Used INFINITI for Sale in Pelham, AL

My husband purchased a 2011 Infiniti QX56 and I must say I am beyond satisfied. They only had the car for 8 days before I saw it online, and although it was test-drove and checked out, whomever traded it in unpluged the battery so that the check engine light wouldn't come on for a couple of days. Well we purchased the vehicle as is no warranty. We had it for 48 hours before the check engine light came on and Donohoo Auto agreed to pick up the vehicle give us a courtesy car while they fixed our vehicle. Only for us to get the vehicle back and the check engine light came on again, and they stepped in once again. We are so appreciative for donohoo Auto and I would recommend them over anyone!!! The staff was very polite and attentive. Kathryn was such a doll, Jimmy was awesome, and Jim exceeded my expectations

Perfect vehicle for transporting grandchildren, excellent room if moving items. Very comfortable, quiet ride. There is everything to like about this vehicle. For New England winter weather, this QX80 is perfect!!

After 30+ years of driving, and having made numerous vehicle purchases, I have never had a more pleasant experience than the two times I have purchased from Donohoo. They have an awesome web site that easily allows for a detailed search of their inventory. On our last visit I showed up and the car I was interested in was backed up to the the curb in front of the building as I had called ahead. After being greeted warmly by their two receptionists, and having my DL info collected, we were invited to take it for a test drive at our leisure with no other interaction from their sales staff. We took the next half hour to inspect and drive the car, and then met with a member of their sales team (Mark Hubbard) who gave us hard copies of the CarFax (also found in their web site listings) and Auto Check reports for the vehicle. All vehicles that I considered were priced very reasonably with respect to KBB Fair Purchase Price and NADA numbers. They advertise no haggle pricing, and I saw no reason to based on the research I had done. I asked for the vehicle to be put on a rack in their service department for a more thorough evaluation, and within 10 minutes I was walking underneath it with a flashlight. (NOTE: Their service department is quite clean and highly organized...pretty much what you would find at a new car dealership. Very impressive for a type A person like myself.) After about 15 - 20 to minutes to prepare the paperwork I was taken to their business manager to sign the documents and close the deal. I have never encountered another dealer that does business quite the way they do at Dononoo. My wife absolutely LOATHES car shopping as she has tagged along on too many visits to dealerships that lasted WAY too long (mostly in an attempt to pressure a sale). Her preference is for car shopping to be like dress shopping...go to the store...get directed to the appropriate department...pick out a few dresses...try them on...decide which one you like (can be more than one in dress shopping!)...head to a cashier...pay and leave. That's pretty much what you get when shopping at Donohoo. She actually enjoyed this purchase experience. That is a HUGE statement! I highly recommend Donohoo Auto if they have the make and model you are looking for!

This car meets all of my needs. It is beautiful, spacious, has all the technology and luxury additional items that I wanted. It drives great, gets better gas mileage than I expected at 19 mpg. It has third row seats that automatically fold into the floor for more cargo space. All the seats are comfortable and adjustable, even the third row reclines! It’s an awesome car that gets many compliments! I love it. It is AWD which I don’t use often but works great if there is snow on the ground.

Bought a smart car and it had wrong tires. Jimmy gladly took care of the situation. But what also must be noted is that the issue was initially raised on your chat line and I was immediately referred to service and taken care of. I have already been spreading the word of the great experience w Donahoo to friends and co workers. I am glad to say I feel confident nfident if any issues do arise w my smart car (she's also good lookin🙂). I will be taken good care of. This has been the best xperence I have ever had at a "used car lot" 😄😄

With this latest purchase, I have owned 3 of this vehicle, 2012 QX56, 2016 QX80, & 2019 QX80. I also own a 2016 QX50. But the QX80 is one of the most stylish cars on the road and very comfortable and safe to drive.

I purchased my 2015 Lexus E360 from them and the customer service was absolutely, 100% top notch. Most dealerships end their customer service once you leave the lot. Well, Donohoo continues to contact you for the first 30 days. Kathryn contacted me via email weekly to check on my newly purchased vehicle. Well, I started hearing a noise from the tire area when I turned. I told her about it and she scheduled for me to come in. However, I started having another issue with my radio and decided to take it in to the Lexus dealership since I still have a warranty on it. There were some warranty items that had to be fixed, but the Lexus dealership also saw that the car was completely out of alignment. I emailed Kathryn to find out if they did an alignment while the car was in their possession, which she found out it didn't. So, she offered for me to bring it back to them to get it done. Unfortunately, by the time I got this news back to the Lexus serviceman, the alignment was already completed. When I told Kathryn, she did not hesitate in responding to me to let me know that they would still take care of it...and they did. This is top notch service! Everyone who hears this story is now swayed to go to Donohoo for their next new to them vehicle...including my sister in Washington, DC.

