Went in to the dealership as I saw a really great deal for a used car online. I worked with Shane Gee who was amazing. The process was a bit long but its because they were busy but the facility kept me, my wife, and my 5 year old son occupied. They had a play area for the kids and food and drinks while we waited. Overall the best car buying experience I've ever had.
Excellent Customer Service. Salesman was great. Dealership was great overall! Very friendly environment. Vehicle we purchased was used but excellent condition. I strongly recommend this dealership to anyone.
Found a few cars I was interested in online. Called and was told how online works, but I was visiting Houston area the following week, so I decided I wanted to just go to the dealership. I was very impressed how easy this process was. After test driving four cars decided on the Maxima (my third Maxima). Was told it was not ready to roll and it would take a few days for it to be ready. I told the salesman that we were leaving Houston in three days and I needed to take the car with me. Thank you Sergio for making sure my car would be ready and texting me with updates, as I asked about the deadline promised.
The dealership was very nice and the salesperson very freindly and courteous. The car was beautiful but had some very evident problems that they said would be corrected. If the repairs were done correctly might be worth a second look.
Stephen Winter@sales, my wife and i appreciate all your genuine efforts you put in to make it happen, it was a wonderful experience buying a car from Sewell Infinity.
Matt Morales, was extremely professional and addressed all my questions and solved the concerning issues. I am a Happy customer.
Overall the experience was top notch and Sewell infiniti is truly Obsessed with customer service.
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