Used 2020 INFINITI QX80 for sale near Midlothian, VA

I would give ten stars if we could. We had awful experiences just during our shopping process, at so many MB dealerships (lying about cars in stock, sales people with zero knowledge about their vehicles, and just really poor communication). We are so glad though because it led us to finding my dream car at MB FW, and the sale manager Matt M. communicated and made the deal come together quickly, he was fair, and transparent. He answered car questions and helped at least half a dozen times with my questions AFTER the purchase. Our sales associate Brittany (Meghan Markle twin) - she was SO kind, and SO patient. I was coming from a car that was almost 20 years old so my learning curve was steep. When we arrived she spent no less than an HOUR going through every last single button on the car and setting everything up for my preferences. She knew the car inside and out. We were floored, and didn't expect it but appreciated it beyond what we knew at the time because it was alot for my husband and I, both coming from our college cars that were before cars became so high tech. We appreciated her knowledge, after coming from another dealership where we tried to buy a car, but the sales woman couldn't answer ANYTHING, and kept pushing us towards a car she had in stock, when we had explained a bench versus captain seats were a non negotiable. We would have stayed with her for the search but she could not answer a single question about the car and also thought it was an electric vehicle until we pointed out it was a gas powered car with a battery feature. We lost out confidence at that moment. My husband and I buy and keep cars for the long haul and although car buying is an awful process usually, MB FW (Matt and Brittany specifically, went above and beyond on numerous occasions for us to make it a smooth transaction both before AND after purchase which is when you really learn about a sales persons character. We are so grateful.

This is my second Infiniti. I still own my 1st one which presently has 312,500 plus mile. It was very reliable. I wanted a vehicle that had everything I wanted in it. So, I purchased it. I love it is all I can say.

I live in TX, It was out of state purchase. I bought car without test drive. car came clean, full tank of gas. most important no surprise. all made east by Derek Jones. Simply The Best. Jones Great response with timely manner. good Follow-up. polite very respectful, Easy and smooth transaction. Stephanie Vaughan was very good as well. only feedback they need to sand paper work wright away. not 3 week later. some stat like Texas car need to register with in 30 day to avoid penalty.

This car met all my needs. Very comfortable, a smooth drive. Most importantly it has all the gadgets that I love. That’s why I have 3 QX60 QX60 and Q60

This place was amazing!! I was looking for a new Honda Civic Si but found a slightly used one instead and got exactly what I was looking for. I dealt with Sam and Carlos and would highly recommend working with them to anyone looking at making your shopping experience that much better! Thanks for all of your help guys!!

Big engine(400 hp), most ground clearance, most luxury features on base model, Infiniti reliability, hassle free sales process(negotiated trade in, purchase price etc all over the phone) elegant quality interior. Tahoe’s/Yukon’s are now a dime a dozen.

Always fast & courteous. Service writer Brandon is aways a pleasure to work with. Plus I like that they send you a video of your car inspection from the underside.

I took my truck in for an oil change and a software update for Radio/infotainment. Brittany was very nice and kept me informed of progress as I waited in lounge area.

Everyone on top of it. Car was ready for viewing on arrival. Buying process went smoothly. Great people!

Service was great, efficient and professional. The place was clean, hot drink and cold beverage was available. Phone charger station was available and atmosphere is great to chill for waiting. They also have a car service if you want to go to Walmart.

I was interested in a preowned Mercedes they had. I asked for some additional information and she responded very quickly. Very helpful and pleasant to work with.

Tim Beal is my new service advisor at Chapman Ford because my service advisor (also Chapman) retired. Tim is awesome! He makes sure everything is perfect with my Mustang. It needed some engine work, and he stayed in touch with me and made sure all parts and equipment were new factory parts... nothing but the best! My Mustang has 80,000 miles, and it runs like a new car!! Tim is great, and all the employees at Chapman Ford are EXCELLENT!

I was there couple days ago and Caleb helped a lot with the service and he explained everything perfectly . I didn?t even have any questions to ask thanks to him . Great hospitality and customer service.

Just picked up my new special order Bronco Heritage from these folks and the whole process from start to finish was easy, fun an painless Jimmy, my sales guy, and Jason the owner were easy to work with - no hard line selling, just smooth professionalism and a feeling that I am a part of the family all the way. I got a great price on my new ride and a fantastic price on my trade-in and the smile on my face is really big, lol! If you are in the market for a Ford Louisburg Ford is, in my opinion, the BEST place to go even if you have to drive a bit farther as the experience is worth the wait.

Gino was very helpful, professional, and genuine to work with. He stayed after hours to allow us to test drive and explain all options. unfortunately the exact vehicle we were looking for was not on the lot or else we would have loved to continue to work with him! thank you for your time Gino

Very willing to work with me and stayed in touch through the whole experience thank you

Great follow up, I haven't at this point found unit I was pleased enough to purchase. Thanks for your attention...........done

Wonderful experience. Travis was thoughtful and honest in helping me to find a car that was affordable and reliable. My credit is not the best but luckily everything worked out.

Elizabeth is the best at what she does ,she is also the reason i go back to this service department

Great experience. Purchased older sports car over the internet. Could not look at car prior to purchase due to my availability. Chris was absolutely professional and very helpful. When car arrived at my house from delivery service the car was exactly as represented from the dealer. Would absolutely buy a car from Duffy’s again.

Sal was extremely helpful and successful got me an amazing deal for insurance. Thank you!!

Really great place to buy a car. Family owned and prices fair. Plenty of inventory and all nice vehicles. Takes care of the customers. Spent couple hours with owner checking the truck out and had a great time hanging out with him. Had small issue and he took care of it. Will buy next car here. Wife loves her new truck

Second time having service done with using the extended warranty purchased with the truck