I went to the dealer to test drive a 2012 Audi A6 but when I got there I realized what an awesome selection of cars they had. Everything was clean, we'll maintained and organized. The staff is very helpful and polite. Very eager to please. I used auto navigator with capital one to find the car and when I got there to test drive it they told me literally everything that had happened with the car free carfax included. Handed me the keys and told me to have fun. The car by the way was absolutely amazing. The purchase was the best part about this dealership. They looked at my pre-qualified contract and found that if I dropped an 300 dollars my apr would be almost in half. My payments went from 489 to 393. Trey Anger was my sales pro he is great guy and he will do what he can to help u save money and get in a car that keeps you smiling. I got my car for 3k less then what it's worth. They also offer warranties but I didn't purchase one because I'm purchasing that with a third party.

My husband been waiting for this purchase for a couple of year and it was worth the wait. This is our traveling auto cant wait to hit the road.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Love the Suv drives great and has been a fun family vehicle. Took the Suv for a trade in and was upside down by almost 6 thousand. I rather keep the Suv than take that loss

The test driving experience was really good. You just need to tell the beautiful ladies what car you want to test and that car will be parking in front of the door in a minute. I tested Infiniti Q50, Acura TL and BMW 328i. I can definitely try more but the 2014 Acura TL caught my eyes. The condition is almost new, both interior and exterior. I have never imagined a almost four years old car could be that new. The price there is fixed, in a way that is reasonable and convincing given the vehicle condition. You can hardly find a better deal in this area, especially when you want a white car. I mean they do have a lot of white cars, which is a good thing for me! Overall I highly recommend Donohoo Auto. Even if you don't want to buy here, you can definitely test drive some luxury cars here!

This car is very comfortable and sporty at the same time. The design is superior to most luxury car manufacturers. This car handles really well in the snow compared to most AWD vehicles.

So, if you are like me, you researched the heck out of a bunch of websites to find that perfect car and price to go with it. I found Donohoo Auto on autotrader or was it cargurus, or cars, or carsonline (I really don't remember) and I was "on the fence" with driving 6 hours to a dealership I knew nothing about to possibly buy my wife a new car. But trust me when I say it was well worth the drive. My salesman was Jonathon (assisted by Tyler) and he was nothing short of awesome! He and Tyler were very helpful with the car shopping experience. They were both very attentive and stayed in contact with us and answered all of our very thorough questions. And that was before we decided to drive to the dealership. Once we felt this was worth a shot and drove up to the dealership, the dealership itself was a great experience. They pull the car around for you and hand you the keys. I like the fact that they let you take your time to drive and look over the car without having a salesperson standing over your shoulder. The car was in great condition and was exactly as described with just a couple of minor hiccups (it's a used car you know) which the dealership went the extra mile to help resolve. We ended up purchasing the car and could not have been happier with the experience and service during and after the sale. So if you are hesitant about checking this dealership out; don't be!! Places like Donohoo stay in business because they have great business practices, great employees, and are great to their customers. Thank you Jonathon and the rest of the Donohoo Staff!! --Scott

Haven’t had it long, but I did a ton of research before purchasing. Got burned by an Atlas that was in the shop more than out, and wanted reliability first and foremost for hauling my three munchkins. NHSTA recalls and complaints for this vehicle are practically nonexistent. Interior is gorgeous, ride is smooth and is responsive when you hit the gas pedal. My kids love the DVD, I love the Bose system and quiet cabin. Second row (passenger side) seat slides forward providing plenty of room for my third child to get to the third row. Second row slides forward/back within a 5 ½ inch range, which allows quite a bit of legroom for third row. I intend to line all three up in second row for longer trips, maxing out cargo space, but we’ll see if they torture each other sitting side by side. Overall, luxury ride and love it!

