First, Jorgen was a good sales rep. Online, the car appear to be exactly what we were looking for with a fantastic price. We showed up in the car had almost 2,000 more miles than what was listed on Cars.com.
We looked over the mileage and had it inspected at the Ford dealership. The car had some issues that indicated that it had been driven pretty rough for the mileage and it was CANANDIAN. Ford does not honor the same warranty for Canadian cars as it does for American cars. The specifications required for each country are different! Prices for Canadian cars are also cheaper and retailers can sell for a higher markup.
Though Anthony seem like a great person to go hang out with at the bar, he wanted to pretend like there was no difference between Canadian and American Ford warranties, would not make any price concessions for the increase in mileage then what was listed online and flatly stated that he was quite excited to be able to drive the car for a few more weeks until it sold.
Bottom line, do some heavy research and make sure that you are prepared to walk away if necessary.
My family & I had a great overall experience at MotorWerks INFINITY in Barrington. My salesman Steve Mink was phenomenal & great w kids. He and Ali Nauraiz in finance expedited the sale quickly so my family could get in and out in a timely manor. Shop MotorWerks INFINITY and ask for Steve. Not only will you get a great deal but a great vehicle & buying experience too!!!!
Born and raised in the great Chicagoland area but haven???t lived there since 1985. Motor Werks has always been a leader in the luxury car market there for as long as I remember. When I found the vehicle online I was searching for at Motor Werks in Barrington I was put in contact with Sales Specialist Mark Smith. Was I concerned about purchasing a vehicle site unseen? Not at all! Working through the process with Mark Smith was seamless and transparent. From Mark to Rashard in Finance I was treated with honesty, respect and like family. I flew in to O???Hara Airport and took the Metra train to Barrington station where I was met with a Motor Works representative. The vehicle was just as stated, immaculately prepped with a full tank. Took it for a test ride and was very happy. Paperwork was a breeze, took delivery and was on the road and home to Minneapolis for dinner that evening. Mark Smith followed up with a phone call the following day to insure my trip went well. He again contacted me a month later to make sure I was satisfied and if there was anything else he could he???ll with. I highly recommend Motor Werks in Barrington, IL. And of course, ask for Mark Smith.
We had a leased Honda Civic that was due to expire 12/18. We went into Motorwerks in Barrington to see what our options were, We worked with Bill Goggin and he walked us through what we could do. He patiently listened to what we wanted, and spent the time getting financial figures together. We finally decided to purchase a 2018 Honda CR-V LX. We would definitely recommend Bill and Motorwerks to friends and family
I came to buy an Audi A8. They had a great price and the experience was easy with no hassles. I dealt wuth Chad Blanton the sales person and the GM Rick Ayash. They were GREAT to dealnwith and it was really the best buying experience. I have bought over 30 cars and these guys were great tondeal with. I highly recommend them to anyone looking for a great experience and deal!
This is my 3rd car lease with Joel, on my first transaction Joel even drove the car to my home and put in my garage while on vacation. Honest, knowledgeable, easy to work with, and fantastic customer service. The best car salesperson I have worked with! Highly recommend!!!
Experienced great customer service from Joel Gappa. Glad to have him as our Sales Rep; he was extremely knowledgeable and courteous. What a pleasure after earlier shopping elsewhere. Joel was straight and upfront on all our questions and discussions. he truly cared that we were happy with our purchase. Bought a lovely Infiniti QX60 and am very pleased with it.
What started out as a rocky experience looking for a QX60 turned into one of the two best car buying experiences we have had (the other great experience was also with Infiniti of Hoffman Estates just over a year ago). Rick, the GM, put us in touch with Joel who was exceptionally knowledgeable and found us an amazing car at a really good price. Also, Amin was able to find us a really great financing rate. I would recommend Joel to anyone considering buying any vehicle from Infiniti of Hoffman Estates!!
Hi Guys, I purchased a vehicle from MW Hoffman Estates. The salesman that I came across was Dodi. He was extremely respectful and helped look for the exact car I wanted for my family. I would definitely recommend him to any person who may be looking to purchase a vehicle from MW in Hoffman Estates. Thanks again Dodi!
I was not expecting to leave with a 2019 but I did! I came in with an loan that was upside down the whole time. But Maria came and scooped from the lot in the front although I was hesitant, she was a breath of fresh air as a sales person. I came expecting a 2017 or 2018 and left with a fresh toy out of the box. Thank you Maria!
My salesman was very helpful. He put himself out to get me the best deal he could possibly give to me. Even after the purchase he followed up to make sure I was satisfied with my purchase. When I came back 6 months later to get an oil change the service people took good care of me and my car. Thank you Sergae and Chai.
Normally I love looking at cars but hate going through the buying process. This time the sales department and the finance department both worked well together and actually addressed my concerns instead of simply treating me like a faceless sale. I told the finance department that I was in a rush and they got me through the paperwork in twenty minutes, that had to be a record!
i was helped by a gentleman named Xavier Miller. He was helpful by answering all my questions and getting my into a car i wanted at a reasonable price. He helped my set up my phone and waze for the Subaru and gave me tips while driving/using a Subaru! Would highly recommend!
hello, I received amazing service for Robert. Im very happy whit my purchase.He did very good job expain me hech datail in the car. thank you very much,YOU guys need more people like him.
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