Used 2019 INFINITI QX80 for Sale in Houston, TX

I just had the most unbelievable, remarkable, outstanding service of my life. A truck I recently purchased broke on me while pulling an RV for a planned vacation. Diane Boyd took care of my family as if she were the one going on vacation! She jumped into action and made the whole repairs process painless. I am still in shock. I am not accustomed to having people keep their promises, or do the right things just because they are right. I am used to excuses and justifications and meanness especially once a company has my money. But I am writing this to express my sincere gratitude and appreciation for the over-the-top level of service and care shown to me and my family. I highly recommend Texas Direct Auto and encourage others to give serious consideration to purchasing the extended warranty. Texas Direct Auto kept their word with me beyond belief. Thank you Diane Boyd!

My husband been waiting for this purchase for a couple of year and it was worth the wait. This is our traveling auto cant wait to hit the road.

I was very satisfied with my visit. The sales person that I spoke to was very courteous and knowledgeable about the product.

I bought this car used and scheduled the 45K mile service interval with Jerry Singh. Just before my appointment, the car developed a wheel bearing issue. Jerry took care of everything, even setting up a loaner vehicle to make sure I wasn't inconvenienced. He communicated with me during the repairs and coordinated with my warranty provider. We even found the time to discuss maintenance intervals going forward. The car is running great and I'm feeling confident that I have a professional to help me keep it that way.

Battery died. I got a jump start and drove into West Houston Infiniti with out an appointment (obviously). Benny took care of me as a walk in and within a couple of hours, they honored the warranty on the battery and I was back on the road. Thanks Benny and West Houston Infiniti!

West Houston Infinity offers the best customer service over any other dealership I've done business with - including other luxury brand dealerships. From the moment I drive in and am quickly approached by the greeter (Bob) it is a positive experience. My customer service representative (Brian W.) is always attentive, prompt, courteous, and professional. I highly recommend this dealership whether it's for purchase or service of an existing vehicle.

I Contacted West Houston Infinity for a routine maintenance. My preferred Service Rep is Josh Jacobs. Without fail I was provided a date and time within a day. I had mentioned that my side mirror wasn't working properly with no other thought of repair due to the cost. I dismissed it. During the visit Josh researched my contract and informed me that it was covered under extended warranty and there would be no cost to me. My point is I had no Idea that the extended warranty was still in effect. The Service Rep researched it without being asked. This kind of initiative is what sets the individual and the dealer ship apart. Repairs were scheduled with a loaner. In addition the service was conducted, the car was washed and returned to me in little over an hour. Just great service which keeps me returning and being a loyal customer

Overall, very good. Service was easy and quick. Came in for an oil change and tire rotation expecting to wait for 1.5 hours, I was out in an hour or less.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

Perfect vehicle for transporting grandchildren, excellent room if moving items. Very comfortable, quiet ride. There is everything to like about this vehicle. For New England winter weather, this QX80 is perfect!!

I began looking for an economical newer used car locally about two weeks prior to finding my 2016 Ford Focus at Hertz South Houston. I worked with Esmeralda Robles and made my deal through email, text and phone. The car was as promised it would be and the deal was painless and easy. I would recommend her and the staff at this facility to anyone looking for a well maintained used vehicle.

With this latest purchase, I have owned 3 of this vehicle, 2012 QX56, 2016 QX80, & 2019 QX80. I also own a 2016 QX50. But the QX80 is one of the most stylish cars on the road and very comfortable and safe to drive.

I had purchased a 2017 QX60 from this location and the experience was excellent. The person that I was working with was Berj and I really felt that he went above and beyond in helping me find the car that I wanted and at a very good price. If you're fortunate enough, try to ask for him because he will take care of you. There was no pressure during the whole process from the start to end. Even at the Finance Manager's office, paperwork went through very quick (less than 30 minutes) and yes, additional things were offered but I didn't felt pressured at all to get anything that I didn't want. If you're looking for a car, this is a great place to start. As with all purchases, always get a second opinion/price at a different location so that you're be able to compare but definitely include Southwest Infiniti as one of choices. This review was for only the purchasing of a new vehicle. I will update it through time with my experiences from their post sale and the servicing of the vehicle.

I cannot say enough good things about this dealership. From the moment we walked in to the moment we left we felt comfortable and taken care of. It was truly a pleasant vehicle buying experience,... something unheard of in my book. The receptionist was friendly, the salesman, Steven, was phenomenal and did everything he could to help us through the experience and even called the next day to follow up to make sure our drive home and everything was okay. Will definitely come back for our next vehicle.

Ashley and Zach were very helpful and very knowledgeable about the vehicle I was looking at! Would definitely buy a vehicle from Sewell!

I have purchased 4 cars within the past year, my experience with James K., has been the best EVER...he has really gone above and beyond to cause me to always purchase my vehicles from Sewell. It has been a real pleasure, nice to know there are still dealerships that care. Thanks Sewell for your great service that's been provided by James.

Excellent Customer Service. Salesman was great. Dealership was great overall! Very friendly environment. Vehicle we purchased was used but excellent condition. I strongly recommend this dealership to anyone.