We had no idea what we wanted because we were in a car accident and our car was totaled. We were anxious--as us our personality when it comes to change--and Mark and Keith assured us we would find something that was suitable. Maria up front got our cars called out and delivered quickly for our drives (we drove about 11 cars) and that relieved a lot of the stress. We broke for lunch and when we got back there were the last two cars we were debating over side by side waiting for us when we got back. Mark and Keith left us alone while we made the difficult decision and for us and when we were ready Michele had the powers drawn up really quickly for a Saturday. We bought a 2013 Infiniti JX35 that was very reasonably priced and beautiful. I've never felt more comfortable buying a car.

This is by far, the best car I’ve ever owned . I’ve had Corvettes, BMW’s and Mercedes, and they don’t come close to the quality and reliability of my qx80. It’s the perfect SUV. I love the looks, the 400 hp engine, the safety features, the comfortable seats, the way it floats down the road and I just love driving it. My next car will be another qx80👍🏻People complain about the gas mileage...but what can you expect from such a big, powerful vehicle? If I wanted good gas mileage, I would’ve bought a Prius. Even though it’s a large SUV, it’s very easy to drive and the cameras make it very easy to park. The turning radius is great, too. I absolutely love this car❤️

DonohooAuto LLC - 1st class customer service! My initial inquiry contact was this Tuesday (8/23/16) and the car was delivered to my house (out of state) Thursday (8/25/16). I loved the car! Again, thanks for all of your help!

It does a lot of things well but is sorely lacking in others ....dash design is terrible..I need some thins constantly displayed and others not so much but there are no choices . Does not feel or look like a luxury vehicle ...a 160 mph speedometer ? Really ?

The Donohoo business model consists of best business and customer focused practices. From the moment you walk in the front door until after you get home they are with you all the way. Need something, just ask. "Helicoptering" salesmen? Not a chance. High pressure? Not a chance. A very positive and upbeat attitude by everyone concerned. I drove over 300 miles to do business with them and don't have a single regret! I rated "quality of work" a 4 instead of a 5 because we found that the prep, or detailers as they are sometimes referred to, could pay just a tad more attention to detail. For example, we found sand scattered in the back, over the the spare and in the folds. White paint was on the back of the rear seats and on the security cover which I think should have been taken care of since the car sat for some days. But the good news is a fella in the back came out and was up front and honest about it and told Jay who made good on the issue immediately. We are very grateful!

Test drove a 2016 jetta on Saturday, April 1st 2017. the car was clean and in order. Only issue was the front end had a small wiggle at 45 MPH. the folks in the service shop checked the alignment. Turns out it had a warped wheel. They replaced the wheel, detailed the car, and did a service inspection before I drove off the lot with my new car! Great dealing with such nice people. highly recommended! I'll be there soon to purchase my daughter a nice used car!!!

I've only had it for a month but so far it's been a great car and it's a very comfortable ride. Gas mileage is pretty good. I'm getting 23 miles to the gallon on mixed highway and street driving.

If you are looking to buy a vehicle, a Mercedes GLK 350, with no pressure and just an overall great experience Donohoo Auto is the place. Keith the sales rep was so personal and relateable you really didn't feel like you were buying a car. You felt like you were just having a casual conversation about what you like in a car. Also Becky was very organized and thorough so you didn't feel overwhelmed. And I think every dealership needs an Alex! He's like your tech pro so instead of driving off and spending days at home looking at owner's manual, you have him. He will go over all the bells and whistles with you and you can ask him a million questions and he won't even get irritated. I bought my car on a very busy Saturday and not once did I feel rushed or unimportant. That's A1 service. Donohoo has a buyer for life.

I am new to the infinity line of vehicles but would buy one again. I love all its features, and it's comfort. It's not for the faint at heart because of it's price, but you will get what you pay for. Have put 5K miles on it in 4 months, and I am completely satisfied.

My wife and I had a great experience at DonohooAuto. When we arrived we were greeted by two friendly ladies at the reception area. They told us how to search for automobiles. We requested 4 cars to drive. They would bring the cars to the front door. When we decided on the car we wanted Mark got all our information and told us the value of our trade. Beck put all the paper work together and they gave us a car to use to go eat while they detailed the car we purchased. They were supposed to close at 7 pm but stayed until after 7:30 until the car was ready. They even put a new battery on the car because the one on the car was a little weak. #GREAT DEAL #GREAT EXPERIENCE Dan & Liz New Albany, MS

When looking for a car, I narrowed it down to a Q50 Sport, an IS350 F-Sport, and an Acura TLX A-Spec. None of them were perfect to me, but the Q50 was the closest. Great performance, comfortable, and definitely a luxury car. I would have preferred a Red Sport, but they are rare, and significantly more expensive, with the only difference being in horsepower.

