Used 2019 INFINITI QX60 for Sale in White Plains, NY

This car meets all of my needs, plenty of leg room and cargo room, the ride is smooth, surround sound in the car works and sounds great! 2nd and 3rd row seating has plenty of room for passengers, love the USB ports available in the 3rd row.

I've heard a tremendous amount of horrific stories going through the process of buying/leasing a new car however, Alex Wu proved that wrong! Alex was attentive, friendly and professional. He took care of me right away, answered all my questions in detail and made it possible to drive home a 2017 q50. I will refer my closest friends and family to him. He is an asset to your team! PS: I even got the big red bow as jokingly requested! (It's the little things that matter!)

The Vehicle had every option I could have ever wanted. Comfort, Control Great Mileage (ECO Mode) , Convenience, Ride, Navigation, AC & Heated Seats, USB Connections at all 3 rows, Bose Surround Sound System, 15 speakers, Intelligent Cruise Control (Full-Speed Range), Front & Rear Sonar Sensors, Distance Control Assist, etc WOW A vehicle I will keep for years. Infiniti did it again for me!

Hugo our salesman and manager was extremely knowledgeable and helpful. He spent a lot of time with us trying to find us a SUV that met our specifications. Unfortunately we were $500 apart which was a shame because we were ready to buy the car right there. Surprised they let us walk but would still recommend Hugo.

Driven QX60 for several years and they just get better every time! New brown tone seats are great-making interior lighter but still ready to take wear and tear well. Luxury for me and room for grandkids!

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

The car was everything I asked for, and the car quality is excellent. Very reliable. The color and interior great choice. Sound system I love.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

I travel extensively for work, and this is the third Infiniti I've gotten as a rental in the last few months. The latest being a brand new (less than 400 miles on it) QX60. Same issue as the others. The tech sucks! Give me a Ford Fusion with CarPlay any day of the week. Getting my iPhone to pair up to talk or stream music, either via Bluetooth or the USB cable is easy enough, but when I need to get turn my turn directions from Apple Maps or Waze, no good. Music stored on the phone, from my Siriusxm app, or Pandora, works fine. GSP from my phone, NOTHING. The directions do not come through the stereo, so I have to hold my phone and stare at it to figure out where I'm going. When I'm traveling, getting my directions is a heck of a lot more important than music, but that just does not seem to work.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Love this car! After 6 months of researching cars in this category I decided on the QX60. Performance satisfies the sports car enthusiast in me. The roomy cabin with the generous 3rd row is the only car in this class that legitimately seats 7 adults comfortably. Winter driving is a breeeze. The QX60 cuts through snow and bad weather like a hot knife through butter. I just bought my third one and my enthusiasm has not diminished.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

The QX60 feels great, drives great and looks great. More features and comfort than we expected. We had a QX50 and like this one much more. A luxury SUV that is affordable and has all the features we wanted and more. Didn't expect the heated steering wheel.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

The QX60 is the BEST CAR EVER! It satisfy's all my needs in a vehicle. It is cozy with plenty of leg room and spacious enough for my family. It is a luxury ride and the bells a whistles on the inside is just an extra added bonus. If you are looking for a comfortable, luxurious SVU then look no further, QX60 is the one for you.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

QX 60 is very powerful and heavy SUV equipped with all the nice features, It has all the safety features at top and is very spacious. There is lot of space inside and decent space in trunk, Good ground clearance and all wheel drive best for snow and bad weathers. loving the Bose audio system.

The place is a little overwhelming at first sight but everyone is very friendly and helpful. No pressure sales tactics which was great. I was pleasantly surprised and glad I went to major world.

