Used 2020 INFINITI QX80 for Sale in Midlothian, VA

I would like to share with any potential buyer that if you are looking for a dealership filled with kind, caring employees who go out of their way to make sure you are a satisfied customer, please visit Infiniti of Gwinnett.. We just purchased our 2nd Infiniti (a 2019 QX60) and have owned Infiniti vehicles since 2007. Clara Salette was our Sales representative and the experience from beginning to end was nothing short of wonderful! She is warm, caring and worked hard to ensure we were able to purchase the SUV we wanted and we couldn't be any more pleased! We also worked with Jana Tahirovic for our last 2 purchases; she is so caring, makes us feel like family and ensures we are always a satisfied customer! Goran Cisic has also been our Finance Manager for our last 2 purchases and always takes the stress away with his great sense of humor, making the experience fun and providing real recommendations that will truly benefit us as the customer.. A truly awesome experience at Infiniti of Gwinnett!

I have taken my QX60 to the Infiniti dealerships in both Roswell and Marietta for oil changes and tire rotations, but this last time I tried the Infiniti dealership in Gwinnett. Rowell was okay, I could get in and out of there during lunchtime on a weekday in an hour and fifteen minutes, maybe an hour and a half. (That was oil, tires, and a wash.) The Nalley dealership in Marietta made me so frustrated I was in tears. Took them a half an hour just to call me up and get my paperwork started. An hour and a half later I demanded my car so I could return back to work. I told them I didn't care if it was washed - just bring me my car! It took them ANOTHER thirty minutes just to bring it around (not washed), so total I was there for over two and a half hours for an oil change and tire rotation. Never going there again for sure! I've heard they have a new service manager so I don't know if it will get any better but I'm not really inclined to try it. This last time, however, I took my car to the Infiniti of Gwinnett dealership - again during lunch - and again I needed an oil change and tire rotation. Kashawn was amazing! I actually initially went up there late on Saturday afternoon but they were just closing shop. He still made an effort to see if they could squeeze me in but they couldn't. He worked with me though to make an appointment for the following Wednesday (per my schedule, not theirs) at noon. I brought my car up there about 12:35 and he wrote out a card for me that had an expected finish time of 1:40 on one side and the Wi-Fi password on the other. I took my laptop in and got some work done while I waited. I didn't even realize an hour had passed but he came to get me right before 1:40 and told me my car was done and he was ready to finish my paperwork whenever I was. I finished what I was working on and went back to his desk. I paid for my service and he took me out to my car to make sure everything was to my liking. They even vacuumed the cargo area behind the third row for me like I had asked (they don't normally do that part - I think they only do the first two rows?). It looked great and I even had a complimentary bottle of water waiting for me in my cup holder! To be honest I went in dreading it so I took my laptop this time so I could at least be productive while I waited for an eternity for my car to get done. But that was not the case at all! They were great, Kashawn was SO nice and friendly, and they got my car done right and done on time. Guess I know where I will be going from now on? :-)

I went to MLM looking for a truck to buy as my very 1st vehicle. I didn't know what I wanted but I knew what I wanted it to have and how much I wanted to spend. I explained all this to Jay my Saleman and the search began. He was so patient with me as I test drove numerous trucks. I thought I found the one for me but it was unavailable. After 4hrs, I remembered seeing a Chrysler 300 and asked to see it before I make a decision from the other choices I test drove. Jay said, "Sure let me get the key." Jay pulled it out for me, I sat in it and knew I had found what was waiting for me. She has everything I wanted and more!!! MLM stayed open 2 1/2hrs past their closing time to allow my Dream to come true. Jay could have given up and told me to come back another time, but he didn't. He knew this was my 1st time buying a car and he let me find my "Chrysta!!!!"(That's what I named her lol.) What an AMAZING experience I had buying my 1st car from MLM!!! Thank You Jay and the MLM Staff for helping make my Dream come true. I just Love My NEW CAR!! Go check them out and ask for Jay. I guarantee you won't be disappointed.

I am a college student here in the area. My parents came from Ohio to help me buy my first car, and after our experience at Woburn Toyota, my family is going to be making the trip from Ohio to purchase all of our future cars! Our sales representative, Ernest Memminger, was patient and friendly, and he worked with us throughout the whole process. He was knowledgable and helped us find the right fit. I chose a 2017 Toyota Corolla SE, and I am very confident in my purchase. The service at Woburn Toyota was great throughout all stages of the buying process. Any dealership that can secure long-term customers from 600+ miles away must be doing something right!

I have just retired and I needed a new car. I started my homework by going on line to buy a pre-owned 2015 Hyundai Sonata. After dealing, and I do mean dealing with, three dealers, Brentwood Auto Brokers had exactly what I was looking for. The icing on the cake was Keith. He made my experience very pleasurable. He answered all of my questions to my satisfaction. I will recommend Brentwood Auto Brokers to any friends or family looking for a car.

