Used INFINITI cars for sale near Libertyville, IL

pretty good service. always courteous and consistent.

Drove nissans and Toyota my whole life..I was looking for an armada but got the luxury version instead which is the QX80. Very luxurious in and out my only gripe was the infotainment which is severely outdated with no android auto or Apple car play. still this big girl has plenty of power and the V8 is intoxicating lol which I'm loving. THIS truck isn't meant for fuel economy, if you want that, get a hybrid. Very reliable and luxurious. Hermosa Blue is plainly gorgeous for this truck.

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

I had a great experience at Autos of Chicago. Their inventory was well-maintained, and the staff was patient, professional, and never pushy. They walked me through every detail, including car history and pricing, which made me feel confident in my choice. The test-drive process was simple, and the vehicle I purchased matched the online listing perfectly—clean, reliable, and priced competitively. Financing was quick, and the paperwork was handled efficiently. Overall, this dealership made buying a used car stress-free. I would definitely recommend them to anyone looking for quality service and trustworthy options.

I've had this vehicle for 2 years and I love it. Such a smooth ride for a large SUV. Beautiful on the outside and inside. No mechanical issues whatsoever so far and i'm at 90k miles

I had no intention of buying a vehicle as I was just going in for a test drive. They brought one out that exactly fit what I was looking for. No pressure to buy, said let us know when you're ready. They offered a very fair price at the end. Buying process was very pleasant.

This rig is tight and comfortable as xxxx. It drives tight and handles like it is nobody's business. Yea it does not have remote start and navigation system. I just have to get a 2019 Infiniti pure base that is. I did not pay attention about those amenities. It is not a big loss. You can get a navigation sysem for nothing. And remote start in the winter time I suppose can a be a great thing to have. As you can warm up your car before hand. I guess it is not the end of the world. But the rest this behicle is cat's meow.

I was very pleased with my experience. I started at CarMax to "try on" several cars from several manufacturers. The salesman (Jack) was happy to oblige, despite it being cold and rainy. We walked the lot and I sat in ~20 cars. I went home and researched them some more, scheduled a few to test drive and came back on Jack's day off. This time, I worked with Brandon for a few test drives and discussed other vehicles at nearby CarMax locations. They found a vehicle that fit my requirements and transported it in for me to test drive. A few days later, I was back for the final test drive, loved the car and purchased it. Jack and Brandon kept good communication, weren't pushy and were a pleasure to work with. The business office was quick and explained the paperwork and processes effectively. Now, two weeks on, I'm very pleased with my car and experience. Thanks!

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

I had a great experience and also will recommend family and friends very great customer service

First of all, this is a beautiful SUV. We bought a used 2019 Luxe with 41,000k miles. I actually prefer it than the 2022 version in terms of exterior styling. Many consider that interior to be outdated, but I think the proper word is outlasted. There's a reason why they haven't changed this interior very much over the years. It is extremely reliable. It has physical buttons. Sometimes an upgrade in technology isn't always the best especially in a vehicle where reliability is paramount. The legendary VQ V6 is still top notch averaging us a combined 22-23 mpg which is great. My friend's 2015 QX60 has 206,000 miles and has no issues with proper scheduled maintenance. The CVT on this one great compared to its Nissan counterpart. The ride is plush but not as plush as a Lexus RX350. It is a bit more on the sporty side, and that's ok. You do not want to be too disconnected to the road. I think what tops it off is the incredible value it offers compared to our other options that we've looked at: Nissan Pathfinder Platinum, VW Atlas, Lexus GX460, and Audi Q7. Overall this beat all of them.

Professional and friendly staff. Clean and inviting facility. Sales team are responsive and work hard earn your business.

I had the pleasure of being assisted by Sam, and he was amazing. He wasn’t pushy at all and answered every question I had with confidence and clarity. He was friendly, approachable, and made the whole experience comfortable and easy. Great service all around.

The car is everything that I need with the space to accommodate myself, friends, grandchildren, groceries , etc very comfortably. I love the way it handles, the design, the interior and especially the color.

Rep was great, no hard sale, spent time with me, looking at various options. Manager was also easy to work with and make my deal happen. Made extra effort to make deal happen and drive car out that night (stayed an hour after closing!). Found a spot later on car, without hesitation, took it to shop and buffed out, they could have easily not done this. Great experience!

I purchased a car from Citi Auto and I couldn't be happier with my experience. Mr. Erdem and Mr. Yusuf were incredibly helpful, professional, and honest throughout the entire process. They made everything smooth and stress-free, answering all my questions and ensuring I got the best deal possible. The car is in excellent condition, and I truly appreciate their outstanding customer service. I highly recommend Auto Citi to anyone looking for a reliable vehicle and a trustworthy dealership. Thank you, Mr. Erdem and Mr. Yusuf!, Thank you Citi Auto!

