INFINITI for Sale in Fort Worth, TX

John Cross was my salesperson and this was by the best buying ever ! Everything good I will definitely shop at ,,Texas Toyota a gain personable friendly I felt like I could really TRUST JOHN CROSS! I highly highly recommend this dealer UNBELIEVABLE! Thank you Texas Toyota!

Really went that extra mile to help me get into a new vehicle my trade in was danmmmmm near 200,000 miles and I’m in a 2017 so definitely would recommend and will be back

My mother's X5 has been in the shop for some major repairs and she could not say enough about the great service she has received from this dealership. Her service rep. Sean Burreal was extremely pleasant and went out of his way to make sure she was happy. He explained everything in detail to make sure she understood her options. The thing she most appreciated is that he let her drive a more than comparable and reliable loan vehicle for a good two weeks while they worked on her car. These days it's not enough to just own a car from anywhere anymore, but the service that comes with it is truly the key to a successful ownership of any car. Anyone that takes care of my mother in this way deserves my attention. Plus, she absolutely demanded that I help her write this well-deserved review. For myself and my family, our future car purchases will definitely be from this specific dealer.

My 22 year old daughter was in Texas about 15 hours away from home and was trying to come home when the axle on her jeep patriot broke...of course she started freaking out cuz she didn't know anyone and had no where to go...chrysler towed her car to this dealership and they had told her since it was Friday afternoon and about to close that it would he tuesday before they could look at her vehicle so if course she calls me (her mother) freaking out more...i call the dealership and first speak with damon and explain the situation and he assures me they will take care of her..they gave her a loaner right away to be ablento get to a hotel...theu look at her vehicle right away on Saturday and go pick up the axle she needed from somewhere else...colton was the advisor that has to deal with my not so patient daughter...he made sure that she got back on the road that afternoon...thank you for helping a stranded young lady so she could come home..

I was having a problem with my Audi Connect, and after speaking with numerous people over the phone (who could not seem to understand what was wrong with the system), I decided to head over to the DFW Audi dealership. I spoke with Ruby Rodriguez, the Tech Specialist. Not only was Ruby extremely friendly, she was also very eager to help in any way that she could. After taking the time with me to walk through every step of the set-up process, we also were unsuccessful in getting the system to work. I mentioned to her that the Audi Connect technical support team was sending me a new SIM card, and I should receive it that following Friday. Ruby right away mentioned to me, that as soon as I receive the new card, to come back to dealership and she would set this one up from the start. Once I received the card, I came back to the dealership, and just as Ruby mentioned, she walked through all of the steps that she normally would to set up an Audi Connect account. Unfortunately, it still did not work. Ruby never got frustrated, but instead became more inquisitive. Her persistence eventually got us to someone on the Audi Connect dealer support team, who was able get everything to work perfectly!!! I do not think I have ever received customer service like this before! Thank you Ruby and thank you DFW Audi for the way you treat your customers! It truly makes a difference!

It is rare, in the automobile industry to run into a dealership where you experience exceptional service. Most of us familiar with the auto industry, loathe going to buy a car. The stories of discomfort, dishonesty and outright disrespect if you are a woman are endless. Yet, when I went to Grubbs Infiniti in Grapevine in Texas, the World???s largest Infiniti dealership, I was well received and experience nothing short of world class service. Quite frankly, I was taken by surprise not knowing what to expect. Was it the ultra-modern facility that amused me? No, Was it the flashy cars Infiniti are known to have with bleeding edge technology No! It was one man, the salesman that greeted me and his mannerism, professionalism and smile took me by storm. Peter Idusosgie is an exceptional fellow who conducts his job in a spirit of excellence, ever so sensitive to our specific desires and budget priorities. My wife and I were looking for a run around vehicle that we could drive for a few years before deciding on something more expensive to buy in the future. Peter embarked on a thorough search and went above and beyond what most salesmen would do to get us the exact vehicle we wanted. We sensed his superiors were getting frustrated with the time he was spending with us but he remained unmoved and focused on the task at hand. He has great patience and understands the desires and needs of his customers. He doesn???t try to sell them what they don???t want and never asked for. He makes suggestions and looks for approbation from the customer. Needless to say we were completely satisfied with his temperament, approach and professionalism. He comes highly recommended. Oh by the way, he is certified to sell both pre-owned and new cars so you can go to him regardless of what car you are buying. In a nutshell if they are two ways to describe him I will say Integrity and caring. If you are contemplating buying a vehicle and you are looking for that salesman that would show genuine concern for what you want, It is Peter Idusogie. A gem and rare breed in the auto industry who is not afraid to tell you what you need to know even though it might cost him the sale. Where can you find that kind of person. Well go to Grubbs Infiniti in Grapevine and ask for him or call him at 817-359-4039 to make sure he doesn???t have a day off when you get there.