I was getting my car's oil changed and recieved excellent customer service. One employee in particular was especially kind and professional, his name was Kevin. Wonderful overall experience at Infinity, will stay with this company for a very long time!

Sometimes things in life shift your priorities and you need to make adjustments. My wife and I had a 2015 Chevy Silverado we purchased to tow the toys around our lake house. We are no longer planning on keeping the lake house and with that we will no longer have a need for such a large vehicle. Over dinner my wife and I decided we should look into purchasing a more practical vehicle for our current and future family needs. We browsed the internet seeking what car will give us the best bang for our buck. On Sat February 24, 2018 my wife and I set out on our way to find our next vehicle. Our first stop was CarMax to have the truck appraised, and then we walked into Infiniti of Naperville. We were not looking forward to another car buying experience. The receptionist greeted us cordially, and paged for an available sales associate. We were introduced to Adam Murczek, where he ever so politely introduced himself to my wife first then to me. Thank you for being a gentleman to my wife. From that moment our experience changed.... We told Adam we wanted a Certified Pre Owned 2017 Infiniti QX60. He asked us what we knew about the vehicle and I said "nothing", at that moment his face lite up. You knew he was passionate about what he did, and that certainly showed through the amount of knowledge that he provided on the vehicle both in the showroom and on our test drive. After our test drive, we went back to discuss numbers and have our truck appraised by Infiniti. We had questions regarding leasing a Qx60 vs buying. We were introduced to the used car manager Jim Kalcic, who explained why we should lease or buy a vehicle. My wife and I crunched the numbers to see what would make sense, and Jim waited patiently to make sure if we had any questions they answered and to make sure our decision was the right one for us, and not what made the dealer the most money. We decided to proceed with the purchase of the 2017 QX60. Adam was very straight forward and honest with us, as he said I have a little wiggle room I do not have $5,000 to knock off of the vehicle. We met at a price that both parties agreed on. Of note, they beat CarMax???s appraisal on our truck. The experience did not stop there. After signing some documents we went to the finance office where we were assisted by Sean Pelkey. Super easy and seamless process, on a docupad. Sean did not pressure us with any of your ???typical??? finance products, but instead he showed us why we might find value in some of the products. Thank You Sean we shared some good laughs too. I would like to thank all of you gentleman who helped and assisted us in this car buying experience. Lastly, Adam you stand out of the crowd of your ???typical car salesman.??? You are genuine and truly have a passion for what you do every day. I have once been on your side of the desk and it can get frustrating, outside of the longer hours that are put into your job while being away from your family. Your character and dedication to your job and clients most importantly, is one to be recognized not only in a review but by upper management/ownership of Infiniti of Naperville. Thank You Again for a very wonderful experience.

I had an excellent experience leasing the 2018 Q50 AWD Hyped from Infiniti of Naperville. John Schultz was very accommodating, knowledgeable & friendly. The entire process was quick & easy. Infiniti of Naperville had the best deal in the 300 Mile radius of where I live. I actually live in Edwardsville (Southern Illinois) about 268 Miles away from Naperville. I worked with Dale Morrone to determine the best price/payment & with John to arrange the pickup and overview of the vehicle. Sean Pelkey was outstanding in making sure that we cover all aspects of the contract & keeping our kids occupied during the process. After I got home I also received a phone call from Dale to make sure I was satisfied with my experience at Infiniti of Naperville. Overall, this was an truly outstanding experience.

Randy Chin was professional,knowledgeable and took the time to answer all of our questions so that we made sure we purchased the right car (2019 QX60). Sean, Mark, James also were very friendly and professional through the finance process and review of the car's features. John/Millie O

I called from Colorado Springs at 4:30 pm on the 29th of July (Friday) and spoke with Savannah. She quickly looked up the vehicle I was interested in to confirm that it was still on their lot. I explained that my husband and I was still working and that we probably wouldn't get there until sometime between 7:30 and 8:30 (they close at 9:00). She said, "No problem." Then asked, "Please text when on the way so I can hold the vehicle for you". She further explained that she would have the vehicle up front for us as we pull into their lot. When we got there at 8:15, she was still with another customer but had planned in advance to have another sales rep/manager (Warren) to assist us while she was detained. It didn't take long for her to finish with the other customer when she took us out on a test drive. To shorten the story, we love the vehicle. Savannah and the finance department (thank you Jon) filled out all the necessary paperwork and had us out of there shortly after 10:00. During our wait, she treated us to complimentary snacks & drinks and showed us the massage chair. We got a GREAT deal with AMAZING service in an absolutely beautiful showroom. I am so sorry that we kept them open way later than their closing time. Again, THANK YOU to Savannah, Warren, Jon and all the other employees that made our buying experience pleasant.

