My family & I had a great overall experience at MotorWerks INFINITY in Barrington. My salesman Steve Mink was phenomenal & great w kids. He and Ali Nauraiz in finance expedited the sale quickly so my family could get in and out in a timely manor. Shop MotorWerks INFINITY and ask for Steve. Not only will you get a great deal but a great vehicle & buying experience too!!!!
Not cheap!!! Quality worth the xtra $$$$...
by Lyons151 from Clarksville, TN
July 1, 2018
I love everything about my Infiniti except the Premium Gas recommended/required... A Luxury vehicle that is well worth it’s price... Again, I would consider buying another Infiniti...
Born and raised in the great Chicagoland area but haven???t lived there since 1985. Motor Werks has always been a leader in the luxury car market there for as long as I remember. When I found the vehicle online I was searching for at Motor Werks in Barrington I was put in contact with Sales Specialist Mark Smith. Was I concerned about purchasing a vehicle site unseen? Not at all! Working through the process with Mark Smith was seamless and transparent. From Mark to Rashard in Finance I was treated with honesty, respect and like family. I flew in to O???Hara Airport and took the Metra train to Barrington station where I was met with a Motor Works representative. The vehicle was just as stated, immaculately prepped with a full tank. Took it for a test ride and was very happy. Paperwork was a breeze, took delivery and was on the road and home to Minneapolis for dinner that evening. Mark Smith followed up with a phone call the following day to insure my trip went well. He again contacted me a month later to make sure I was satisfied and if there was anything else he could he???ll with. I highly recommend Motor Werks in Barrington, IL. And of course, ask for Mark Smith.
Love my new suv!!
November 26, 2017
Just got my new/used Infiniti QX60 a week ago and I absolutely love it. I went from driving a Yukon, which I also loved.
We had a leased Honda Civic that was due to expire 12/18. We went into Motorwerks in Barrington to see what our options were, We worked with Bill Goggin and he walked us through what we could do. He patiently listened to what we wanted, and spent the time getting financial figures together. We finally decided to purchase a 2018 Honda CR-V LX. We would definitely recommend Bill and Motorwerks to friends and family
I was very pleased with my car buying experience. Anthony Juliano went above and beyond to help me in my decision between an Accord, CRV and other vehicles I was considering, patiently answered all of my questions, and thoroughly explained the different models and options, all without any pressure. My experience with Linda Naus was equally pleasant. She presented options to me professionally and without any pressure. I wasn't feeling well that day and she made sure that I got through all the necessary paperwork as quickly as possible. It was a pleasure to work with both Anthony and Linda and I would highly recommend both of them and the dealership to others seeking a pleasant car buying experience.
Took a little long to buy the vehicle. Jim was very nice and funny. Trevor was respectful and very polite. They made the process very easy for me and my wife. Thinking about going back for a vehicle for my niece. Ask for Trevor or Jim Wheeler(there are two jim's there).
Nick and Felix went above and beyond at the service deparment at Napleton Acura in Elmhurst. My wife had a blowout on the front tire, they replaced it with a brand new tire, washed and vacuumed the car and had me on my way within 30 mins on a Saturday afternoon.
Get this CAR !
by Jax3971 from Lexington Ky
March 10, 2018
Words leave me you need to drive and seriously think about getting yourself in this car. Outstanding great value
So next time you’re looking for a great suv here it us
Unfortunately I got some bad experience in my past dealing with a different car dealership, but Luckymotors made me change my mind! I would like to thank Chris and Bill for taking care of my car. It was the easiest and enjoyable deal.
I definitely recommend this place to anyone who wants to sell or buy their vehicle.
Great people, good cars, reasonable prices.
5 stars out of 5 from me.
The staff was very accommodating and work with me prior to making a 200 mile trip on pricing and trade it. We had some unexpected issues with our vehicle we were trading and they were will to work with us to make the deal happen where other dealerships may have done nothing. The process was more more complicated than I expected but that was more due to the unknown issue with my trade. They were patient and straight forward. I left with a new truck and was very pleased at the end of the day.
I was not expecting to leave with a 2019 but I did! I came in with an loan that was upside down the whole time. But Maria came and scooped from the lot in the front although I was hesitant, she was a breath of fresh air as a sales person. I came expecting a 2017 or 2018 and left with a fresh toy out of the box. Thank you Maria!
by Lisa B from Layton
December 4, 2018
This car has met all my needs I love it. It is so nice to drive and has a 3rd Row seat . I also like all the options.