I initially contacted the folks at Vandergriff through their website. I received a reply rapidly and we moved the communication to text messaging. Once the exact car I was interested in was determined, I was offered the car at a price point I was happy with. Because I live 330 miles from the dealership, it was imperative that I knew what the ???out the door??? price would be before I started the 4-1/2 hour (each way) drive. My salesman met me as I pulled into the dealership parking lot and showed me to the car. We took a quick test drive and headed inside to run the numbers. The car had a number of added options that I was not expecting, but the bottom line price was exactly what I had been assured it would be. In reality, I got more than I was expecting for the money. My salesman (Thanks, Minh!) was more than gracious to answer all of my questions and explains all my financing options. The young man in the finance department was kind, quick, and efficient. He offered me a very attractive extended warranty package, but in no way did he pressure me to purchase it. Again, he was good to answer all of my (many) questions to make sure I was fully aware of the financing terms. The sales manager met me and took me out to my new car and got me set up with the electronics, safety, and security features. My trade-in was driven up so I could transfer the last few things into my new car. While buying a car is always, it seems to me, a bit stressful, the folks at Vandergriff did all they could to make me comfortable and made sure I was happy with the deal. The _only_ thing that I might remark on negatively was the wait time around signing the financing paperwork, but I was not the only customer buying that day! On the whole, the entire on-site buying process was quick, efficient, and painless. Bottom line: I got the car I wanted, for the price I wanted, with some extras added on.

Everything was convenient and quick. The team here took great care of my Q7. Fully recommend this particular Audi dealership not only because it’s so new, but also because they are so efficient and effective.

About the dealership & scheduling: This is by far the biggest showroom for used cars I had been to. It also attracts huge crowds, esp on weekends. But the front desk and agents are quite efficient. 5 stars for that. Inventory & Pricing: For several cars I was interested in, DriversSelect seems to have the lowest prices. For the particular car I was looking for, they were the only that had in the inventory. Certainly, 5 starts for competitive pricing. Buying experience: Most of the pre-work is done online, email, text etc. On the day of purchase, after test driving, there isn't any pressure except occasional email pings. I had to spend ~ 3 hrs from start to finish. Not too bad based on my previous experiences. They, however, try to sell hard the extended warranty. Their mortgaging options are also quite limited - its somewhat competitive, but you are out of luck if you want to finance the car with a credit union. 4 stars for that. Agent Experience; Dan Dasch was my agent. Super friendly to work with. The one-stop agent for everything is welcome (though he had to bring in a "specialist" to sell me the extended warranty after I refused it initially). 5 stars for that. Overall: This is one of the pleasant experiences I had with car buying. If you are in the market for cars, worth checking them out. 5 stars overall.

I cannot began to express how awesome my experience with Charles McCormick was. Charles worked desperately to help me locate my dream vehicle. I reside in Baton Rouge, Louisiana and Charles went above and beyond the call of duty to make this a reality. We called, texted, laughed and shouted together!! He is so loving caring and personal. When I arrived to pickup my vehicle everything was ready and waiting for me. I gave him the biggest hug ever!! Driversselect is awesome!! Could not find a deal like this anywhere😳!! Wow!! Will share with Louisiana😜

We were not able to come to an agreement, my trade wasn’t worth what I had hoped, but the experience was amazing. I am selling my car myself and will be back to buy the vehicle I had found at the dealership.