Out of all the times that I've purchased a car from a dealership, this was by far the best experience. I started the process on a Monday by completing the online application. I received the phone call from Antonio Aguilar who needed only a few minutes to gather some extra data and what kind of car I was looking for. The following day, Antonio called me back and let me know that I was approved and all I would need to do is come in to test drive the car, fill out a little paperwork, and then talk to the finance person. My appointment was made for Friday of the same week for 4pm. I arrived at the dealership about 10 - 15 minutes prior to my appointment and was met by Antonio just a couple minutes past 4pm. He grabbed the keys so I could test drive the car. We arrived back at the dealership about 15 minutes later and sat in an office and reviewed my loan application. He then printed off a couple pieces of paper (insurance verification and CarFax) and had me sign them. He then sent everything over to the finance department. Antonio then brought back the paperwork that had shown the services that had been done on the car. Antonio went to take the car into the service center to have it detailed with some light preventative maintenance and I was then met by the finance person, Josh Eells, who said that he would take me back to his office in about 10 - 15 minutes. At about 5:30pm, Josh came and got me from the office I was sitting in and took me to his office. We talked about the financing and payment terms and then offered me some other options regarding the extended warranty and certified pre-owned options. After making my decisions, he finalized the paperwork and then had me sign. During the time I was with Josh, the car was done being serviced and at about 6pm, I was greeted again by Antonio and taken to my new car. He showed me a couple things regarding the features and even set up my phone for bluetooth. I left the dealership at 6:05pm. All in all, the amount of time that I spent at the dealership (approximately two hours) was a lot less than I expected. I was greeted by nothing but friendly, helpful people who all take pride in their professionalism. Major kudos to Antonio Aguilar and Josh Eells.

They got the job done on time just like it was promised

Service was easy and fast. Felipe took all my info and had a service loaner vehicle ready for me right away. He called me the next day to let me know what the problem was and had my car back in a few days.

FIVE STAR!!! From the moment that I stepped foot on the dealer lot I was treated well, and found my entire experience rewarding. Add up all of my contacts with various dealerships this one is without a doubt the best I have encountered to-date and I am 65 years old

Great customer service , everyone there is so friendly and make you feel like family.

I visited Rusnak about a year ago and met Katrin Bassenger, or Kat as everyone calls her, and I made the decision then that I would return when I was ready to purchase my first Benz. I returned in early November 2018 after being approved for a decent car loan, and I reconnected with Kat. She and Ken in the Finance department looked over the credit union's offer and terms. They were able to help me better understand the loan terms, and they worked to help me make the best decisions for my situation. Kat and Ken kept in constant contact with the credit union representative to try to finalize my car loan and get me my car. Due to miscommunication and unreliable customer service at Alliant credit Union, the original loan was reduced and eventually canceled. At this point, we began to feel like we weren't going to be able to get the car we wanted. Kat would not give up on our dream car, and she convinced us to let Ken try to get us approved for the car through Mercedes-Benz Financing. Ken worked his magic, and we received a favorable approval the same day that the credit union canceled on us. We went to finalize the process of purchasing our car, and there was no hassle or extra negotiating required. The team was friendly and enthusiastic, and every one was just as happy as we were to see us get the car we really wanted. We are now the proud owners of a 2016 Mercedes S550 with low milage and fully loaded. Kat made sure to keep us updated and motivated throughout the entire process, and she even walked us through every feature on the car. We will definitely be returning to Rusnak in Arcadia for all of our future auto purchases! Kat and Ken made the process positive and easy to understand, and they exhausted every resource to see us satisfied.

"You have a problem." These were the words I heard on the phone prior to walking into the dealership doors at Russell Westbrook Chrysler Dodge Jeep Ram. That person who told me that was my own Mother. This was potentially my fourth car purchase in less than 14 months. So ya I have a problem, so what?!?! I went to another dealer this past weekend, for the same vehicle, 2017 Ram Rebel Black on Black with Alpine Sound system. That dealership had me in their showroom for 4.5 hours and to no avail, no deal. Not their fault a complication with my setup. I live in L.A. and didn't want to drive back to another county to grab the car. Traffic in LA is bad. So I figured I'd try to give these guys owned by the Famous Basketball player a shot. I walk-in after setting an appointment. Told them my price and Amir kept it real and told me that he would make the deal happen for me. Four (4) minutes later BOOM! We shook. Even after some things came up with the financing and an address switch, the process with easy smooth and stress free. EVERYONE that wants to buy a MOPAR product needs to come here. Don't bother elsewhere. These guys are fantastic. All of them. Mirna in Finance was especially patient and great to speak to during our time together. Sergio was easy to work with, and extremely informed walking me through all of the great features on the car. And Amir...what can I say. He and I will do lunch in the future. At least one or twice a year. I can feel it. Thanks All for the Assistance. Hoping that new 2018 Wrangler is great so I can come work with you all again. - B