I I am a repeat customer and recently purchased a new QX 50. The car is incredible and my sales person, Walter, made the experience pleasurable. I have used the same service writer for three years, Tony Gaye and she has the best service writer I have ever had.
We really appreciate the way Andres Pérez helped us through the buying process. He kept in touch with us as soon as he noticed that we were looking for a car. He was very attentive to our requirements. Since we bought the car on Sunday he washed the car by himself trying to make us happy. Jorge the financial manager was very professional and kind.
This dealership worked with me. They took what I had and helped me grab an affordable car off the lot. I highly recommend this dealership. As soon as you get to the door, they welcome you with a big smile and service you as best they can. They basically become a family to you, as they did to me!
Realmente el vendedor que me atendió a mí esposa y a mí, fue muy frontal y nos brindó una gran seguridad, Que eso realmente no es fácil de obtener hoy en día en los dealers. Nuestro vendedor que batalló y nos brindó toda la información fue JUAN!
My recent purchase a few days ago went well. Everything went well except the washing and cleaning of my car before I left the lot. I was and is still disappointed that your service deparment customer service would be so horrible. The only thing done was a vacuum of my car floor. I was told the exterior was washed which didnt look like it. The trunk had sand underneath the mats and there was dog hair all over the back seats which can only be seen by opening the car trunk. Because of such disappointment, I refused the free oil change they offered and would never recommend your service department to Any One I know.
I was referred by another dealership! Henry was my sales rep and was ok to work with. After chooaing the car I want he sent me to Fredyis. Nice guy but he takes weeks to complete paper work. I live over 2 hours away and had to come back to dealership to resign papers on 3 different occasions. Customer service is horrible!!!
I want to extend my thanks and gratitude to the best salesman ever! Roger helped me when I thought all hope was lost. He was honest and courteous throughout the entire experience. Roger was very professional, and I rode away in a very nice car. I will definitely send potential customers his way! Thanks again Ocean Auto Sales
Roger was a huge help and he got my in and out the lot in no time everything went as planned!!! Ocean Auto Sales is the place to go and I have already been telling all my friends and family members about them!
I Love This Dealership Especially The Dealer Man I Had Named Roger. He Was Awesome And Worked With Me Great. I Felt Comfortable Talking To Him And He Understood My Situation And I Came Out With A Beautiful Car. I'd Recommend This Dealership To My Friends And Family. They'll Be Happy As I Was.
Diego ( Sales Manager ) Is very sweet and helpful as well as Mr. Eric Dent ( Finance Manager) both very professional and kind they explained my options and helped through the buying process. I also met a gentleman in the lobby which was very nice I believe he was Operations Manager he two was delightful. Only person I was not pleased with Was my Sales Rep Luis he was very rude when he called me and screamed at me for some info I needed to bring in but other than that pleased with the rest of the staff.
This guys helped me a lot! They got me a great deal and gave me great advice! Definitely recommend them if you are looking for a used car in great conditions!
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