Ryan Dunning is the man you would want to see if you have any repair issues,hes quick,friendly and efficient! I want work another Service Advisor,I'm pretty sure their all good,but mine is great or least he has been for the passed three years ive been coming ro Infiniti.
From the moment I walked into the showroom I knew this was going to be a different experience than the other dealers I had visited.
I was greeted immediately by a sales manager and was offered drinks, snacks, etc while the salesman was coming over. The salesman listened to my list of ‘wants’ in the car. They had a tremendous selection of vehicles that fit was I was looking for all with extremely low miles, perfect service records, and great prices. I quickly found the exact car I was looking for.
The buying process was similar to other dealerships in there is time that goes along in putting together financing documents, etc. However, this was a Friday afternoon/night and I’m sure they were ready to go but they were very professional and worked to get me a great financing rate.
The professionalism and customer service is top notch. I would recommend this dealership to anyone!
Working with Nick Shotwell was a great buying experience. I was having to travel several hours to purchase the vehicle and he helped me get comfortable with my choice before I left my home. He went out of the way to send me additional photos and gather additional information.
I bought my Q50S there close to 2 years ago and It was the best experience I have ever had in car buying. From the sales team and amazing owner Carmine to the awesome service department team. Everyone I have worked with and continue to work with have been great and I have never left there with any complaint. Trey Billingsley from the service team has always been over the top with making everything go quick and smoothly. I highly recommend them when It comes car buying time and they have a customer for life now!
I took my 2006 M35 in for service at Infiniti of Cool Springs. My service adviser, Ryan Dunning was incredibly helpful. He took the time to explain everything that I needed to be fixed and did not pressure me at all. Incredibly knowledgeable staff and fair prices , yes even for a dealership! I will be going there from now on for all my future service. Great job!
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