Professionalism of all the staff members that we encountered starting from the drive-up to our Sales Representative. The work was completed on time, the appointment was accurate and the allotted time for the service was precise. We were extremely satisfied with the service rendered.
Most exciting car i ever had
by RDL from Miami, Fl
November 22, 2018
This car exceed my expectation, is beatiful, very confortable, luxury, strong, great performance when you Drive, give me 18 mil x gal�n. It's great for a SUV.
The staff at Freedom is very courteous and professional. The service is great and I have truly enjoyed the service I've had with them since purchasing my 2013 Buick lacrosse
Super fun car! Love it!
by Hooopie from Mpls, MN
October 11, 2018
This is a super fun car to drive. Looks great inside and out. Super awesome styling! Love how the auto headlights follow the rode. Auto drive is awesome on the freeway!
Everyone asks me about it! Wont have another car besides Infiniti!
Since the first conversation, Keith was very helpful! Answering, all my questions, etc. When we got to the Dealership, he was Gentleman from the first handshake! He spent as much time as we needed to feel comfortable about our purchase! Keith, even helped us with directions to motels and restaurants as well!! I have called Keith during the sale and ALWAYS responsive with in an hour!!! I will definitely, recommend e-one car to my family and friends! Thanks, for the EXCELLENT service! Thanks, Keith From your Arkansas friends!!! Steve and Jacque Zimmerman
by JamieA from Boston, Ma
January 6, 2019
This car met all of my needs. It has a moonroof, third row and a backup camera. It is the perfect size for my family.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I Love My QX60!
by SuzInTX from Austin, TX
November 29, 2018
The QX60 is the perfect combination of performance and comfort. My children love the entertainment package and their 2nd row heated seats. Every feature is well thought out and perfect for my family, not to mention the conveniences for the driver along with good gas mileage!
Auto Merchants made my cat buying experience easy. Special thanks to Tommy Bedford in Finance. I would definitely recommend Auto Merchants to anyone in the market for a vehicle. Had my car for 3 years and no problems at all. I’ll be seeing them soon for another vehicle. Great doing business with you guys.
Extremely satisfied client here , great pricing and unbelievably low pressure environment. Ron our sales person was awesome and very attentive to our needs . Conrad the finance manager got us the best financing deal. Definitely will return to buy again and recommend this dealership. Got the best price on our 2015 Lexus RX350 and I searched nationwide.
I recently purchased a used Honda odyssey from Grubbs Infiniti in Grapevine. My sales associate, Zee, was very knowledgeable and helpful. The process went very smoothly and I would recommend this dealership. Thanks again!
by WA from Dearborn MI
November 9, 2018
I’m currently leasing this car since 2017. I leased 2014 for 3 years and I had no problem whatsoever. Both cars were fully loaded and they were the least expensive compared to other brands.
However The one I’m currently leasing is giving a problem with adaptive cruise control especially when I drive it for long hours. I take a trip every year from Michigan to New York and the adaptive cruise control keep saying malfunction check the owner manual. This problem I never had with the 2014. The second thing is that infinity need to update its interior. 6 to 7 years ago infiniti has the best looking interior but not anymore. Having said that I still recommend this car as long as it’s still the least expensive one to lease
My friend and I walked in on a rainy day to look at vehicles. I was in search for a bigger vehicle and had the intentions to buy a used vehicle. We saw a very reasonable price on a used vehicle that had really low mileage but I wanted to do some more research and my time was limited that day. Mandy was very pleasant to work with. She had the answers to all my questions, which I had plenty. She was very patient and informative. I had to reschedule because I had to leave. We kept in contact throughout the next day because I was unsure of when my daughter???s volleyball tournament will end. Again she was extremely understanding and patient with my needs and worked with my fluctuating scheduled time to test drive the vehicle. All Questions were answered and I was very pleased with all the knowledge she had to share with me in regards to the vehicle. I was able to take home the vehicle for the weekend. I loved the way the vehicle drives and all the bells and whistles it came with, but decided on a new one because Mandy was able to work with me on some numbers. Mandy made sure I was happy with my purchase and worked with me on understanding all the functionality the vehicle had to offer. Mandy made my visits so comfortable and the conversations were so easy that it felt like I was having a conversation with a friend. My daughter felt very comfortable with Mandy and liked her a lot. I recommend Mandy to anyone looking to buy a vehicle new or used. She is definitely the go to person. She wants her clients to be happy with their purchase and not the type that would sell anything just to have a sale. Once again, thank you so much Mandy!!!
Mandy made the process very painless. We did most of the work upfront over the phone before I entered the dealership. Once I arrived I drove the car and finance had the docs ready. I would highly recommend Mandy and Grubbs Infiniti Grapevine.
My salesperson Mandy was exceptional. This is my second experience with the brand and Grubbs Infiniti; each time gets better. Mandy knew exactly what our expectations were and she made it happen! She was very knowledgeable and personable. Her recommendations were respected because she was genuine. The salesperson truly makes a difference when getting a new vehicle.
Top notch, hi end dealership. My salesman Kenneth answered all questions and really made me and my wife feel at home. He took the time to answer all questions and let us test drive as many cars as we wanted with no hesitations. I really believed he wanted is to leave very satisfied. This is the reason I am and will continue to be a repeat customer.
Gene Reeves has been handling my aut service since 1999 when I bought my first car there, a 1999 Isuzu Trooper. Then a 2004 Escalade, a 2014 SRX, a 2016 CT6, a 2017 XT5, and now a 2017 CT6. I've NEVER had anything to even think about being upset over. Top shelf service department, top shelf sales experiences.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
by ismail from Chicago
August 3, 2018
Until buying I check it.Read reviews every body gave it 5 stars.When I test drove I loved it.
After that I recommended to my all friends.
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