Used INFINITI QX50 for Sale in Columbus, OH

I am writing this letter to applaud for Damion Reed at service department. I am working for Ohio State, and I took our research truck to Bob Caldwell this morning. During the service, Damion showed his professionalism and friendly hospitality. More importantly, he initiated to fix the recall issues to remove safety concerns. I see integrity, honesty and honor from this man, and he will be an great asset to establish Bob Caldwell's reputation.

This car is very comfortable and sporty at the same time. The design is superior to most luxury car manufacturers. This car handles really well in the snow compared to most AWD vehicles.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

If you have your phone plugged into the USB port and using it for GPS etc. it will not keep with charging it. Charges real slow. When it’s 30 to 60 degrees out good luck finding a good temperature on the climate control system. Example: 50 outside set it at 61 and the system will make 50 inside. Set it at 62 and the system will take it over 150 degrees. On both of these problems the dealer told me that is how the system works. 40k vehicle doesn’t have Bluetooth audio.

I like the ride and gas mileage. It is beautiful, stylish and floats on the road. The gear shift takes a lot of getting used to. It's really difficult to find Neutral. I'm scared every time I get in the car that I will put it in the wrong gear and go forward when I want to backward and vice-versa.

For some reason used cars are hundreds of dollars cheaper in Ohio than MO. Even with a one-way plane ticket, I'd save money if the Kia Optima I had my eye on met expectations. Alex set up an Uber driver to take me from the airport to the dealership. Once there, I met Robb, the salesman. The shop is a small, older garage. Their parking lot is as cramped as it can be. I was wondering if I'd made a mistake. Still, the price was great so I test drove the Kia. It seemed fine, but I had set up a pre-purchase inspection prior to my trip. A tip - always do that regardless of where you buy. It was the best $100 I ever spent. The car had a few issues - the rear brakes needed to be replaced and various sensors were broken or pushed. The mechanic also suggested new tires. Not counting the tires, he said it was about $1500 worth of repairs, and not worth the money if I had to also get this done. Dejected, I took the car back to Auto Botique and explained things to Robb. He called the owner who immediately offered a discount, or to take the car to a mechanic they work with and fix everything! I had to get a hotel for the night, but the got the car done. They later even decided to add the new tires! No extra charge - they just wanted to make sure the car was right for me and in good shape! That is the going the extra mile, and then some! I drove the car over 400 miles home and it did great. It's been three weeks, and everything is good to go. The building isn't spiffy, but that probably helps keep the car costs down. The price was amazing (easily $1000 more in my home town) and they catered to me at every turn. I'd highly recommend!

Recently I had a hip operation which makes it difficult for me to enter and exit this vehicle. We're an older couple who use this car as our 2nd vehicle so we've only put less than 15K miles on the car since we bought it new. I recommend this car to anyone looking for a sharp vehicle with zippy pickup.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

The only issues I had with my 2017 Infiniti QX50 was the lack of a powered tailgate and it required premium gas. However, I have to say it was a VERY Well Built Vehicle! We had an accident (T-Boned, on the Passenger-side by a Honda CR-V traveling at 35-40 MPH). The Curtain and Passenger Chair Airbags deployed, but we walked away with a minor passenger arm bruise and a driver jammed-finger; even though that QX50 was damaged enough to be declared a Total Loss. Over the past 18 years, we have owned three Infiniti vehicles (2000 G20, 2012 G25, 2017 QX50) because we have a HIGH REGARD for the Infiniti Brand. Unfortunately, they did not have a mid-size SUV to replace the QX50 we lost in that accident.

Folks at heavy duty service are customer oriented, quite friendly and want to meet your needs. Have had RV chassis serviced here for over two years and have always been treated by the staff at heavy duty like they are glad to have the business. I drive 50 plus miles for service because of the folks here.

After owning 3 Honda vans I both needed to downsize and to drive something different for a change. The size is perfect for me and the SUV drives and performs well. It has lots of power. Very comfortable front seats as well. I’m looking forwards to driving the QX 50 for many years!

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

This is the perfect medium size car for 2-4. Plenty of leg and head room in the front and back.. Comfortable heated seats with lumbar support Only negative for me is bottled water bottle doesn't fit in door well

Online new car buying was the best experience I have ever had! They responded quickly and exactly the way I requested. I asked to communicate via email, and that is how they handled it. I sent out for 5 quotes and Roush was by far the lowest "out the door " quote. $2200 less then the highest! Roush even had my exact car on the lot! The others said they "could get it for me", and one was for an extra fee. (The 7 yr/100,000 mile warranty was a great plus as well!). Matt Z. was the friendliest salesman ever and even took extra time explaining all the intricate details of the electronic features. He explained to me what I needed to fax to him and had all the paperwork done when I walked into the dealer to pick up the car. I started my online car requesting on Monday, had Marks quote 30 minutes later, called him on Wednesday informing him I wanted the car, (he took my deposit over the phone immediately), and on Saturday I picked up my car! I was in and out of the dealership in 1 hour and 40 minutes! He spent a majority of that time explaining the electronics to me!!! In summary: I no longer will dread buying a new car. I will be going to Roush Honda in Westerville!!!

