Used INFINITI QX50 for sale near Dixmoor, IL

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

Love it!!! My salesman Ali Abdullah at Infiniti in Clarendon Hills. He was very patient, helpful, understanding with our needs. He made this experience exciting and comforting! Please ask for him, he will take care of you. Joe is amazing as well!

I recently purchased a 2018 Infiniti QX30 and had the pleasure of working with Ali Abdulla. From the moment we connected, Ali’s positive attitude and professionalism stood out. He was incredibly helpful and took the time to answer all my questions with confidence and care. His knowledge about the vehicle and the process was impressive, and he truly went the extra mile to make sure I got the right deal that worked for me. I never felt pressured—just supported. If you’re looking for someone who is genuinely committed to helping you, I highly recommend asking for Ali. Outstanding service from start to finish!

We had a fantastic experience working with Lance at Countryside Nissan! He was honest, helpful, and truly went above and beyond to accommodate us—especially since we were driving in from 3 hours away. The SUV was exactly as described, runs like a dream, and was priced very fairly. Everyone at the dealership treated us with kindness and respect, which made the whole process smooth and enjoyable. We couldn’t be happier with our purchase and will 100% shop at Countryside Nissan again. Thank you for making this such a positive experience!

I love the interior very comfortable seats very stylish exterior ,ride is good. My complain are those 19 inch Run flat tires are very loud . I will be replacing it with a regular tires probably a Perelli or Michellin tires. Brakes were service because it makes a tapping noise because it needs lubrication after 38000 miles .Over all This car is reliable . Just do regular maintainance and everything will be fine.

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

See Farah at Countryside Mitsubishi with the car you want in mind and she will not stop until she finds it!!

I purchased a 2025 Nissan Pathfinder from Zeigler Nissan in Orland Park. The whole process from start to finish was very smooth and easy and Djamal our saleman was willing to go above and beyond to help us and make the whole process easy and enjoyable. Would highly recommend to anyone looking for a Nissan!

Goran and Brandon at Orlando Infiniti are the best sales people and general sales manager. They are a pleasure to deal with this is my 10th lease with this dealership. They are amazing very knowledgeable and always willing to help.

Infinite of Orland Park. Mike as always provides friendly care and above beyond care and service .

Excellent customer service from Marvin, he listened our necessities and put us in the correct car. Thank you Marvin.

For a luxury vehicle I cannot understand the low quality paint and glass on this car. Also having to manually fold in side mirrors? Why? Paint and windshield badly pitted.

Bought a car on Wednesday night noticed the brake light was out. Told me to bring it back on Monday and they would take care of it. Did the oh I am in a cabin filter and even filled it up. Will shop again.

So far so good...Still getting to know my new car. Will be driving it around town and can really see the ride. Wish my trunk space was a little bit larger...

Mr. Scott Burd is a truly a great Representative of this dealership. I didn't feel pressure. I love my New car. Carrie in Finance explained true to point every step. Gene the manager superceded my expectation giving a great deal. RECOMMEND HIGHLY Blue Island location. Great people to make a deal with.

This SUV met all my needs regarding styling, safety and pricing. I did a lot of research on Infiniti because I have a Nissan Pathfinder as well. The buying process was the easiest I’ve ever done.

Amazing as always! Paul and his team always take care of me and the process is efficient.

Only place to purchase and sell a car outstanding experience outstanding quality cars and Kudos to everyone I encountered. Clean and efficient world class above everyone else in the industry

I keep returning and keep buying Infiniti because of the quality in their cars. I don’t worry about any kind of auto problems, I only drive.

Definitely I recommend this dealer ship, they are so nice and they let me test the car I live in Indy and I don’t care drive to Illinois to buy this car, looks and drives like a new, I’m super happy about it, Thanks

I love my QX50. Other than a few electrical issues, it has been a great car. It gets great gas mileage, and is a comfortable smooth ride.

As always, I was very pleased with the professional and accommodating assistance rendered by my premier and preferred Service Exec - Sylvester, who certainly maintains his valuability to the Toyota of Lincoln Park organization! Thank you Sylvester!!

Best car I ever had I love my 2020 qx50 I’ve owned volvo, Audi,Lexus . This one has been the most fun reliable and head turning . Very comfortable for my back issues.

I just got a 2021 Toyota Sienna from driven auto even though I live in Minnesota. Comparing the price it’s about 4-5k less from where I live which was concern me about the quality of the car. Big thank you to Basil for helping me testing out the car and the honest feedback, the car is in excellent condition 10 out of 10. Also to Jim doing a great job answering all my questions financing the car, and have it shipped to me earlier than I expected. I definitely going to get another car from here.

All around good SUV. Sporty and comfortable. The good is AWD all the time is really nice. Interior is comfortable and really nice. I like having 2 screens. The scroll button is nice on the center console. Rides good, quiet, steering great, sits low more like a car not an SUV. Comments below about brakes?? I have had not problems with brakes. The bad, really bad turbo lag in 4 cylinder, Premium gas only sucks, paint chips to easy. Car would be awesome with a 6 cylinder 3.5L.

I had such a great time buying my car from James. He made the whole process feel easy and stress-free. No hard sales, just honest advice. Definitely recommend working with him.

After owning other luxury brands and having to make trips to the dealerships for issues was a constant time consuming thing we had to deal with in between services. I’m happy with my infinity qx50 looks sleek and very comfortable for my bad back.

CAME TO BAHA TO GET APPROVED AND THEY STOOD ON BUISNESS!!!!!! WONDERFUL TEAM GOT ME INTO THE CAR I WANTED!!! THANK YOU BAHA

Car is a pleasure to drive and has all the bells and whistles you could possibly want. Very pleased I decided to by an Infiniti over any of the many other cars available.

I have a 2017 Qx50! This car is sporty and comfortable. Had to replace the radiator at 97,000 miles. Other than that it is very reliable.

I think it is Great , very reliable!! Get great gas mileage and easy to handle!! Look Good also. Infinity are very fast cars the ride is smooth.