Used 2019 INFINITI QX80 for Sale in Tampa, FL

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Perfect vehicle for transporting grandchildren, excellent room if moving items. Very comfortable, quiet ride. There is everything to like about this vehicle. For New England winter weather, this QX80 is perfect!!

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

With this latest purchase, I have owned 3 of this vehicle, 2012 QX56, 2016 QX80, & 2019 QX80. I also own a 2016 QX50. But the QX80 is one of the most stylish cars on the road and very comfortable and safe to drive.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

My husband been waiting for this purchase for a couple of year and it was worth the wait. This is our traveling auto cant wait to hit the road.

Steven was an amazing salesman. The second we got out of our car he was there ,seemed to be on a break eating an icy ...which he dropped immediately and helped us . The process was smooth and he kept us informed all the way . The only thing I would improve on is getting into the final stage of signing ( we waited over 2 hours ). But overall great experience. And we purchased a Dodg Challenger Scat Pack 👍🏻. Good job Steven !

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

I was 3 hrs from home when the failure occurred. From the moment I walk into dealership until I left with my fixed car. My service advisor treated me professionally and as if I was a VIP. My service advisor ???Tracy??? was the best. She expidited repairs, and provided lots of repairs progress communication. A huge thank you to Jerry Ulm Dodge, and thanks Tracy👍

I highly recommend Matt Duke as your salesperson. Matt is the best of any auto sales person I have worked with in all my years of buying cars which is well over 45 years. Truly, I felt like I was buying a car and NOT being high pressured like many car salespeople are. The "experience was exceptional" with Matt's consultation. He gets A++, 6 stars out of 5, 12 out of 10 ... however you want to rate... for providing trust, confidence, ability to answer all my questions (I ask many questions) and assisting us in making the right decision on the right car, the Genesis G90, for my needs. Matt displayed "excellent self control with patience" and went above and beyond and delivered the Genesis G90 to my home, on Sunday, his day off, and spent well over 3 and 1/2 hours going over all the features on the car. Finance person, Robinson Aswood, was exceptional and patient in assisting me to understand our lease agreement, and answering my many questions to understand the lease terms. Thank you Robinson. I am grateful for this car buying experience and all the people who worked with me at Brandon Hyundai. Thank you, Shannon & Richard Damschen, Realtors with Keller Williams Realty

We came to look at a car fax truck 04 Ford and ended up in a 2010 f-150 couldn't be happier. Thanks to Preston we were able to negotiate a price that we could afford. We never felt under pressure and felt like he was working for us thanks. We will definitely send any of our friends there, and the barbecue was worth the trip. Gotta go Mr Maurice Paquin😎😎

Matthew made this purchase a smooth process, thank you for your assistance. will make sure I will refer anybody who is looking for a car to Matthew. thank you. Juan Lopez Call Matt 727-534-7394 tell him Juan sent you his way.

I took my new VW Golf in for its regular service (oil change). I made the appointment at a time convenient for me and arrived a couple minutes before the 9AM scheduled time. Since it was (hopefully) a quick service, I decided to just wait it out in the Lokey VW waiting room. The service advisor was courteous and had my car pulled in to the bay within moments of me signing in. I had been waiting about 20 minutes when the service advisor came to let me know the oil change and multi-point inspection was complete and everything was good to go. He then asked if I would like my car to be washed and after saying yes, I settled in for about 15 more minutes before he came back to give me the paperwork and my keys and point me to my now clean and shiny and serviced car waiting up front. While I was waiting I had the opportunity to see another of the service advisors, Antonio, who has assisted me with other requests for this car in the past. Since I was hearing a sound that I wanted to be checked to confirm it was not something going wrong, I asked Antonio if he could check it out for me. Without hesitation, Antonio took the key and I jumped in as a passenger; he took my car around the block so I could point out the sound I was hearing that concerned me. Antonio quick diagnosed the sound as the turbo blow-off sound and that it was completely normal, setting my apprehension at ease (I was about to make a long road trip and certainly did to want to encounter any problems with the car while I was on the road). They say that when you buy a car, your relationship with the salesperson can be a good thing but the essential component of any car sale is the relationship and trust you have with the service staff since the sale is one-and-done but the service relationship is ongoing. Well, the service I receive from Lokey VW is second to none - I can put a check mark in all four of the boxes that are important to me: friendly staff, timely service, quality delivery, and value for the service! Keep up the good work guys!