We recently purchased a 2015 Mercedes GLK 350 from Donohoo Auto and it was the easiest car buying experience ever. We were over-the-top impressed with every aspect of our purchase. I made an appointment to test drive the vehicle and was able to take it on my own. The salesman Eric did not pressure us to purchase at all. They do not work on commission so they weren't hovering over us. The prices are fixed so what you see is what you get, no worries about having to negotiate or haggle over prices. We came back a few days later and were ready to purchase the car and Tina the closing agent had everything ready to go, we signed the paperwork in less than 15 minutes. Then Mo gave us an orientation of all the features of the vehicle including navigation, audio, and Bluetooth set up. He made sure we were able to connect our devices and gave us a great demonstration of all the tech features. Here's where the customer services goes above and beyond. My wife told Mo that she had not been able to connect her phone to a car we have had for several years and Mo actually helped us set up the Bluetooth in my wife's car too! We were blown away. That was the sales process. When we got home, the next day we noticed one of the tires had a bulge in it which we had not seen prior to leaving the dealership. I spoke with Tina about it and she had Kathryn contact me. Kathryn asked me to email a photo of the tire and the bulge. She reviewed it with the service manager and called me back to let me know they would replace the tire for me! Again, we were blown away. They ordered the tire and had it the next day. We drove back to the dealership and they had it done in less than 30 minutes. Excellent customer service from the sale to the service after the sale!

Great vehicle with lots of room, techincal comforts and style. If looking at an Escalade, X5, Range Rover or Danali, try the QX80. great value.

I was researching a barely used luxury vehicle for a few months when I stumbled upon Donohoo's website. I found the vehicle I was looking for and I contacted their sales department. Within minutes they followed up. I was skeptical of buying a vehicle so far away (230 miles) and was worried that something would go wrong (low ball offer on trade, the "sorry the vehicle just sold"...) but none of that happened. We were in and out within an hour, driving away in our new vehicle. It was a great experience and they are now my "goto" dealer for any next purchases, or recommendations to friends or family.

Really comfortable suv great looking car.great for a family. Has alot of upgrated features. Backup camera ,heated seats. Dual climate control. Back row climate control. 3rd row seats.great soud system.

We were apprehensive about buying from a dealership that wasn't local to us and that wasn't a franchise. We had been searching for this car for weeks and the one we really wanted Donohoo had. Upon talking to friends we learned that they had purchased vehicles at Donohoo and had nothing but great things to say about the buying process. At first we thought it was odd that the price can not be negotiated but upon research we found that the price the car was listed for was fair and didn't leave room for negotiations. It actually made the buying process much easier. There was no going back and forth on price. Kyle helped answer all of our questions and was able to get us pre-approved Friday. We came to the dealership on Saturday to test drive it. It was exactly as Kyle described! We decided to purchase it. The test drive & buying process only took a total of 2 hours. Becky in finance was great and took the time to thoroughly explain the contract and gap insurance coverage we purchased. The Donohoo sales team does not work on commission. Their focus is 100% on the customer experience and it is obvious from the first moment you walk in the door up until you exit the parking lot in your newly purchased automobile.

Very friendly, knowledgeable and non-aggressive approach. I hadn't purchased a vehicle in 10 years and wasn't looking forward to it. The staff at Donohoo, specifically Alex Wolfe & Tina, were amazing. Would highly recommend and plan to return in 8-10 yrs!

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This car meets all of my needs, plenty of leg room and cargo room, the ride is smooth, surround sound in the car works and sounds great! 2nd and 3rd row seating has plenty of room for passengers, love the USB ports available in the 3rd row.

After my 2007 Impala was deemed a total loss by my insurance, Lloyd Shaw at Serra Chevrolet was able to help me get into my beautiful Summit White Equinox in a few hours. He was very professional, super cool to talk with and patient with me throughout the process. He looks very youthful in appearance, but don't let that fool you. The last car I purchased took a week to finalize; Lloyd had me approved and ready to drive off the lot in a few hours. Definitely check out Lloyd Shaw and Serra Chevrolet for your next car buying needs!

Best Buy I’ve made. Actually when I started looking I wouldn’t thought I would be buying this car. But I test drove it and it went fantastic. My wife loves the hell out this car