I leased a brand new 2019 QX60 LUXE AWD in August. The sticker shows the Limited, Sensory, Proactive, Theatre and Essential packages. So, this particular QX60 is about as loaded as you can get. It's a good, albeit quirky, vehicle. THING I LIKE - Luxurious interior, especially the quilted LIMITED leather - ALL the safety bells and whistles - Attractive exterior - Ride and handling are good - It's fairly quiet at highway speeds - Acceleration and braking are adequate THING I DON'T LIKE - On an 800 mile trip in October, one of the sonar sensors on the front bumper came loose and fell back into the bumper. I had to disable the sonar until I could get it into a dealership. - It has heated and cooled seats, which are nice. But the controls for the seats are manual knobs. If you don't remember to turn the heating or cooling off, it stays on indefinitely... even when you exit the vehicle and get back in. Not a huge issue, but it's quirky. - Headlights are just ok. Not great. My previous car was a 2016 Acura RDX with the LED headlamps. Those are awesome lights. The QX60 pales in comparison. I expected better from a $68,000 vehicle. - The Intelligent Cruise Control worked very well. One minor problem is that in ECO drive mode, it took forever for the vehicle to get back up to the set speed. So long, in fact, that other cars would come around me. - The Infotainment system seems solid, but there are a few important features it's missing. When playing audio from an iPod/iPhone, there's no easy way to jump to a new spot on a track. In the Dodge/Ram/Chrysler uConnect system, you see a progress bar for the track. You can "grab" the current position and drag it wherever you want. The only way to do that in the Infiniti is to hit and hold the NEXT/PREV TRACK button and it will progressively speed through the track, which is far more cumbersome. - The BOSE sound system is ok, but not near the quality I expected. - There are some general contradictions. The power windows are the quietest I've ever seen, but the relay for the rear wiper makes an incredibly loud clicking sound just under the steering wheel. - The overall roominess is nice, but the front seats are a little narrow, especially for larger drivers. This is more of an observation than a complaint: The CVT transmission works extremely well, but it sounds a bit disturbing at first. I grew up with both manual and auto transmissions, and enjoy hearing the motor rev through the gear changes. The CVT does rev under hard acceleration, but it's not linear. Functionally, it's great. But to an old car guy like me, it sounds like something's wrong with the transmission. It just takes some getting used to. Overall, it's a great vehicle. However, at the higher end of the range, the QX60 is competing against some stiff competition like the MB GL350, Audi Q7, BMW X5, Acura MDX, etc. Having owned both BMWs and Acuras, and also having done extensive test drives in MBs, I can say the Infiniti is a bit of a step down. Not far, but noticeable. If you can get a good deal on one, do it. But don't pay sticker for it. -

I recently purchased a late model Q50 Infiniti; with "recently" being the key word. As an admitted 'skeptic' I reserve the right to withhold 'final judgment.' However, early on it certainly appears I'm going to enjoy being a Ramsey Infiniti client. My salesman, Willie Ryksen is a real gentleman; a down to earth, no pressure, pleasant, no BS kind of guy. Like most people, I generally have a healthy distrust of car salesmen but dealing with Willie was quite refreshing. He is the polar opposite of the stereotypical, negative image of the "proverbial used car salesman." Willie supplied information. He didn't sell, he TALKED to me and let the car sell itself. Frankly, I'm not even sure I got a good deal but sure feel like I did. The entire process was pleasant, non-adversarial and pressure free. The follow-up by both Willie in sales and PHIL OCCHINO in service has been EXCEPTIONAL. Phil has already gone WAY beyond the norm. The term CUSTOMER SERVICE is frequently an oxymoron ... he makes it "real." Let me also mention Enrique Liranzo, Finance Manager. I think anyone who has experience buying cars would agree that after the "proverbial used car salesman" the next most despised process is finance. Enrique goes the distance to dispel that image ... add him to the list of people who made this an agreeable experience. As Humphrey Bogart said to Captain Renault in the final scene of "Casablanca:" ... "Louis, I think this is the beginning of a beautiful friendship." (And after all the nice things I've said about these gentlemen, I certainly hope so!)

This car is very comfortable and smooth driving. Very spacious and quiet. Lots of leg room and love the interior color. The seats are very comfortable and form fitting to your body. The mats are not the cheap mats that other dealerships have in new cars. The vehicle has many features that are for your safety.

This car is so comfortablewith lots of space. I love all of the safety features. The ride is smooth and the cabin is very quiet. I am very happy with my purchase!

Walked in for a 5 series and drove off in my Audi A7 SAMMY IS THE MAN NO GAMES,been to many other places and this place made me feel like family

great car -good handling ,acceleration in normal or sport mode good ; i really like the looks of this car . it just stinks you have to go to the sport or limited model to get dark interiors , but i'll deal with it.

After looking for the competition , This cars has everything and more of what I was looking . I love it and highly reccomended to everyone. I like the new model luxe with java interiors it looks great. It drives firm but at the same time smooth, fun to drive this car. All the cameras will help you park, see blind spots and cars.

i came here to return my previous 2015 q50 lease that was up - Adolphe was absolutely amazing with assisting me in my new lease on the 2018 q50. he was patient, attentive, responsive and sincere. both Adolphe & Scott made sure i left that dealership happy. they botj went above & beyond to make sure i had everything in my new lease that i wanted and that it was a price i would be beyond happy with. i highly recommend Adolphe & Scott to anyone that is looking for assistance in purchasing/leasing a new vehicle. they really did make me a happy customer & i appreciate everything they were able to do for me. i look forward to purchasing my next lease with them in the future! :):)

Met all my needs, checked every box. Beautiful make, model, design and practically drives itself. Highly recommend for anyone in the market for a new car.