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

I'm just going to talke about the only thing that was really BAD. My target time for delivery was 6am - 8am. My car showed up at 8PM. Hard to check it out in dark. I took the day off. And since it came so LATE that I had to call in sick the next day. (I get up at 3am for work) And the drivers door emblem was missing. Delivery drive said I had to prove it to him, that one was there when I nought th car, witch I did. He said there company would send me one. Yea RIGHT!!!

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

After dealing with a couple of local dealerships that left me disgusted and insulted, I decided to give on-line buying a try. I found the car I wanted on Vroom and then began checking every review on them that I could find. Most of the complaints had to do with getting the titling paperwork in a timely manner. I could deal with that if that was the main concern. So- I let Vroom know I was interested in the car and gave them information on my car as a trade in. They responded in 30 minutes with a guaranteed offer that was exactly what I was hoping to get based on Kelly Blue book.We decided to finance the remainder of the loan through our own bank as we got a better interest rate. Everything went beautifully! I was given the extension number of the associate that was assisting us and we were kept apprised of everything along the way. I mentioned the concern about receiving the titling paperwork (our interest rate could go up if we didn???t get the paperwork to our bank within 45 days). They had me talk to a person in their titling section who assured me she would make sure it went out as soon as possible. Delivery- Seamless! The truck couldn???t come to our house- no way to turn around-so he met us at Walmart (I love telling people I got my car at Walmart). He pulled my new car off, went over where some minor scratches were (I wouldn???t have seen them had he not pointed them out) , documented the condition of my trade in, loaded it up on his truck and DONE! My titling paperwork arrived the next day. I couldn???t be happier with the whole experience and will use Vroom the next time we???re looking for a vehicle.

I ran an ad on Craigs List for 2015 Lexus GS350 AWD and was contacted, via text, by Scott of Vroom. He asked if I would give him more information and he would give me a bid to buy the car. I had already looked into buying an Audi A6 and they low balled me on the trade in value. I then decided to downsize and sell the car rather than trade it in, so, I went to CarMax and they gave me a little more than the Audi dealer. The offer from Vroom as 10% higher than CarMax and the Internet process was very simple and efficient. I got my money within 24 hours (Direct Deposit to my checking account) after they received the title (via over night FedEx which they supplied via the Internet) and 7 days later a car carrier came for the car. I would highly recommend this company! I live in Pennsylvania and Vroom is in Texas.

Jerry Ulm takes care of things and the staff is all excellent. However, maybe because they were recently sold, they are letting me down a little. I had an incident with my Chrysler Crossfire. The insurance adjusted came to Jerry Ulm where it had been towed in. No one notified me. Tires, rims, cross ties etc were fixed, but when I went to pick it up it also had had damage that no one had noticed or picked up. My service advisor told me to make an after claim, and sure enough my excellent insurance company is covering it. But no acknowledgement of my time and extra effort is mentioned. The damage included two new rims and three new tires. These are high performance $250 each tires. It seems like I am in there all the time to get these tires fixed and the report is always that they are not fixable. Sure enough, less than five months later, one got a nail in an "unfixable" spot and I need a new tire. Why can't we ever get road hazard coverage I asked my service advisor. He said because they are "high performance" tires, so he never asked in the years we have been dealing wit this. But upon inquiry they are eligible and I feel extremely let down by this incorrect information and lack of good advice. Then with this new tire, I left it for valve cover repair I had been advised on -- $900. The service tech had mentioned it before and I asked to fix it then. Oh no, my service advisor said, Chris just said to watch it. Now the new tech said let's go forward. My service advisor called. Now not only was it the $900 valve covers but a whole additional cover repair -- another $1,000. I told Angelo the Service Manager how let down I felt by this and he said he would look into and try to make an adjustment -- but, as I said, I feel very let down and under-appreciated by these recent three events. They always make things right and staff is excellent, but I feel like with the new ownership they don't care about me any more -- and while things are cheerfully fixed they come with a cheerful extremely more expensive bill and trouble to get there again and my time is never acknowledged as valuable.

