Used 2018 INFINITI QX80 for Sale in Jacksonville, FL

I have been with Infiniti since 2007 and I was basically sold on how I was treated not only during the purchasing process, but all the follow up that kept it alive. By 2012, I still had made a second purchase to move my wife into an Infiniti & out of her Nissan as the previous 5 years convinced me to stay the course with Infiniti. The service department was really the clincher, mainly how I was treated as a valued customer and it really helps when you have a service adviser, such as Roger Sain who not only knows the products inside and out, keeps you well informed, forecasting you of upcoming requirements or maintenances, and keeps you informed of trending or known issues of certain year models, and how Infiniti targeted commonly failed parts in earlier year models and Infiniti was able to manufacture those high fail rate items for improved higher quality replacement components for older & current model vehicles and future production. I had many items that did fail on my 2005 FX-35, most all of which were covered under my extended warranty. This is very telling of a manufacturer where quality is a top priority. This information also weighed heavy on my decision to retire the 2005 FX-35 and purchase a CPO 2014 QX-70 3 weeks ago. Roger shares his insight and his knowledge always, he also kept me up on the lack of issues this newer model had because of the targeted quality improvement program of the failed items on prior models. As I mention in the title of this review, the Service department IS the key component for customer retention. If its not understood that way, it really needs to be understood that way. Your relationship with the Sales side of the house is short term, I on all 3 occasions of buying an Infiniti vehicle had a great experience in the purchase, however the game is different. Its not the sales guy that made me come back, he just put in a long term debt....hehe. It's true, a Sale rep wants your sale, your signature, and it puts food on their plate. That is just the nature of the beast and I understand that its their job. We all need a job so I get it, but Orange Park Infiniti sales guys really helped me out a lot on this recent purchase, so I am convinced they too are a new breed of sales personnel alive within the Orange Park Infiniti that Atlantic place does not have. But the reality of it is once you are past the sale, you are done. They did their job and now as the customer, hopefully happy like I was drive away. From this point on, what makes or breaks retention of a customer is how the long term relationship is handled from that day forward. That responsibility falls in the hands of the Service department. Roger Sain in my book get the 5 start CQA. Commitment, Quality, & Accountability, that all by itself earned my trust for the 9 years I have been with Infiniti. This is the biggest and only reason I remained an enthusiastic Infiniti owner. It is a great vehicle but the vehicle is only as great as the service department that takes care of you from final sale forward. Roger Sain leads an enviable example for others to follow as one of the best service advisors I have ever had the good fortune of running into. He is very professional, knowledgeable, honest and forthright. When I return for service or repairs, I don't feel like I am just a number, and I have 100% confidence the service or repairs will be done correctly or Roger won't accept it. He tends to develop and earn the respect & trust with his mechanic's in his professional way, and makes sure they understand his expectations, and they tend to deliver on it. I always feel that I am a valued customer but more so, its how I was treated from the Service department when I had to go, and Roger Sain get 98% of that credit. Well there were some times he was off when I needed something done, but that 2 % does not go against him, I add it to the score as I am 100% with Infiniti. Thank you all for everything well done.

Was originally interested in a Toyota Sequoia (we’ve been Toyota fans for years) but checked out the Infiniti QX80 because of the looks and features and chose the QX80 over the Sequoia. Great value for the price point.

I went there to look at a 370 Z. It was the first time I drove one, while I liked the look of the car I didn't like the driving experience and decided not to buy the car. Scott , the sales rep was excellent and I believe the car was priced right but it wasn't the right car for me. I would have no hesitation going back there to look at other cars.

This car meets all of my needs. It is beautiful, spacious, has all the technology and luxury additional items that I wanted. It drives great, gets better gas mileage than I expected at 19 mpg. It has third row seats that automatically fold into the floor for more cargo space. All the seats are comfortable and adjustable, even the third row reclines! It’s an awesome car that gets many compliments! I love it. It is AWD which I don’t use often but works great if there is snow on the ground.

I was getting my car's oil changed and recieved excellent customer service. One employee in particular was especially kind and professional, his name was Kevin. Wonderful overall experience at Infinity, will stay with this company for a very long time!

This is by far, the best car I’ve ever owned . I’ve had Corvettes, BMW’s and Mercedes, and they don’t come close to the quality and reliability of my qx80. It’s the perfect SUV. I love the looks, the 400 hp engine, the safety features, the comfortable seats, the way it floats down the road and I just love driving it. My next car will be another qx80👍🏻People complain about the gas mileage...but what can you expect from such a big, powerful vehicle? If I wanted good gas mileage, I would’ve bought a Prius. Even though it’s a large SUV, it’s very easy to drive and the cameras make it very easy to park. The turning radius is great, too. I absolutely love this car❤️

