obviously spent many hours learning and understanding the details of this highly technical vehicle. I felt like I was learning from an expert trainer, not a car sales man. And we had not yet made a deal. Not once during the deal, did we feel even the slightest amount of pressure or manipulation attempts, (which is very common in my experience). Although we did not fully agree on the price of the QX80, nor the value of my trade, the negotiation was comfortable and fair. We both moved enough to make a reasonable deal. Once we made the deal, Kevin got our new vehicle ready for us while George handled the paperwork. George is a young and very knowledgeable professional. He was friendly and easy to talk too. All the paperwork was ready to sign and in order so that the process would go quickly. It took about 20 minutes. Which is exceptional. By the time we finished signing, Kevin had our car detailed and ready to go. This is at 10:30 pm. They closed at 8:00, yet still had personnel on site to prep our new car. I did not expect this at all. We saw the manager twice, just briefly. I do not remember his name, which is not a bad thing. It is because Kevin and George handled their business. so there was little need for a managers involvement with us. I will say that the manager was welcoming, genuine and made us feel comfortable. When we got in our new car, we were ready to drive off. Kevin got in the car and spent another 20+ minutes going over the details of the InTouch process. He connect both my wife???s and my phones. We now have a very good, general understanding of how to use most features in the highly technical vehicle. Kevin welcomed is to the Infiniti family. This could be a very cliche comment. However, he meant it. He offered to review anything we needed at any time. Kevin is a first class, car sales professional. He genuinely cares about his customers and wants them to be happy. Infiniti of Tampa should be very proud to employ people like Kevin and George. We will definitely come back to Tampa Infiniti and we???ll share our experience with friends and family. My hope is that Kevin and George both receive some sort of significant recognition as a result of this review. I have always been a very bitter customer when it comes to vehicle purchases, due to so many years of repeated bad expedited. So this feed back does not come easy. In this case, it was absolutely earned. Thank you Kevin and George.

I was referred to Ron Carter Hyundai by a lead gen site and in a matter of minutes I talked to two people from the dealership. Paul, became my main contact and from the first moment we talked he was super friendly and helpful, quickly answering all my questions. At this point I was 90% sure of the vehicle I wanted to purchase, but hadn't made a decision as to where. During my research I visited a few Hyundai dealerships and all treated me just Ok but really sale-sy and that just ruined the experience for me. Paul quickly understood what I was looking for and the reasons why, and made me feel comfortable about my choice while expertly guiding me through the best choice for me. I started with a used 2016 Hyundai Tucson in mind, headed over to the dealership thinking I would see a New 2016 Hyundai Tucson and ended up purchasing a New 2017 Hyundai Tucson. A natural decision after careful thought and help from Paul. I basically interacted with 3 people at the dealership, Paul (Internet Sales), his Manager (don't know his name) and Roddger (Finance Manager)... all three where great, friendly, knowledgeable, helpful and very understanding of my needs and wants. In the next few months my boyfriend will be looking to buy a car, and we know we will first ask Paul for help! :)

I have always hated the whole car shopping experience. I only purchase used cars out of personal preference and had looked for a good while at different car lots and dealerships and always felt as if the salesmen viewed me as unintelligent or were just extremely pushy. I found the car I purchased through Inifinity Austin through a website and went to look and testdrive. I was introduced to Dana, a salesman there, and he promptly took me out to the car to look over it all and go for a drive. Never once did I get that awkward feeling that tends to come with having a saleman around. Dana stood back and let me look it over and let me ask the questions, which I greatly appreciated. Never once did Dana prompt me that I needed to act on purchasing the car that same day and didn't harass me the following days. Now I was the one that stopped in 5 different times throughout the next week to look at the car more and test drove again to "make sure she was the one". Everyone at Infinity Austin was very patient and helpful each time I dropped in and Dana, especially, has the patient of a Saint to deal with my indecisiveness. When I made my decision to go through with the purchase, they made sure that everything was in working order (back AC blower had gone out and they fixed, which is rare for used car sales!!) and gave it a wash. My overall experience was very smooth and as pleasant as signing a huge check can be. I am hopeful that Dana and the Infinity Austin will have another great used car option for me when it comes time for me to get another! I highly reccomend going to them if you enjoy and prefer not feeling pressured. Be sure to ask for Dana Woodbury!!

After a couple of months of shopping for a luxury car on a pretty low budget, Pauline Akahomen was able to find us just what we needed in a very timely manner. Based on the challenging parameters we gave her, she located a beautiful, certified Infinity QX 50 within $800 of our intended out the door price in a very short time. The car was at another Nalley location. Ms. Akahomen picked it up and brought it to us right away. Over the months, no other sales person came close to fulfilling our wishlist/requirements. Every employee we came into contact with at this dealership was attentive and friendly and made our shopping experience a pleasant one. Ms. Akahomen truly listened to what we wanted to do, she worked efficiently, was patient, found us just what we wanted and helped to make the entire experience exciting and fun.

