Used 2020 INFINITI QX60 for Sale in Frisco, TX

I bought a used vehicle from Crest. The conditions of sale was somewhat challenging due to the condition of the vehicle. As I understood it, the vehicle was a trade-in that had not gone through the regular service and sale readiness. Tire, rear light and other minor parts had to be replaced, but I had to agree to buy the vehicle before these services were performed. The vehicle couldn't be properly checked out because regular things like remote etc were not working. I agreed to buy the vehicle because I liked the vehicle and trusted Crest's reputation. Things got complicated when some of the important options were not working after the services were completed. The salesman (Jolly) was understanding, but the manager (Steve) didn't want to fix anything else on the vehicle. Luckily, the malfunctioning options only needed proper operation.and adjustments. 2 days after the vehicle was picked up, we noticed that the A/C was not functioning properly. The vehicle was taken back to Crest for diagnosis. A rental vehicle was provided while the vehicle was being serviced. The service department initially requested that I pay $400.00 of the cost of $1,600.00 to get it fixed. They later waived the $400.00 charge. Although I had some problems with the buying experience, the eventual result was positive. The 5* is to show appreciation for the commitment to customer satisfaction.

We purchased our SRX in Florida and drove to Texas 4/6/2016. On our way the service engine light came on and at our arrival in Dallas called Crest for service. At 9am. 4/7, I took our car to Crest and received the best service experience, coordinated by Paul Zugelder. Not only was the engine problem corrected, but an oil filter leak was found and corrected. I have tried to give this positive customer feedback directly to Cadillac, but my survey will not complete. I would rate Crest a 10+ and Paul Zugelder a 20+for our experience.

I purchases a 2009 Cadillac cts on 3/9/16, and had some issues needed fixed, and I can't that Crest Cadillac enough for there epecable service on my vehicle, they made everything correct.There Dealership stands behind what they say, I appreciate doing business with a Outstanding Class operation. I will recommend everyone I know to see these awesome people at this Dealership.

Yes, that's right--a gem. Though most (and rightfully so) see the prospect of visiting a car dealership as enticing as getting a tooth pulled, the folks at Crest Cadillac will make you rethink the typical stereotype. The facilities themselves are top-notch; slick, upscale, and loaded with amenities. The staff is knowledgeable. They make everything simple, and perhaps most importantly, they do not play "hide the ball". They are upfront about everything. I cannot recommend these folks enough!

I sold cars in New York for 18 years, and i can't begin to tell u of the pleasurable experience that i had yesterday at "LONE STAR TOYOTA". No haggle at all. i asked Ivan what i wanted done, and he did it. He even added to my proposal.As for the salesman Thomas Matthew. He is an asset to the business. His consideration to my needs, his knowledge to the product made me so relaxed. I was a very successful car salesman, and Thomas reminded me of myself.I thank them both from the bottom of my heart. Thank You, Respectfully Yours, Michael De Tomasso

First, I truly appreciated to these salesmen (Todd & Neil) & the great manager, Bruce who extremely nice to help us. There were excellent services that they provided to us (me & my wife). They listenned carefully from our concerns & provided all necessary information that we needed in a very quickly response. They didn't go around the burst for playing around with numbers here and there. They are straightforward, professional and helpful to facilitate us to make our good deals very easily. I couldn't believe that we showed up late night around 8:40p at the dealer store to trade in our old car & buy a new car for my wife. And luckily we met the very nice manager, Bruce, who greeted us at the front door who introduced us all the details from the new features to the current promotions about the new car, Toyota Avalon. And that was more than enough for us to grasp our deals quickly. It only took us less than 10 mins to get our deals of both trading & buying cars. Neil & Todd were the excellent salepersons who were good in technical support process. They followed up on me from emails, signed up on-line accounts & registrations as needed for the new owner. Also they took time to walk me through most of the safety features and the basic setup until I was ready to run on my own. They are my contacts now if any relatives or friends who need new cars I definitely will think of these people at this dealer on top of my list. Once again, it's great to meet the right people who made our day come true! And we truly appreciate it for the big help that the sale team in Toyota dealership in Richardson has provided to us! 5 stars plus! Thanks and Regards, Quoc Ps: I couldn't find Neil & Todd on the employee list to give him 5 stars on my grading as well.

