Used INFINITI QX50 for sale near Pingree Grove, IL

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

Goran and Brandon at Orlando Infiniti are the best sales people and general sales manager. They are a pleasure to deal with this is my 10th lease with this dealership. They are amazing very knowledgeable and always willing to help.

They were nice enough and willing to deal some. They told me that they were going to mail me some touch up paint but I have not seen it?? They did have the windshield replaced like the said they would.

I recently purchased a 2018 Infiniti QX30 and had the pleasure of working with Ali Abdulla. From the moment we connected, Ali’s positive attitude and professionalism stood out. He was incredibly helpful and took the time to answer all my questions with confidence and care. His knowledge about the vehicle and the process was impressive, and he truly went the extra mile to make sure I got the right deal that worked for me. I never felt pressured—just supported. If you’re looking for someone who is genuinely committed to helping you, I highly recommend asking for Ali. Outstanding service from start to finish!

I bought a car from them this week and was very satisfied and impressed. I highly recommend salesman Christian Fernandez - he was very professional and made the process personal, comfortable and fun! He provided exceptional service. If possible call ahead for an appointment and come prepared, I'm from out of town Christian helped me get it all done in 1 trip, trade-in and all.

Matt is sales was very open and honest. He worked to get the payment I needed!

So far so good...Still getting to know my new car. Will be driving it around town and can really see the ride. Wish my trunk space was a little bit larger...

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

I recently assisted my daughter and her husband in purchasing a new Chevy Trax at Golf Mill Chevrolet and it was one of the best new car buying experiences I have ever had. I contacted Christopher over the phone based on his excellent reviews and set up an appointment and from that point forward I was extremely impressed with Christopher's communication, honesty, product knowledge and professionalism. On the second contact both my daughter and her husband were able to be there and they too were very impressed and satisfied and they purchased the vehicle. Christopher is very detailed to make sure all steps of the purchase and delivery process were completed including a tour of the dealership service department and introduction with the Service Manager and Service Advisor. All other employees we encountered at the dealership were also very friendly and efficient - finance, sales manager, cashier and other sales staff. I worked for GM for 31 years and purchased many, many new GM vehicles and again this was one of the best ever purchase experiences!! Bill S

Love it!!! My salesman Ali Abdullah at Infiniti in Clarendon Hills. He was very patient, helpful, understanding with our needs. He made this experience exciting and comforting! Please ask for him, he will take care of you. Joe is amazing as well!

Jose B was great to work with. Everyone was vey helpful and nice to work with.

My sales guy Andre was a pleasure to work with. He made the sale smooth and took care of business quickly and efficiently.

I have been a Jeep owner for a few years now but wanted to switch to another brand. Ricky Espino and Lorena Mena were very knowledgeable, patient, and helpful. They made sure I was 100% convinced and that the vehicle had everything I was looking for. They took me every step of the way in the purchase of a 2024 Mazda CX50. I am very satisfied with my purchase and would highly recommend getting a car from this location.

Sales associates where friendly,knowledgeable and listened to my concerns about the car good experience

This SUV met all my needs regarding styling, safety and pricing. I did a lot of research on Infiniti because I have a Nissan Pathfinder as well. The buying process was the easiest I’ve ever done.

Drove an hour to check out a fresh trade in. John P. was great to work with and we came to a fair deal!

In past experiences buy a car was usually not a pleasant experience. Buying a car at Gregory Mitsubishi was totally different. Chris and Kaiden were really great to work with no pressure , no hustle or lies. The price of the car was the lowest within a hundred mile radius and I wholeheartedly recommend this dealership to anyone in search of a new or used vehicle!

I keep returning and keep buying Infiniti because of the quality in their cars. I don’t worry about any kind of auto problems, I only drive.

Amazing as always! Paul and his team always take care of me and the process is efficient.

I had the best experience at exclusive Autohaus bought a BMW 4 series from Exclusive Autohaus. It’s been six months since I bought the car no problems at all. Financing was really easy. Got the best interest rate. I am definitely going back in future to purchase another car. I did recommend the dealership to my father and he also bought a car from here.

I love my QX50. Other than a few electrical issues, it has been a great car. It gets great gas mileage, and is a comfortable smooth ride.

Marco did and excellent job and help me get the car I wanted! Great guy great dealership.

I have a 2017 Qx50! This car is sporty and comfortable. Had to replace the radiator at 97,000 miles. Other than that it is very reliable.

great selection of cars... Adam has great knowledge. very happy with my tesla. i would buy from them again

I bought the now six year old 2017 QX50 with 47k miles on it. ( I paid 15k USD). Aside from having to replace the radiator, ( I knew it going in) it's an awesome car! It drives and handles like a sports car. It definitely doesn't sip gas, but you have to let the big dog eat! The interior is on point with a luxury feel, but if you're thing is an awesome infotainment system , this isn't the car for you. This car is all about the driving experience. The engine has plenty of power and the transmission shifts nicely. It's not the quietest cabin when driving, but that's why it has a decent sound system. This car is made for those who want a sports car drive, without the sports car price! ( This has the same engine and setup as the 370Z). For me, this car checks all the boxes for performance and drivability. I love driving this car and would recommend it.

Bought a car on Wednesday night noticed the brake light was out. Told me to bring it back on Monday and they would take care of it. Did the oh I am in a cabin filter and even filled it up. Will shop again.

For a luxury vehicle I cannot understand the low quality paint and glass on this car. Also having to manually fold in side mirrors? Why? Paint and windshield badly pitted.

David F was extremely knowledgeable and helpful during our experience. He took time to make sure we ended up with the right car for our family's needs.

I think it is Great , very reliable!! Get great gas mileage and easy to handle!! Look Good also. Infinity are very fast cars the ride is smooth.