My wife and I stopped in Chattanooga with the intention of viewing a used vehicle and then continuing on to another dealership out of state. At the end of the visit we left with a brand new vehicle that WE decided to buy. Daniel Hill took very good care of us and was not pushy in any way. He laid out our options for used and new vehicles at which point he gave my wife and I some privacy to decide what WE wanted to do. Kelly was also very personable and we didn't feel any pressure to get any additional services. She explained the extra services that were available but my wife and I made the decisions and if we said "No", Kelly didn't try to talk us into changing our minds. Richard made it a point to come by and check on us several times throughout our visit to make sure we were being taken care of. Our experience was very enjoyable and I would recommend making the trip to Chattanooga to visit this team. They are what what you expect when you think if the Infiniti brand and they give you all the information you want but let you make all the decisions.
Nick Stembridge did an outstanding job on keeping me informed of incoming preowned autos he thought I might be interested in. Being in sales for the past 30 years I can tell you there is a right and wrong way to approach a potential client and Nick is a pro. The car I bought was spotless - just like he said it was. I drove 150 miles based on his words and not only did he deliver, he went the extra mile to have a bumper repainted for me even though I has accepted the car from afar with the blemish. Highly recommend him and Infiniti in general. Amazing autos and highly trained staff.
The whole process was great! The entire staff was so nice and helpful. The building was nice and clean and felt so comfortable. The entire atmosphere did not feel like we were in a car dealership. Everyone made us feel at home the whole time we were there. Daniel Hill (our salesman) was there to answer any questions that we had throughout the whole buying process. We definitely recommend infiniti of Chattanooga and we will definitely use infiniti of Chattanooga when we are ready to purchase again!
Very friendly and knowledgeable staff. Nick Stembridge assisted me with the purchase of my Infinity. I drove from out of town and Nick went above and beyond to meet me late in the day and was very attentive to my requests and extremely knowledgeable about the product. I would definitely recommend this dealer to anyone looking for a new vehicle. I only wish they were closer to my home in NC so I could have my car serviced here as well!
Andrea Mashburn was my service advisor and she was very helpful in explaining the 15,000 mile check-up and what was involved. She was prompt in getting me in and out for my Infiniti service call. Thank you Andrea.
My experience with Infiniti Of Chattanooga was absolutely outstanding!! Very professional yet they make you feel "at home". Sarah Perkins is who I dealt with and she never one time made me feel like she was just trying to make a sale. She listened to me and understood my needs for what kind of vehicle I needed. As a Realtor and a mom of 3 children, I chose the QX60 and I am thankful that I did. Sarah took her time in making the whole process as smooth as possible. I HIGHLY recommend her if you are looking to purchase a vehicle. You will not be disappointed!! Be sure to make a request for SARAH PERKINS :)
INFINITI OF CHATTANOOGA, NO NEED TO LOOK FURTHER!!
by STEVE-O from DALTON, GA
January 3, 2015
Infiniti of Chattanooga is without a doubt the BEST, MOST KNOWLEDGEABLE, and PROFESSIONAL dealership and service department there is anywhere! I was treated like I was not only important, but a pleasure to serve! It took only a few minutes for them to gain my respect! This dealership REALLY cares about customers no matter where the car was originally purchased! I WILL definitely come back as well as highly recommend this place to as many people as possible! Thanks so much for making me feel valued and appreciated!
by Infiniti QX60 Rocks from Chattanooga, Tennessee
November 5, 2014
We love our new QX60! Thank you Sarah and all the staff who made our purchase such a stress free experience. Thank you for making us feel so welcome and for your professionalism in working out the purchase details. Also, we appreciate the time you spent making sure we were understood all the options available on our QX60 and for making us aware of the Maintenance and Elite Protections Plans. This will simply the routine maintenance of the vehicle. Best car buying experience ever!
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