It is rare, in the automobile industry to run into a dealership where you experience exceptional service. Most of us familiar with the auto industry, loathe going to buy a car. The stories of discomfort, dishonesty and outright disrespect if you are a woman are endless. Yet, when I went to Grubbs Infiniti in Grapevine in Texas, the World???s largest Infiniti dealership, I was well received and experience nothing short of world class service. Quite frankly, I was taken by surprise not knowing what to expect. Was it the ultra-modern facility that amused me? No, Was it the flashy cars Infiniti are known to have with bleeding edge technology No! It was one man, the salesman that greeted me and his mannerism, professionalism and smile took me by storm. Peter Idusosgie is an exceptional fellow who conducts his job in a spirit of excellence, ever so sensitive to our specific desires and budget priorities. My wife and I were looking for a run around vehicle that we could drive for a few years before deciding on something more expensive to buy in the future. Peter embarked on a thorough search and went above and beyond what most salesmen would do to get us the exact vehicle we wanted. We sensed his superiors were getting frustrated with the time he was spending with us but he remained unmoved and focused on the task at hand. He has great patience and understands the desires and needs of his customers. He doesn???t try to sell them what they don???t want and never asked for. He makes suggestions and looks for approbation from the customer. Needless to say we were completely satisfied with his temperament, approach and professionalism. He comes highly recommended. Oh by the way, he is certified to sell both pre-owned and new cars so you can go to him regardless of what car you are buying. In a nutshell if they are two ways to describe him I will say Integrity and caring. If you are contemplating buying a vehicle and you are looking for that salesman that would show genuine concern for what you want, It is Peter Idusogie. A gem and rare breed in the auto industry who is not afraid to tell you what you need to know even though it might cost him the sale. Where can you find that kind of person. Well go to Grubbs Infiniti in Grapevine and ask for him or call him at 817-359-4039 to make sure he doesn???t have a day off when you get there.

I wish there were another five stars because in my opinion this dealership deserves a 10 out of five. I was very skeptical going to a big dealership and since my experience at Crest Infiniti that was less than spectacular I ventured to Grubbs with a sour taste in my mouth. In between the two dealerships I stopped off at a couple of smaller car lots where the pressure was high but the car is priced aggressively. When I showed up a Grubbs I was met by Peter Idusogie with a genuine smile and a firm handshake. This guy was looking to make a friend and not a sale - he got both. After test driving two cars we agreed on a price and while the negotiation was a bit typical of a car dealership experience, my trust level and confidence in Peter was such that it was actually enjoyable and having the opportunity to talk to Chris Stiles, the new car sales director my decision was made. This was only the start of a great relationship and as long as I'm driving an Infiniti this will be my place. Not the deepest of discounts, but the fact that I was purchasing a low mileage vehicle with only one owner and a pristine record, I do not have anything to complain about. Jack Newton helped me with financing even though I had come to the dealership with what I felt was the best rate possible. Jack spent 45 minutes with me and found a lower rate for which I'm grateful. I will be returning to purchase the extended warranty and hold in high regard the advice of these individuals. I returned to the dealership after driving the car two days feeling a slight vibration in the steering wheel while breaking. I was immediately routed to Dana, in the service department who took my car turned the rotors, washed wax and vacuumed it provided a second key, and the cord necessary for smart phone connection without question and without charge. Every conversation and every relationship I have established with this dealership is genuine and all points to people who believe that they should treat others as they themselves would like to be treated. I think it's called the Golden rule, and each of these individuals went above and beyond to make our experience excellent. I strongly recommend if you want a good car buying experience you ask only for Peter Idusogie - this guy has a heart of gold and a genuine quest to help people and to educate them through the process. Call 469-203-3072 for your next car purchase Infiniti or otherwise.

Price Clark. That???s who you ask for if you are looking to lease or buy a new car. I have never had such a smooth, efficient and simply put, an amazing dealership experience in my entire life. He went above and beyond to make sure it went that way, not to mention he was completely ready and on board even though they were going to close 30 minutes before we headed that way. Like I said though, it was quick and efficient, I left an hour later after arriving with a brand new Q60 coupe with every add-on I wanted and more, he even beat another dealerships salesmen deal by over 4K. Price has even stayed by my side since January when I got the vehicle, helping out and scheduling any service and basically will do anything to make my life easier in regard to my car. I don???t plan on going anywhere else when it comes to vehicles as long as Price is at Grubbs. Not your average pushy salesman. Genuine and cares.

Adolfo is a great salesman! I spoke with him on the phone and informed him exactly what kind of vehicle I was looking for. The phone conversation was great - he was nice, funny and provided me with information I didn???t know about Grubb Infiniti. Once I was there, I was provided with lots of options as far as color choices, financing and etc. Grubbs gave me the most for my trade in.... Adolfo stayed right by my side through the whole process. Grubbs Infinit closed at 8:00 pm. He stayed after hours to make sure I received the red carpet treatment and I had my shinny new red bow on my new QX 60. Awesome job!