This car met all our needs, it has plenty of room for our teens to sit in the back or adults, we use ours to daily drive and on vacation nearby and its cargo space is very accommodating for a group of 4 to travel, we love it and all the extras we got on it.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

Fun car to drive. 3.7 L Has plenty of pep. Gas mileage could be better but what you lose there you gain in performance. Very nice interior.

Fun to drive, very responsive and quick all the power you need went you ask for it. Very comfortable and no blind spots. Easy to learn and use the features and love the voice commands You can get directions for NAV while driving. Very reliable!

This have been the best experience I have had at a dealership. Brandon in use cars was the perfect salesperson. He genuine listen to what I wanted and got me in the car of my dreams. Even though I can be pushy, Brandon was super nice and easy to deal with. Everyone in the office was very friendly to me even when I showed up 45 minutes before closing on a Friday :). The whole process went quickly and I am enjoying my vehicle. I will tell everyone I know who is looking for a vehicle to come see Brandon and the staff at Nissan North.

This QX 50 is just right. It is comfortable, reliable, and the electronics are user friendly. I woulook d highly recommend it to anyone that wants a car they will live.

Germain Infiniti Did a great job, talking us throw the process, and procedures. They ensured we new everything that was involved with the repair, and made sure we were happy once the repair was completed to standards. It was great that they provided a vehicle rental as the repair took 3 days, which was very quick turn around for such work. They were very professional and always stayed in contact with me throw the process. Could not ask for better. My only issues is not with Germain, but with Infiniti its self, after doing a simple Google search, it seems very common for the QX56 to have Catalytic Converter replacement under 100K miles, this is UN-Acceptable from such a high quality manufacture and for valued customers to pay out 2K-4K for a repair that should not be happing with such low mileage and use. Then the poor design that requires a whole header/manifold replacement just to service a Catalytic Converter is poor, for the consumer and the cost of repair. This has left a bad taste in our mouth as the dependability of the QX56 is not what is projected/expected. We had plans to buy a new QX80 later this year or next, but we are now exploring different option due such a high cost of repair that could over been a 1K repair for both sides vs us paying $1800 for just one side with a simple change of design of being able to just replace the converts vs the whole assembly. We paid for the other side, as these parts are connected to the same motor and if one side fails, the likely hood of the other failing is extremely high. Thanks Germain for trying to make a bad situation better.

This car met all my needs I like the way it drives I like the color combination there are a lot of security features that i like

What a professional dealership! And made a great deal on my 2013 QX56! Found this near perfect SUV at Cars.com and it had the exact exterior silver with the wheat (tan) interior....very hard to find the lighter interior. Andrew Brownlow was very polite and helpful, picking me up at the airport and walking me through a very quick and seamless sales process. No pressure, no hassle...just great customer service. He's followed up with me twice in 3 days to make sure everything is satisfactory. Absolutely recommend this dealership to anyone looking for a used or new vehicle! Solid dealer all-around.

Luxurious, comfy and powerful SUV with plenty of space. Handling and ride not as sporty as its German competitors but is very good for city driving.

I wanted to know more about a QX60 and was matched with Jake Nelson. I can't say enough nice things about Jake. He was helpful, took an effort to educate me about the vehicle and followed up on all of my questions.

Great vehicle, would purchase from that dealer again. The entire buying experience was great. Adrianne was so much fun and easy going. I would definitely send a family member or friend to see her for their next car.

I had the pleasure of working with Bob Diebold and I had the Best experience. He went over and beyond to help me find the right truck. He also made sure everything was taken care of on the truck. If I have any problems I'll let him know and he takes care of it right away. He genuinely care about his customers. I would Definitely recommend him to anyone who is searching for a vehicle.

Great car, have only had it for a month but so far really like the drive, comfort and versatility of the car. A luxury ride with out huge price tag!

Andrew Brownlow made this process easy and simple!!! I drove all the way from Cleveland, Ohio to make this purchase and it was well worth it. The entire process was simple and fast and everything was superb!!!!! Finance Mgr Mike explained everything in detail and is also a Buckeye fan!!!

Plenty of surprise and delightful touches. Absolutely love the car. Had it for a month now, and look forward to driving it everyday. A lot of improvements from the last model.

JR and Melissa are amazing. I Recommend this dealership to anyone looking for a car

I couldn’t ask for a better performing SUV than the QX 50. I was surprised by how well it handled and the comfort after a long drive. These SUV will be around a long time.