We have been very pleased with the QX60. I like size, appearance, and excellent performance. Our service manager, Ryan Treadway at Clear Lake Infinity has provided the most outstanding service I have ever received at any dealership.

Robert was a great person to buy a car from he took his time to explain everything about the car that was great to have sales man who knows cars thank you Robert

A couple of reasons I gave it a four rating is that the paint seems to peel at the least nick and one of the recalls gave me pause about the R&D of Infiniti.

I had such a great experience here at this dealership. I especially want to send a SHOUT out to Enzo Ornelas, who sold me my new car....he was absolutely outstanding! He provided first-class service all while making me feel at ease. I would recommend Star Nissan to my family & friends without blinking an eye.

It’s a great car however I do not feel like “things are conveniently “ located. When driving, I struggle with finding the defroster, or adjusting the entertainment system. Perhaps with more time, I will get used to it.

I would definitely recommend this dealership. It is the easiest, straight forward and friendly car buying experience my wife and I ever had. On top of it, their prices are way below the market value, low milage and excellent conditions. Shafi is a straight shooter, works with you, he listens, gives you what you need and guides you all the way. It's Customer first for this guy. The paper works were handled efficiently and professionally. No delays, No hidden fees, No problem - Results are delivered.

Wanted something special and an up grade. Needed a nice family car that I can travel etc. I would buy another one with no problem

Very honest and helpful in the process,cannot reccomend them enough. They took care of every aspect of the deal and made sure there were no issues with the vehicle. Highly reccomend.

The QX60 has been to the East coast and back 2X in my 2 years of ownership. The ride is so smooth and comfortable. The midnight black paint finish that looks like royal purple in sunlight gets noticed and complimented by strangers.

I worked with Dave and Trevor on my new QX60. After an initial questionable experience I was able to meet Dave. He is extremely good at what he does and any car dealer should know that he is the very best at his trade. I would recommend Dave for a promotion but I believe he is the top dog there already. Great guy all around! Trevor delivered our car and another great guy. Just a 5 star experience from these guys.

Just bought an RDX spaceship from these guys. The absolute best car buying experience I have ever had. In more than 50 years. Sebastion, our salesman, was incredible. Spent an enormous amound of time explaining the car's thousands of features, and made all the settings, etc. he thought we would want. Even helped out the next day via facetime when we forgot how some of them worked. And then called AGAIN the next day to make sure we didn't have more questions!!! When's the last time that ever happenned to you? Elson, his manager? More of the same. No BS, no haggling, reasonable on every issue and request; cuts righ to the chase. Found out he jogs near our home and actually invited him to stop by for coffee. When has that ever happenned? Rashard? Continued the same great service. Looking for a car? These are the guys to see.

I bought this car pre owned with very low miles. I got the Lux model and feel that this is the best car I have ever owned. It has everything I want

Really very happy with my new 2023 Camaro 2SS! Golf Mill Chevrolet did an outstanding job with everything from the initial ordering process, to the delivery of my Camaro. I would like to personally thank Art, Frank, Edyta, and Melissa, for making my new car purchase and dealership experience a very good one!

Love it!!! My salesman Ali Abdullah at Infiniti in Clarendon Hills. He was very patient, helpful, understanding with our needs. He made this experience exciting and comforting! Please ask for him, he will take care of you. Joe is amazing as well!

I cannot recommend this dealership enough we had the best experience with Jason! His customer service was 10/10 I will definitely recommend Zeigler and Jason to anyone in the market to buy a car 10/10 recommend we will be back in the future!

I worked with sales Representative Jairo at Berman Nissan of Chicago, looking for a safe car to drive more than 40 miles a day 6 days a week for work. We looked at several options and I was able to test drive all of the models I was interested in. I was able to look at all of the CarFax reports on vehicle history to have transparency on each of the vehicles I was interested in. I was able to find a great car thanks to Jairo, and my hats off to him for making it an easy and informative process in my car buying, even though he was new to the company. It was nice of him to share personal details to make the interaction more enjoyable and humanely! I appreciate this location’s flexibility on car showings, I had to come back 3 separate days to finish looking through cars between a busy work schedule. The front desk rep mad scheduling appointments easy and was able to help change my appointments several times with schedule conflicts. Everyone was friendly, willing to help and smiling. I would recommend this location not for the car deals but for the personal care they gave me and helped answer all my questions and concerns with financing, maintenance, and service benefits!!

Great staff and service. The dealership seems very well run. You can tell by seeing happy employees.