I recently purchased a used Honda odyssey from Grubbs Infiniti in Grapevine. My sales associate, Zee, was very knowledgeable and helpful. The process went very smoothly and I would recommend this dealership. Thanks again!
My friend and I walked in on a rainy day to look at vehicles. I was in search for a bigger vehicle and had the intentions to buy a used vehicle. We saw a very reasonable price on a used vehicle that had really low mileage but I wanted to do some more research and my time was limited that day. Mandy was very pleasant to work with. She had the answers to all my questions, which I had plenty. She was very patient and informative. I had to reschedule because I had to leave. We kept in contact throughout the next day because I was unsure of when my daughter???s volleyball tournament will end. Again she was extremely understanding and patient with my needs and worked with my fluctuating scheduled time to test drive the vehicle. All Questions were answered and I was very pleased with all the knowledge she had to share with me in regards to the vehicle. I was able to take home the vehicle for the weekend. I loved the way the vehicle drives and all the bells and whistles it came with, but decided on a new one because Mandy was able to work with me on some numbers. Mandy made sure I was happy with my purchase and worked with me on understanding all the functionality the vehicle had to offer. Mandy made my visits so comfortable and the conversations were so easy that it felt like I was having a conversation with a friend. My daughter felt very comfortable with Mandy and liked her a lot. I recommend Mandy to anyone looking to buy a vehicle new or used. She is definitely the go to person. She wants her clients to be happy with their purchase and not the type that would sell anything just to have a sale. Once again, thank you so much Mandy!!!
Mandy made the process very painless. We did most of the work upfront over the phone before I entered the dealership. Once I arrived I drove the car and finance had the docs ready. I would highly recommend Mandy and Grubbs Infiniti Grapevine.
My salesperson Mandy was exceptional. This is my second experience with the brand and Grubbs Infiniti; each time gets better. Mandy knew exactly what our expectations were and she made it happen! She was very knowledgeable and personable. Her recommendations were respected because she was genuine. The salesperson truly makes a difference when getting a new vehicle.
Since the first conversation, Keith was very helpful! Answering, all my questions, etc. When we got to the Dealership, he was Gentleman from the first handshake! He spent as much time as we needed to feel comfortable about our purchase! Keith, even helped us with directions to motels and restaurants as well!! I have called Keith during the sale and ALWAYS responsive with in an hour!!! I will definitely, recommend e-one car to my family and friends! Thanks, for the EXCELLENT service! Thanks, Keith From your Arkansas friends!!! Steve and Jacque Zimmerman
Michael Johnson was a pleasure to deal with. He sold me my dream corvette and made the purchase easy and hassle free. The owner is a great guy as well. He was up there on Saturday pressure washing the building by himself. Was impressive seeing the owner out sweating while his employees were in the air conditioning. Tells me a lot about his work ethics and what he expects from his employees. He even took the time to tell me about my Vette in detail. Seemed like a great guy. They were all great.
Top notch, hi end dealership. My salesman Kenneth answered all questions and really made me and my wife feel at home. He took the time to answer all questions and let us test drive as many cars as we wanted with no hesitations. I really believed he wanted is to leave very satisfied. This is the reason I am and will continue to be a repeat customer.
Gene Reeves has been handling my aut service since 1999 when I bought my first car there, a 1999 Isuzu Trooper. Then a 2004 Escalade, a 2014 SRX, a 2016 CT6, a 2017 XT5, and now a 2017 CT6. I've NEVER had anything to even think about being upset over. Top shelf service department, top shelf sales experiences.
This was our first Infiniti QX60 buying experience and we had a wonderful experience with Sewell Fort worth. The salesperson Adam was very helpful and was always quick in responding to our queries. The process was so smooth and straightforward, mostly done over phone/text and no pressure to visit the dealership. We visited only once when we felt like. Adam answered all our questions regarding the feature details of various packages. They did their best to make sure that we get the brand new car at a great price.I would definitely refer them to someone who is looking to buy Infiniti. I hope they do the same if I need their help in services and post sale issues, if any.
My entire experience here was superb. Eddie Urbina worked with me, and he was honestly the best sales person I've ever experienced. Any time I needed Eddie, even after I bought my car and had questions (which could have easily felt like an inconvenience to him), Eddie answered my calls or texts within seconds and was happy to help me in any way he could. He went above and beyond what was necessary to help me. Eddie has a keen memory for details and is a skilled listener. He was incredible at recalling details about our conversations and using that information to give me other suggestions. I was in corporate sales and managed salespeople for many years, and I know how rare these skills are. Sewell does a great job of training their employees. Everyone there is friendly and service-minded without fail. When shopping here, it quickly becomes obvious that this is one of the top dealerships in the nation, not just in Texas. Thank you Sewell and Eddie for making this an easy and enjoyable experience!
It was overall an outstanding experience--from two weeks of phone conversations working out the particulars, to the day of finally making the trip to the dealership and sealing the deal--the Sewell experience was unlike any other. Charlie was super friendly and laid back. Excellent customer service!
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