I won't lie. Even as I was making the 500 mile drive to Driversselect from Louisiana to purchase the exact car I was looking for for the best price I could find, I was nervous. It seemed too good to be true, and even my bank shared the sentiment and advised me that if anything felt "wrong" or "shady" I could turn them down. Wow! What a surprise when I got there. This place is the future of used car dealerships. Insanely large inventory and they move cars all day long - so they don't focus on making a big profit off of each vehicle like your local dealer. Not only that, they gave me a legitimately fair offer for my trade in (within $500 of the KBB trade-in value) despite it having 200k miles. Good luck getting more than a few hundred from your local dealer for something that's been driven that far. I was there for a couple hours max and on my way back home that evening. I would absolutely recommend to anyone - If you found the car you want here for a really good price and you're skeptical or apprehensive about it - Don't be. You won't regret it.

Please get your car here! You won't regret it! Great service and there is no pressure to buy straight away

This was our first Infiniti QX60 buying experience and we had a wonderful experience with Sewell Fort worth. The salesperson Adam was very helpful and was always quick in responding to our queries. The process was so smooth and straightforward, mostly done over phone/text and no pressure to visit the dealership. We visited only once when we felt like. Adam answered all our questions regarding the feature details of various packages. They did their best to make sure that we get the brand new car at a great price.I would definitely refer them to someone who is looking to buy Infiniti. I hope they do the same if I need their help in services and post sale issues, if any.

I wish there were another five stars because in my opinion this dealership deserves a 10 out of five. I was very skeptical going to a big dealership and since my experience at Crest Infiniti that was less than spectacular I ventured to Grubbs with a sour taste in my mouth. In between the two dealerships I stopped off at a couple of smaller car lots where the pressure was high but the car is priced aggressively. When I showed up a Grubbs I was met by Peter Idusogie with a genuine smile and a firm handshake. This guy was looking to make a friend and not a sale - he got both. After test driving two cars we agreed on a price and while the negotiation was a bit typical of a car dealership experience, my trust level and confidence in Peter was such that it was actually enjoyable and having the opportunity to talk to Chris Stiles, the new car sales director my decision was made. This was only the start of a great relationship and as long as I'm driving an Infiniti this will be my place. Not the deepest of discounts, but the fact that I was purchasing a low mileage vehicle with only one owner and a pristine record, I do not have anything to complain about. Jack Newton helped me with financing even though I had come to the dealership with what I felt was the best rate possible. Jack spent 45 minutes with me and found a lower rate for which I'm grateful. I will be returning to purchase the extended warranty and hold in high regard the advice of these individuals. I returned to the dealership after driving the car two days feeling a slight vibration in the steering wheel while breaking. I was immediately routed to Dana, in the service department who took my car turned the rotors, washed wax and vacuumed it provided a second key, and the cord necessary for smart phone connection without question and without charge. Every conversation and every relationship I have established with this dealership is genuine and all points to people who believe that they should treat others as they themselves would like to be treated. I think it's called the Golden rule, and each of these individuals went above and beyond to make our experience excellent. I strongly recommend if you want a good car buying experience you ask only for Peter Idusogie - this guy has a heart of gold and a genuine quest to help people and to educate them through the process. Call 469-203-3072 for your next car purchase Infiniti or otherwise.

I don't normally leave a review of dealership or the car we are now driving, but there is a first time for everything. First: We and our family have been customers of Jerry's since 1980 and have always been treated very well and fairly. R.I.P. Don Allen. Second: Now I'll start with the Hyundai side of the house. Here we were treated very well, shown all the models we were looking for and one we did not expect. The "Genesis!" This is one great car so that's what we are driving now.Thanks! Third: The downside. We turned our 2013 Buick Enclave on May 24th. This car was delivered over to the Buick/GMC folks that handle the turn in's on May 25th. THEY failed! The car sat for 3 weeks and most likely would be still be sitting there if I had not called on June 13th and asked the business mgr to call me He was either still on vacation or out sick. All in all a simple return phone call may have solved the problem. Finally on the 14th I got a hold of a business mgr(?) named "Gary." He handled the problem sorta. He did send a Email of the form that needed to be signed. But one can't sign a email so we drove back to the dealership, signed the form which should have been some 3 weeks prior. Let it be known, We will not be doing future business with Buick/GMC side of the house in the future. So ends some 37 years of doing business there. The Hyundai side will be our place of business with Colin and/or Brian so long as they are there.