I went in to the Boston Rd location after being called by one of their customer service reps, and as soon as I got there a salesman by the name of Daniel Mejia asked if I needed some help. Well, I did and he showed me and my girlfriend two cars and we test drove them, however I wasn't totally sure if I wanted a car or SUV, so after conferring with my girlfriend, we decided on an SUV. We signed papers, got plate & insurance and drove away the same day with no hassle. Other than it taken all day,because we test drove the vehicles-the staff, valets, salespeople were extra fun to be around and made my experience great. I would recommend anyone I know, that's looking for a vehicle to certainly make this place a priority-Djames

Had a problem with my infinity jx35. It was pre-owned so I only wanted to see what the problem could be & the repair cost. Can't say enough about the amazing service &the courteous people at Sewell Infinity. Ryan Cox is just the the best! I recently purchased the suv & he informed me there was no charge for the repairs. I've told everyone the reputation Sewell has is well earned. Thank you again and as your commercial states I'm a " customer for life". Nora Hale

I'm now a customer for life. I called in today and had an appt with Celia Cervantes. She was awesome. I had so many questions about the q50 and she answered all them. While I was in the showroom the General Manager Ali Khan took the time out of his busy day to come and greet me. He assured me I was in good hands. I worked out the deal I wanted in no time. The Finance Manager Mansoor Ali was just great. He explained to me the different protection packages and finance options available to me. In the very end when I got my car Celia had put a giant red bow on it so I can take a pic. Her attention to detail is unbelievable. Mr Khan the General Manager also walked outside to thanked me for my business. I really appreciate the time and effort they put on my awesome deal.

As I was walking up to the door Nick opened it for us, greeted us, and immediately introduced himself. We were there for a specific car (2013 Cadillac Ats) he found it on the lot and we were off for a test drive. He answered questions and working with him was a pleasure. We were in and out in about an hour and a half including the test drive. I bought the car and it was a great experience.

No complaints or concerns at this time. My car is sleek, color is nice, very comfortable love the speed. It’s roomy, the sound system is nice as well. So many apps and features.

A few years ago, my parents purchased a Chevy Cruze for me as a graduation present from a different dealer and we had an absolute HORRIBLE experience. While owning my Chevy I would go to the dealer closest to my office and would have a TERRIBLE experience every single time I go. Now it's time to purchase a new vehicle a Chevy was at the bottom of my list when researching. But on a day off, I wondered into Bill Kay where I met Jen Senders. She sat at her desk and greeted me with the biggest smile. I walked over and we chit chatted. Not once did she ask me about how much money I was looking to spend total, a credit score or a monthly car note. She listened about my experience before and asked me about my home life, how far I drove to work. I told her I like the new upgraded Cruze. She got me exactly what I told her I was looking for, didn't try to up sale me. It was almost like she didn't want to sell me the car at all, and the more she didn???t try to sell me, the more I wanted to buy. She gave me the keys and told me to drive it around and see how I liked it. I guess my face said it all because when I came back she immediately moved me to another car that she thought I would like. The Chevy Trax. I drove the Trax and fell in love. And guess what, the Trax had $8 grand in incentives that I qualified for. Didn't have to be in the military, or drive for Uber or recent college grad or only have a left kidney. Jen then introduced me to the finance director who happens to be her dad, John. He talked to me about the car I was driving and explained to me the trade in process. When I mentioned the car loan was not in my name, he said ???we still have your back, no worries, just get your mom in and we will be all good.??? I told him I didn???t want them running my credit to 900 lenders like the last dealer and he said ???NOT AT ALL, only guys who don???t know what they are doing, do that. I???ve been in this business 35 years, trust me???. I was ready to purchase the car on Friday (2/17). The EASIEST process I have ever experienced. In 1.5 hours I owned my car. No haggling the sticker price, no negotiating the monthly price. No running my credit to 800 different lenders. The longest part was waiting for Eric the finance guy because he had a client before me. He even made that process quick and painless. Jen single handedly got me to purchase the Chevy brand again, and I will be back to do business with ONLY Bill Kay. Thank you Jen, John and Eric. Oh and even Jose for selling the car I originally wanted, and making me get an upgrade model for just dollars more.

Q50 Sport. Sophisticated..Sleek.. sexy.. stylish.. Inside is absolute sleekest design I’ve ever seen or driven. Bose Premier Audio speakers are top notch. Feels like you are at an arena.

To whom it may Concern, I bought my Honda 18 years ago, have used maintenance from Barrington Motors in the past. I have used maintenance closer to me and have only replaced batteries and brakes with original Honda parts. I have kept it in pristine condition and one morning in my garage my radio/CD player would not work without a code to restart it. This was after 18 years and no one could help because when I bought it from you no code was given to me. I had a letter from Honda saying that delivery of my manual was late. With Extraordinary help from Rich Cano he was able to get a code to restart my radio/CD player without having to take the radio out. You have an extraordinary employee in RICH CAQNO and I appreciate your great employee and thank you. Ron Browne 913 Chancery Ln Cary Il, 60013 Tel ; 1-847-516-4509 rbvb123@comcast.net

I have owned 5 Infiniti's and this one is by far my favorite. The styling is gorgeous...I often get complimented on its good looks! The drive, especially in sport mode, is amazing. Lots of pick up and fun to maneuver.