My salesman was very helpful. He put himself out to get me the best deal he could possibly give to me. Even after the purchase he followed up to make sure I was satisfied with my purchase. When I came back 6 months later to get an oil change the service people took good care of me and my car. Thank you Sergae and Chai.
I love the car and soon will buy one. Needs 350hp
by Abunazar8 from Winchester
February 27, 2018
Needs 50hp more tow package 5-6k lbs capacity. I am looking for panoramic view sun roof 1 price as BMWX5 HAS. OR DUAL SUNROOFS. All the tech I can get
Normally I love looking at cars but hate going through the buying process. This time the sales department and the finance department both worked well together and actually addressed my concerns instead of simply treating me like a faceless sale. I told the finance department that I was in a rush and they got me through the paperwork in twenty minutes, that had to be a record!
I'm happy with my QX60
by Pcam from Texas
December 15, 2017
My car has plenty of legroom in front and back to accommodate my tall family. The ride is very smooth and accelerates quickly when needed. I love the heated and cooled leather seats as well as the many features that are included. There are USB ports and multiple cup holders for all 3 rows.
On my way to the Walmart across the street from star Nissan, I decided to stop by to look around for a replacement for my old 2001 Hyundai which had served me well. Ive been saving for another car and it was so frustrating pinching every penny I met Maria at the door and explained my situation to her. She was confident I was going to get something even though I was not so sure because I had practically no credit.
Maria got me driving out same day with a 36k mileage 2014 Jeep Cherokee!!! Omg! I could not believe my eyes. I still can't believe it. If you are shopping for a car, save yourself the headache and look for Maria at Star Nissan. Same day credit approval, for real!!!
I had a great buying experience at Star Nissan. They had great selection. Our salesperson gave thorough answers and was patient. I didn’t feel like they were hiding anything. The financing process was fast and smooth and they gave me a great deal. Very happy!
I came into Infiniti of Clarendon Hills looking for something new, and a break from the Lexuses and Acura???s I had previously driven. I met Bill who showed me the new QX50. It looked good, drove great, and has the most comfortable drivers seat I???ve come across. Bill is a pro who helped me get a good deal on a brand new vehicle. I???ve bought over 40 cars for family over the last 35 years, I???d recommend the QX 50 and Bill highly.
So fun to drive
August 15, 2018
This car was a great car to travel in and the kids loved it! They always asked to take the Infiniti and were upset when we did not.
We live far away so starting with Gary emailing me back and forth on making sure the car was in the lot and responding quickly to the questions I had. To upon arrival, Bauti was a wealth of information on the car I was interested in! The entire staff was welcoming and informative. They have promised a list of items that will be taken care of at a different time as I was particular about some scratches/stains on the car. Keep in mind this was a used car I was looking at so there was bound to be some scratches. They assured me they will fix those so my used car will look brand new! I have no doubt they will follow thru on their word. Bauti was so kind and patient thru out the whole buying experience. He is such a great person who truly cares that the purchase is right for the person buying. His patient personality was a win win for my endless questions! Garrett in finance was professional, genuine and a great overall person to work with! Our last car buying experience was a nighmare. This one was flawless, quick and overall a fantastic experience! Would highly recommend this dealer to any of our friends, family or anyone looking to purchase a new or used car!
by danaxray from Columbus, Ga
April 18, 2018
This car had what we wanted. Comfort, technology and 3 rd row seats. We really enjoy it. It’s pretty roomy... my son is 6’3 and fits him comfortably.
I bought a QX60 3 days ago from infiniti of naperville and had a quick and great experience with the process. Mark S. helped me through the process. Christian and Linda were great too.
Best value luxury SUV
by Natalie from Oak Hills, California
May 5, 2018
I love the luxurious comfort for long distance drives and the MPG is 20-27! Since I got it used I didn’t have to pay extra for the 3 upgraded packages or take a big hit on the depreciation of driving it off the lot. I expect to have this car for many years and family adventures to come.
Bought a Ford explorer about a month ago still haven't seen the title and now our temporary plate is expired . Vehical had obviously been smoked in, and they did not do a vary good job detailing it there where still crumbs in the seets . Radio has issues that where not disclosed and have various other issues with vehical that where not disclosed or addressed
Had a great experience at Infiniti Naperville and will recommend this dealership to friends and family. Paperwork was prepared and ready before I arrived at the dealership and was a smooth process.
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