I have been with Infiniti since 2007 and I was basically sold on how I was treated not only during the purchasing process, but all the follow up that kept it alive. By 2012, I still had made a second purchase to move my wife into an Infiniti & out of her Nissan as the previous 5 years convinced me to stay the course with Infiniti. The service department was really the clincher, mainly how I was treated as a valued customer and it really helps when you have a service adviser, such as Roger Sain who not only knows the products inside and out, keeps you well informed, forecasting you of upcoming requirements or maintenances, and keeps you informed of trending or known issues of certain year models, and how Infiniti targeted commonly failed parts in earlier year models and Infiniti was able to manufacture those high fail rate items for improved higher quality replacement components for older & current model vehicles and future production. I had many items that did fail on my 2005 FX-35, most all of which were covered under my extended warranty. This is very telling of a manufacturer where quality is a top priority. This information also weighed heavy on my decision to retire the 2005 FX-35 and purchase a CPO 2014 QX-70 3 weeks ago. Roger shares his insight and his knowledge always, he also kept me up on the lack of issues this newer model had because of the targeted quality improvement program of the failed items on prior models. As I mention in the title of this review, the Service department IS the key component for customer retention. If its not understood that way, it really needs to be understood that way. Your relationship with the Sales side of the house is short term, I on all 3 occasions of buying an Infiniti vehicle had a great experience in the purchase, however the game is different. Its not the sales guy that made me come back, he just put in a long term debt....hehe. It's true, a Sale rep wants your sale, your signature, and it puts food on their plate. That is just the nature of the beast and I understand that its their job. We all need a job so I get it, but Orange Park Infiniti sales guys really helped me out a lot on this recent purchase, so I am convinced they too are a new breed of sales personnel alive within the Orange Park Infiniti that Atlantic place does not have. But the reality of it is once you are past the sale, you are done. They did their job and now as the customer, hopefully happy like I was drive away. From this point on, what makes or breaks retention of a customer is how the long term relationship is handled from that day forward. That responsibility falls in the hands of the Service department. Roger Sain in my book get the 5 start CQA. Commitment, Quality, & Accountability, that all by itself earned my trust for the 9 years I have been with Infiniti. This is the biggest and only reason I remained an enthusiastic Infiniti owner. It is a great vehicle but the vehicle is only as great as the service department that takes care of you from final sale forward. Roger Sain leads an enviable example for others to follow as one of the best service advisors I have ever had the good fortune of running into. He is very professional, knowledgeable, honest and forthright. When I return for service or repairs, I don't feel like I am just a number, and I have 100% confidence the service or repairs will be done correctly or Roger won't accept it. He tends to develop and earn the respect & trust with his mechanic's in his professional way, and makes sure they understand his expectations, and they tend to deliver on it. I always feel that I am a valued customer but more so, its how I was treated from the Service department when I had to go, and Roger Sain get 98% of that credit. Well there were some times he was off when I needed something done, but that 2 % does not go against him, I add it to the score as I am 100% with Infiniti. Thank you all for everything well done.

Perfect vehicle for transporting grandchildren, excellent room if moving items. Very comfortable, quiet ride. There is everything to like about this vehicle. For New England winter weather, this QX80 is perfect!!

With this latest purchase, I have owned 3 of this vehicle, 2012 QX56, 2016 QX80, & 2019 QX80. I also own a 2016 QX50. But the QX80 is one of the most stylish cars on the road and very comfortable and safe to drive.

Pam took care of me like family she knows about the cars and she very friendly and very patient and beautiful person she haves outsranding service she want the customers to get what they want in a vehicle and they couldn't have found a better team hertz is the place to go to get a car I know I have received the best deal will definitely send people over.So happy and love my vehicle

My husband been waiting for this purchase for a couple of year and it was worth the wait. This is our traveling auto cant wait to hit the road.

Stephen did a great job! The whole staff was very helpful and made it an enjoyable experience😀 He even drove all the way over to my job so that I wouldn't have to come back to sign the rest of the papers💯

I am new to the infinity line of vehicles but would buy one again. I love all its features, and it's comfort. It's not for the faint at heart because of it's price, but you will get what you pay for. Have put 5K miles on it in 4 months, and I am completely satisfied.

My experience at Orange park Infiniti (Jacksonville) is by far the best experience I have had with any dealership so far. These people are friendly and professional. They responded to my needs, they were transparent with the fees, and delivered the car in a timely manner. Constructive critiscism would include more detailed explanations of certain maintenance packages. Overall I would rate my experience as a 9.5/10, I already recomended this dealership to many of my friends, and would like to specifically thank Scott and Norman for their business and going above and beyond for their customers.

Awesome visit everyone friendly and knowledgeable treated us like family. Ed David took his time with us , very knowledge and patient 😁The manager that worked Sunday October 15th was great also they both did everything in their power to get us in another lease for the price I was comfortable with.

Best car buying experience ever. I am a very savvy car, buyer. I was in no hurry to buy my new car. I live in Tallahassee, but was willing to go as far as Orlando to get a good deal. I received offers from about 12 different dealers. The price for the same vehicle varied by 1000's of dollars. Several dealers would give me low prices, but would not follow up with a formal offer. I finally found Orange Park Chrysler Jeep in Jacksonville, FL. My first interaction was with Richard Bateman who gave me a very detailed breakdown of the out the door price, right down to the $2.00 lemon law fee. During our negotiations, which was done via email, Richard had to leave so he directed my correspondence to Blake Roberts who took over and helped compete the deal without stepping foot in the dealer. When I arrived to pickup the vehicle Gene Myers took over and explained all the paperwork, discussed warranty, free oil changes and was very friendly and professional. I next met with Thomas Bobango who setup the financing and again was very friendly and professional. I was in and out in my new Jeep Patriot in no time at all. Orange Park Chrysler gave me the best price of all the other dealers, was professional and courteous and made the purchasing of a new car a pleasure.

My name is Dott and I just wanted to share my great experience at the Ernie Palmer Toyota dealership. I was referred to the company looking for a car and was treated like a VIP customer. I was helped by Mr. Micheal Weathers and he went above and beyond for me and I really appreciate that. I even mention that due to circumstances I wouldn't be able to travel to get the car. Mr. Weathers advised that it was not a problem and had the car delivered to me that same day over 200 miles later. That's how I would be like to be treated everywhere I went. Thanks again Mr. Weathers for all your help and assistance.

Met all of my need for reliability, comfort, affordability, And style. I like the way it drives and how safe I feel driving it. A great buy!

Lots of seating with all the luxury you could want for creature comforts. Smooth and silky ride with power and a true feeling of safety.