Had a problem with my infinity jx35. It was pre-owned so I only wanted to see what the problem could be & the repair cost. Can't say enough about the amazing service &the courteous people at Sewell Infinity. Ryan Cox is just the the best! I recently purchased the suv & he informed me there was no charge for the repairs. I've told everyone the reputation Sewell has is well earned. Thank you again and as your commercial states I'm a " customer for life". Nora Hale

My wife contacted Grubb's INFINITI online and they contacted her back very quickly. We expected them to but one thing we noticed was how friendly and personable they were. Every step on the way they stayed in constant contact. Not the pushy type of contact you get from dealership but it more of a "hey we really want to help you get your next vehicle." We made an appointment and they kept us in constant contact. Raza went the extra mile he was very polite, down to earth and he made sure we were comfortable. I'll be honest before coming to the Grubb's I was a little nervous and scared because I didn't know what to expect going to a luxury dealership, but they made us feel right at home. They proved how much they really wanted our business! John Adewale was a fairly new employee at Grubb's but he wasn't afraid to get his hands dirty in this process either. John was also a very nice guy and helped me and my wife make up our minds on getting the vehicle that we really wanted. John took us to church.....(thanks John!) Christian came along and helped put the finishing touches on the deal. I have never had a car buying experience like I did at Grubb's. We had a lot of laughs and just a overall fun experience!. They even took us on a tour of the building which is an amazing facility!! It's also nice to know all the great perks that comes with the vehicle purchase like life time car washes and curb side service. Thanks guys and we appreciate being a part of the Grubb's family! - Brian & LaTyshua Hill

Well, I am going to tell my story.. I bought a QX80 back in 2014.. I stopped by the dealership back in 2014 and I was lucky to meet Price. He made me feel comfortable to the point that I end up driving off with a new QX80.. now 2018 I went to several dealerships looking for a nice affordable car. I stopped at Mercedes, BMW, Lexus, and on my way back to the house I stopped at Grubbs Infiniti to see if Price was there and he happened to be there.. I talk Price and told him what my budget was and that my intention was not to buy a car yet, but guess what! I end up buying the car and he did a great job, he is very exceptional and trustworthy. I end up with the car payment I was looking for with no pressure at any time during the process. Thank you, Price for your help we really appreciate your help!! Grubbs has a nice facility that makes you feel comfortable while my car is getting service..

My wife and I are now on our second and third vehicles from Infiniti; Price helped us get our perfect large SUV the 2018 QX80 and swap out a lease Q50. Experience top to bottom is why we are an Infiniti family and it doesn???t stop after the sale.

My friend and I walked in on a rainy day to look at vehicles. I was in search for a bigger vehicle and had the intentions to buy a used vehicle. We saw a very reasonable price on a used vehicle that had really low mileage but I wanted to do some more research and my time was limited that day. Mandy was very pleasant to work with. She had the answers to all my questions, which I had plenty. She was very patient and informative. I had to reschedule because I had to leave. We kept in contact throughout the next day because I was unsure of when my daughter???s volleyball tournament will end. Again she was extremely understanding and patient with my needs and worked with my fluctuating scheduled time to test drive the vehicle. All Questions were answered and I was very pleased with all the knowledge she had to share with me in regards to the vehicle. I was able to take home the vehicle for the weekend. I loved the way the vehicle drives and all the bells and whistles it came with, but decided on a new one because Mandy was able to work with me on some numbers. Mandy made sure I was happy with my purchase and worked with me on understanding all the functionality the vehicle had to offer. Mandy made my visits so comfortable and the conversations were so easy that it felt like I was having a conversation with a friend. My daughter felt very comfortable with Mandy and liked her a lot. I recommend Mandy to anyone looking to buy a vehicle new or used. She is definitely the go to person. She wants her clients to be happy with their purchase and not the type that would sell anything just to have a sale. Once again, thank you so much Mandy!!!

Price Clark made my car buying experience phenomenal! It was easy and I spent zero time at the dealership. He came to me! I purchased a 2018 QX 80 and could not be happier. This is my second Infiniti and I am a customer for life. If your looking for a great car buying experience and amazing service...Price is awesome!!! Love my Infiniti!

We just finalized our 4th vehicle with Grubbs and with good reason... from the showroom to the service center to ???our??? salesman to the Owner - Grubbs is superior in quality, style, professionalism and service! If you are looking for a patient, hassle free dealer, I would highly recommend Price Clark. We have been with Price since the Grapevine location opened. He is knowledgeable about the Infinity brand and genuinely a friendly guy. Thanks Price!

I purchased an Infiniti Q50 from Sayed Azhed, one of the best experiences of my life. Sayed went above and beyond to ensure we found the car I wanted, we test drove several vehicles and Sayed was a pro throughout the whole process. Beyond the purchase it continues to be an awesome experience. I test drove cars at the BMW dealership, the Acura Dealership, the Nissan Dealership and none of them held a candle to the experience I had at Grubbs. Oh and the car...The car is bad to the bone. I can't wait to buy another one!

Once a Sewell customer, always a Sewell customer. Had a great experience buying my Infiniti here. No pressure, competitive price, honest sales representative (Nick Lewis), and I saved a lot of time. This is my fifth car and I am coming back to Sewell for my 6th.Dallas, TX

I had excellent experience when I visited Grubbs Infiniti, specifically with Price Clark. From the very beginning I was skeptical that was actually going to drive off with a new car. I had a small down payment, some negative equity on my current vehicle and I just thought it was impossible. Price walked through all of my options and within a few hours, out was gathering my belonging from my old car and driving off with a new Infiniti Q60. Price did a great job and explained everything in detail. The process was quick and easy. Yes, it can be done!