I bought a used Rav 4 there. When preparing the vehicle they noticed a damage not necessarily obvious to the naked eye and contacted me. After examining the vehicle we decided I didn???t wanted the car. They were extremely courteous showing us other similar used vehicles. Then they gave us a incredible offer on a new RAV4 that we couldn???t reject. They performed as a team of used cars salesmen, new cars salesmen and the managers definitively do their best to get you a great deal. Salesmen are very professional and care about their customers and the good name of the dealer. For the new Rav 4, Mr Miguel Vega took care of us, for the original used Rav 4, Mr Bernal took care of us.
I have always hated buying a new car; the entire process....but not this time!! We had been researching cars for the last 6 months or so and had it narrowed down to a few luxury and non-luxury brands. End of day, we drove two luxury vehicles and loved both but liked what Infiniti had to offer in a third row mid-size suv. I also know how much my friends liked not only the cars but the dealership. The process was super simple and painless. I enjoyed not spending all day doing paperwork. The Team was even great with my daughter and included her in the process and helped give her something to do while we waited. Thank you for everything!
Chris and your group at Infiniti have continued to provide excellent customer service, to me as a customer. I was not aware you all were also in the extermination business. Thanks for all that you provided.
The service department at Austin Infiniti never fails to keep me happy. I know that I am going to get the service I need without wondering of I am being sold more than necessary. The new video multi-point inspection offering lets me know that everything has been checked and hear the experts own words at each major component. Satisfied once again.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Found a vehicle that I was ready to buy but their no haggle pricing was too high. As an online only dealer without brick and mortar investment they should offer very attractive pricing. I managed to find a similarly equipped car for a much more attractive price. Their customer service was great so if you find a car that you like and you like the price I would not hesitate buying from them.
I inquired about a vehicle online and Chris Tropiano responded. His experience, approach and willingness to listen made my buying experience seamless. He represented the car honestly and went above by sending me additional photos. Once at the dealership, Chris was affable and had everything lined up for our purchase. Highly recommended!
If you're buying, call Brian Giroux. If you're taking your car in for service, use Alan Solis. I've purchased two cars from BMW of Austin; both of which were great experiences. Brian was knowledgeable, helpful, not pushy, and was super polite to me, my wife, and daughter each time. Alan Solis in service is also amazing. He's kept me informed every time I take my car in, made sure I had a loaner if it was a longer appointment, and breaks down what can wait, and what needs to happen now. Both of these guys are phenomenal and I HIGHLY recommend them.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I researched my car online, knew what I wanted and put in my request. Audi North Austin contacted me and we negotiated the deal and wrote it up over our smart phones. When I went in to pick up the vehicle it couldn???t have went smoother. In and driving out in my new Q5 in less than 45 minutes. Roy Tauriello made my auto buying experience enjoyable because he listened and wanted me to be happy and satisfied
I live in houston and I went home for the holidays to visit, decided to go car shopping and this was my last stop after going to 4 dealerships, I knew what I wanted and Robert was my salesman! I have never been so pleased in my life, no hassle, great communication and fast process! Robert was a God send because by the 4th dealership I was done. There are not enough words to explain the whole situation but if you're looking for a salesman with a beautiful spirit then Robert is your man and a MAN of his word! I will definitely tell everyone I meet about my experience, word of mouth is the best advertisement! Thank you again Apple leasing
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