Matthew made this purchase a smooth process, thank you for your assistance. will make sure I will refer anybody who is looking for a car to Matthew. thank you. Juan Lopez Call Matt 727-534-7394 tell him Juan sent you his way.

This car meets all of my needs. It is beautiful, spacious, has all the technology and luxury additional items that I wanted. It drives great, gets better gas mileage than I expected at 19 mpg. It has third row seats that automatically fold into the floor for more cargo space. All the seats are comfortable and adjustable, even the third row reclines! It’s an awesome car that gets many compliments! I love it. It is AWD which I don’t use often but works great if there is snow on the ground.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

This is by far, the best car I’ve ever owned . I’ve had Corvettes, BMW’s and Mercedes, and they don’t come close to the quality and reliability of my qx80. It’s the perfect SUV. I love the looks, the 400 hp engine, the safety features, the comfortable seats, the way it floats down the road and I just love driving it. My next car will be another qx80👍🏻People complain about the gas mileage...but what can you expect from such a big, powerful vehicle? If I wanted good gas mileage, I would’ve bought a Prius. Even though it’s a large SUV, it’s very easy to drive and the cameras make it very easy to park. The turning radius is great, too. I absolutely love this car❤️

My wife and I came into the Infiniti dealership in Tampa just 15 minutes before closing. Kevin met us at the door and stayed with us until we closed the deal. I have been purchasing/leasing car for over 30 years. The experience with Kevin was, by far, the best experience I have ever had. To put it in perspective, car purchasing is one of my very least favorite things to do. I have had absolutely horrible experiences over the years, with dishonest, lying and manipulative salesman that have zero integrity. Unfortunately car salesmen, in general, have earned their less than satisfactory reputations. Kevin is an extreme exception. He walked us to several QX80???s. We could not devide between two colors, but definitely wanted the 22??? wheels. Kevin offered to find a vehicle with those wheels, in one of the colors we liked. He had 10+ vehicles in the lot, yet did not try to push us into any of them. He found for us exactly what we wanted. Kevin had a very in depth knowledge of the QX80. He has obviously spent many hours learning and understanding the details of this highly technical vehicle. I felt like I was learning from an expert trainer, not a car sales man. And we had not yet made a deal. Not once during the deal, did we feel even the slightest amount of pressure or manipulation attempts, (which is very common in my experience). Although we did not fully agree on the price of the QX80, nor the value of my trade, the negotiation was comfortable and fair. We both moved enough to make a reasonable deal. Once we made the deal, Kevin got our new vehicle ready for us while George handled the paperwork. George is a young and very knowledgeable professional. He was friendly and easy to talk too. All the paperwork was ready to sign and in order so that the process would go quickly. It took about 20 minutes. Which is exceptional. By the time we finished signing, Kevin had our car detailed and ready to go. This is at 10:30 pm. They closed at 8:00, yet still had personnel on site to prep our new car. I did not expect this at all. We saw the manager twice, just briefly. I do not remember his name, which is not a bad thing. It is because Kevin and George handled their business. so there was little need for a managers involvement with us. I will say that the manager was welcoming, genuine and made us feel comfortable. When we got in our new car, we were ready to drive off. Kevin got in the car and spent another 20+ minutes going over the details of the InTouch process. He connect both my wife???s and my phones. We now have a very good, general understanding of how to use most features in the highly technical vehicle. Kevin welcomed is to the Infiniti family. This could be a very cliche comment. However, he meant it. He offered to review anything we needed at any time. Kevin is a first class, car sales professional. He genuinely cares about his customers and wants them to be happy. Infiniti of Tampa should be very proud to employ people like Kevin and George. We will definitely come back to Tampa Infiniti and we???ll share our experience with friends and family. My hope is that Kevin and George both receive some sort of significant recognition as a result of this review. I have always been a very bitter customer when it comes to vehicle purchases, due to so many years of repeated bad expedited. So this feed back does not come easy. In this case, it was absolutely earned. Thank you Kevin and George.

I am new to the infinity line of vehicles but would buy one again. I love all its features, and it's comfort. It's not for the faint at heart because of it's price, but you will get what you pay for. Have put 5K miles on it in 4 months, and I am completely satisfied.