I did not buy the car from them but was really satisfied with customer service., because they answered all my questions.

This is a good overall car. Power is great. Features are a little difficult to navigate. Style is great. It is a very pretty car.

I contacted Berman Infiniti at 4:00pm on a Wednesday. This was after having horrible experiences shopping for cars earlier in the week. I had visited a local Mercedes dealership (who was awful) and (unsuccessfully) attempted five times (throughout the day) to contact a local Audi dealership. Someone picked up the phone and transferred me over to Addy. I told him what was up; I had already picked out the car I wanted to see. I told him I was ready to buy a car and was serious about financing through the dealership, but that they would have to beat the financing deal I had already received through the bank. I then told him what I planned to put down on the car and that I would be there in 90 minutes. "See you at 5:30" was his response. Upon arrival, we used the complimentary valet (which sounds gimmicky, but it's in the heart of downtown Chicago...) and got right down to it. Within 15 minutes we were in the seat of the car I had told Addy I was interested in. After a test-drive we sat down and began the financing. Their terms were favorable, so I decided to move forward. Within two hours of arrival I left Berman Infiniti behind the wheel of my Q50. The process was painless and I never felt pressured to buy anything, including the car itself. They even cut me a deal on the extended warranty, which, again, sounds cheesy, but it was a pretty generous deal to further protect my CPO Q50. I would highly recommend this dealership to anyone who is looking to purchase a new or CPO Infiniti. Make sure you ask for Addy!

This car meets all of my needs. It’s a great smooth ride. It’s just the right size, has very comfortable seats and is loaded with technology. A very pretty car!!

Great car, but could be a little larger maybe the size of a Maxima. This car meets most all of my expectations except for the size.

Went to kingdom chevy. Looking for a car and Lathan was a big help. Great service. I don't know a lot about cars a be he broke it down perfect.. I definitely recommend him..

Road in a brand new Q50 with a friend who had it as a rental. I was astounded at the amount of road noise in the cabin and all windows were up. Had to raise our voices to talk above the road noise. Shocked because I've always heard that Infinitiy's are great luxury cars. I'll stick with my Ford Explorers...they are dead quiet.

I finally picked the Infiniti Q50 Red Sport 400. I was searching for a car from August until October. Test drove 6 different cars. It came down to this and 1 other. Only difference was this was cheaper in the long run. I LOVE driving this car. It is fast. Looks great. I have the Electric Blue with the White interior. I can't wait until the weather gets better and open her up on the road. Only con I have with this car, I wish it was easier to get in and out, I am a big guy. Go for a test drive, you won't be disappointed.

It’s like driving a 60k bmw but only paid 40k, best value car I have ever had. The aggressive looking is awesome, plus the seat is very comfortable. The only down side is gas mileage of the car is always around 20mgh, not 23 as they stated.

I was visiting a friend in Libertyville when an error ( check engine ) light went on, and I decided to stop at Gregory Infiniti to see if they could see what the issue was before driving my almost new Q50 back home - a drive of around 60 miles. The service team very quickly got into the issue and gave ma terrific info about what was ( mostly not ) happening. They reset the error message code, and even offered to wash my car before sending me one my way.....and didn't charge anything for this! I'd give them a higher rating if I could!

Styling is amazing. Good power - transmission takes some getting used to, but worth it. Hugh quality materials - quiet ride. Looking forward to a long term ownership.

This was by FAR the best car buying experience i've ever had. I can't say enough good things about this dealership, very friendly and accommodating staff. I have to personally say thank you to the sales manager Kyle Faiman without him i don't think i would be driving an Infiniti. Kyle helped the deal from start to finish and personally followed up the next day to thank me for doing business with them. i'm so happy! i highly recommend this dealership to ANYBODY!!

Drives phenomenal in rain slick conditions and it’s very responsive when stopping quickly etc. Comfortable, classy, and sporty with a posh interior! Seats 5 people comfortably and the trunk is quite spacious too!

Great experience. James was very helpful with respect to the buying process. He was definitely no pressure which I preferred. I have bought several cars over the years from various dealers but this was by far the best experience. Quick and easy financing. Had the vehicle I was looking for in stock. Quick and painless process. Everyone was very respectful and I felt totally comfortable which I was concerned about initially. I would truly recommend this dealer and brand to others in the market. I traded in my FX 35 for the newer QX 70. Love it... Avi Tiwari was also very helpful in showing me around my new car. He was easy going which made for an enjoyable experience. My last Infiniti lasted 200K miles so I am pleased to know I have a full service dealer I can return to for assistance...