Very friendly and thorough. I was able to get financed and out the door the same day. They explained every all the way through. It has been a great experience and the car is awesome. THANKS!!!!

Haven’t had it long, but I did a ton of research before purchasing. Got burned by an Atlas that was in the shop more than out, and wanted reliability first and foremost for hauling my three munchkins. NHSTA recalls and complaints for this vehicle are practically nonexistent. Interior is gorgeous, ride is smooth and is responsive when you hit the gas pedal. My kids love the DVD, I love the Bose system and quiet cabin. Second row (passenger side) seat slides forward providing plenty of room for my third child to get to the third row. Second row slides forward/back within a 5 ½ inch range, which allows quite a bit of legroom for third row. I intend to line all three up in second row for longer trips, maxing out cargo space, but we’ll see if they torture each other sitting side by side. Overall, luxury ride and love it!

Hello Wayne Mazda, I just picked up my 2018 CX-5 Touring from your dealership on June 1st. The car is great so far and I'm happy to have it for the next 3 years. I wanted to tell you about my experience during the buying process. I'm pretty fastidious when it comes to selecting a car and I did my homework again with this car. I was circling around Toyota, Honda and Mazda and when I finally picked the CX-5 I worked with many different dealerships and brokers. I'll be honest with you, I was steering clear of Wayne Mazda because of a perceived reputation that has permeated North Jersey. I know sometimes these reputations can be somewhat clouded with falsehoods, but it definitely had an effect on how I was making my way through the search. I worked with approx. 6-8 dealerships in the NY/NJ/PA area and I ended up coming back to Wayne Mazda because of the way I was treated by Jaquis Saylor. First of all Jaquis is very knowledgeable about cars in general and how they work and perform. He is also quite knowledgeable about the Mazda line of cars and each of its features. It was refreshing to get these little tidbits on how the Sport mode works with regards to the gas consumption. He threw several interesting/pertinent factoids my way during the time in your dealership. Also with Jaquis at no time was there any overt or even a slight bit of a hard sell. He just listened to what my request was and tried to make it happen. We started out with a number in the beginning of the process and when it was time to make the deal at the end of May, we came upon a dollar amount that work for me. So in effect, it was my relationship with Jaquis that sealed the deal for Wayne Mazda. He set the groundwork out to enable this deal to happen with me and I want to say it was a pleasant sales process. Regards, Tom D I do want to mention that Nalda Duran was very helpful with the finance process. She took her time to explain each document where I had some questions. I wanted to make sure that all of the numbers were in a line with what I had discussed with Jaquis. Nalda was very pleasant and helpful.

Perfect car for me. Smooth ride, sleek & gorgeous exterior, love the Hermosa blue i chose. Roomy interior and the option of leatherette really made my day. Priced nicely too.

I called Walter Goldman on a Friday evening at 5PM not thinking I would catch him. I explained what I needed, he located two cars he knew I would be interested in, asked me if I can come the next day by 9:30AM!!! This dealer - DCH Montclair Acura has very professional and skilled sales people. Lora Moore in Finance completed all of the paperwork - electronically and on paper (for NYS DMV) with precision and a smile. No high pressure sales tactics, 2019 MDX Tech Package is awesome!

This car met our needs for an all purpose vehicle. It has great legroom in both front and back and with the third row seating it is great for our grandkids. Great ride.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

This car has literally saved my life on 2 different occasions. In July I fell asleep at the wheel and crashed into a light pole, the impact was so hard the light pole fell on my car. I walked out of my car without a scratch. That car was totaled, I decided to get the same car and in December I was rear ended which caused me go over the center divider and hit a car on the opposite side- my entire family was in that accident and the side airbags exploded on my youngest son’s side. It was a horrific horrific horrific experience. We all walked out of the car safe- that was totaled. I’m now on my 3rd QX60. I get all the bells and whistles on this car so it’s usually about $62,000 once I get everything- but no price can be put on the safety of myself and my children. I wish I could post pics here so you can see the damages of both my cars and each time I was able to walk away. This car is truly truly amazing.

Friendly and very helpful office is ver y clean and neat

Safety features are best, reliable , comfortable, spacious, and it worth having a suv to commute for self use and with family. The QX60 has good road grip, if you like driving good size suv (truck engine) you will feel the difference an will enjoy your infinity Qx60