Used 2022 INFINITI Q50 for sale near La Grange, IL

recently purchased a vehicle from Old Orchard Nissan, and I couldn’t be more satisfied with the entire experience. From the moment I walked in, the staff was welcoming, professional, and genuinely helpful — no pressure, just honest service. My salesperson, Jason Chu, was knowledgeable, patient, and took the time to answer all my questions. They helped me find the perfect car for my needs and made the process feel smooth and stress-free. The finance team also did a great job explaining everything clearly and worked to get me a great deal. The vehicle was clean, in excellent condition, and exactly as described. I truly appreciate the transparency, integrity, and care that went into every step of the process. Highly recommend Old Orchard Nissan to anyone looking for a reliable vehicle and top-notch customer service. I’ll definitely be back when it’s time for my next car!

IF you want to take a powerful car on a smooth ride, buy this car. It is so luxurious and has almost every bell and whistle I can think of. The value was great. The dealership not so great, but, I love my new car. It is so spacious and almost no detail went unthought of. Definitely a 5 of 4.9. The only thing I don't care for is the shifter doesn't make sense. Why is the Park setting a button while the shifter is separate. It should be the regular shifter. Doesn't make sense to me at all. That's the only complaint I have. But in time, I'm getting used to it.

Matt is sales was very open and honest. He worked to get the payment I needed!

Beautiful car. Many good features. Bought certified used. Rear brakes had to be replaced 9 months after I bought it. Had only driven it for 2000 miles. We’re the breaks missed when being certified? Don’t know but the dealership replaced when asked to do so at no cost buT we had to insist it was their problem no ours. Also had to have the front rotors replaced (we weren’t charged. The only problem I had was the dealership wouldn’t give us a receipt to prove the work was done.

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

This is my first car, and I’m happy I chose the Advantage Acura of Naperville dealership. Not only was the inventory impressive, but so were the professionalism, consideration, and promptness of the sales consultant I worked with, Le Roy Churchill III. My family has trusted this dealership for years, and I’m proud to continue that relationship. Not only were my needs and wants for a vehicle thoroughly considered—including the quality of the car, its previous upkeep, and fair pricing—but every explanation, question, and detail about the car was addressed with honesty, transparency, and a clear focus on my best interests. Overall, a wonderful experience.

My rear bumper is damaged with my 2002 silver Honda Accord. I’m thinking about selling my car and buying myself a new car.

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

Exceptional customer service and super understanding. No beating and haggling straight to the point. In and out

Thank you Mike and Jonny for helping my husband get his new truck!! Mike thank you for your great service and Jonny for wrapping it up to get on the rode!! Everybody else was all smiles and very welcoming...

My experience was extremely pleasant and Jake was very helpful and he worked efficiently and got me out in a timely manner!

I worked with Tarik to get my 2024 Alfa Romeo Stelvio and it was a really great experience. He was extremely patient through the sales process and took me through all my options and helped me find the best way to get what I wanted. I would certainly recommend using Tarik and the rest of the team at Glenview to purchase another car in the future and recommend them to anyone who's in the market!