I was hesitant about buying from them but the experience was fantastic! I would highly recommend them to anyone looking for a quality used car. Eugene was the guy that helped me and I felt very comfortable buying a car from him. Everyone there was very polite and helpful. The receptionist were excellent also. I cannot say enough great things about them. I would like to meet the owner and express my feelings about his dealership.
Best in class
by Hutch from Baltimore, Md
December 17, 2018
The Q 60 checks all the boxes. Class leading performance, tech, and head turning looks. I highly recommended the Bose centerpoint music system. Awesome acoustics.
EAW's comprehensive website made shopping for a vehicle easy from the very beginning. Once I arrived at the dealership, Jason Green made sure the entire process of purchasing a vehicle was seamless. He was thorough, efficient, friendly, and honest. By far the easiest car-buying experience I have ever had. Highly recommend doing business with Jason & EAW!
Best Bang For Your Buck
by SFR Tuned Gen from Chicago IL
December 30, 2018
The Genesis Coupe is an amazing car. It will not disappoint and is really affordable used. Try finding one well maintained and you should be good. Parts are cheap, Hyundai Reliability, and pretty much the best looking sports car for the price. Comparing it to the g37 or 370z these cars are way more affordable to buy and alot cheaper to maintain. Buy it and you won't regret it. Get the manual trans since thats more fun in my opinion.
My sales advisor, Bruno Reichert, was great. Extremely professional and knowledgeable. I’ve never had a sales advisor that knows so much about cars, all makes. And he has worked there for a long time. I know he’ll be there whenever I have questions.
Great car but terrible headlights
by bgking from Sherwood Park Alberta
January 14, 2019
Great vehicle but very hard to drive at night as the headlights are very weak. Good on fuel and comfortable to drive. Maybe a little overpriced.
The whole experience seemed rather impersonal to me. When I walked in the front desk was very nice. But I was sent to a computer to “shop”, then the vans were brought up front to test drive. No one around to ask questions about the vehicle. Then when I sat down to finally talk to a sales associate it was very dry, facts only, matter of fact and ended with “we can’t work with the amount you have.” I walked away feeling very disappointed with the whole process and experience.
You own the road with this car
by LG3 from Sarasota
January 4, 2019
The BMW 535I has performance and comfort day or night. The twin turbos paired with a seamless power transfer by the transmission and tight road handling delivers a rewarding driving experience.
Mr. Jonte Williams was an excellent salesperson. He had a car picked our for me before I made it to the dealership! I will purchase from him again!
Feel a little like Goldilocks.. just right at last
by The MA from Washington State
December 19, 2018
I looked (hard) at BMW X5, Infiniti QX60, Lexus GX460.... wasn't even thinking Mercedes! Bought the ML350.
I previously drove QX80 and was looking to down size. Have been driving big SUVs for 20 years and while I wanted something smaller didn't want to feel too short (height. )
We do a lot of highway driving on two lane roads. The size and height of previous vehicles was very important to me.
I am really happy with my choice. Very quiet, smooth, comfortable and beautiful. I don't feel cramped and now wondering why I waited so long to move on from monster SUVs.
I actually sat in my car talking to a neighbor the other day, she was in a Tahoe... she was only slightly taller than me....really happy with my choice.
About my other prospects: X5 far and away the zippiest, Lexus very solid and comfortable but a little stiff; QX 60 was well appointed but can't hold a candle to its bigger brother in comfort or quiet.
The ML 350 and its successor GLE 350 are just about perfect.
My car purchase from Mercedes of Birmingham will forever be a most memorable time. The team work and ease of carrying out each of their duties was undeniable. Being met with warm greetings, allowing me to relax and giving me time to absorb the mechanisms that makes this company second to none. Kudos to Mr. French (Russell ), Mrs Clifton, and Mr. Cain for their devotion in completing my transaction. Special thanks to Russell, my salesman who met with me in the rain, eased my decision in buying the Mercedes C class, and buffering any anxiety I may have had during my purchase. Thank you all for your assistance in helping fine my dream car. Gloria Jones ( Birmingham , Al
Great comfort in a terrific looking automobile.
by Quilty giraffe. from Naples, Florida
January 5, 2019
Size is perfect for us. The trunk is ample and the driving and passenger seats are extremely comfortable. The technology is fantastic. The car is very peppy.
I appreciate the respectful, time efficient, and knowledgeable sales and customer service folks at Mercedes Benz of Birmingham. Djiby was my sales rep and made the process of buying a new car fast and precise. He found me the SUV I wanted and knew the vehicles on the dealership lot. This is my first Mercedes, and I am impressed with the experience.
Quality and performance!
by Mike from Raeford
May 19, 2018
Was blown away buy fit and finish and quality of this car. Every detail on the car was fantastic! Couldn't be any happier with the car itself! The waiting at dealership was a huge pain!
For a first time buyer I had a excellent experience at Hendricks l, they helped me get in my new 2019 Ram 1500, everybody was helpful from walking in at the dealership to signing the papers to close the deal I would defiantly recommend this to everybody I know.
Beautiful car and economical
by Laura V from Melrose, MN
January 2, 2019
We purchased the Ford Fusion a few weeks ago and have been very impressed. The car rides beautifully, is roomy even for my 6'2 husband, quiet and very economical. I have been getting approx. 30 mpg.
I showed up without an appointment and yet we’re so kind and accommodating;) thank you!!!
The best truck I ever owned
by Kennyrooh from Collinsville, Illinois
January 3, 2019
My 2017 GMC Sierra SLT is the best truck I ever owned. The headlights are very bright making it easier to see at night with the automatic highbeams. The Bose radio has excellent sound. I average 20 miles to a gallon in the city. The seats are very comfortable and the back seat in the crew cab has plenty of room for adults. The interior is very quite. The parking sensors and lane guidance system work very well. Yes, I love this truck.
First of all let me start by saying my salesman was EXCEPTIONAL. His name is Barrett Carden and his co-worker Daniel Manley made sure that my husband and I were handled with such professionalism. They both were dedicated to quality customer service. From the time we stepped into your dealership until the time we left they both made sure that my husband and I had the car we wanted and they gave us a fair and honest trade in for our car. That is so rare in the car business today. Barrett way very knowledgeable about the vehicle we purchased and he was also made sure I was just as knowledgeable about my new car with all its new features. Barrett always made himself available by phone or text when we needed his help. The guy was just EXCEPTIONAL!!! My husband and I really enjoyed the entire staff at Birmingham LandRover. They made our car buying experience really enjoyable and personal. I know that they will continue to keep up the good work there.
Great vehicle for my daughter
by Cliff from Fort Lauderdale, FL
January 12, 2019
It’s a very good first car for my daughter. She really loves it. It’s a very safe car for her. Her mother and I are happy with the purchase.
very satisfied prompt and timely service and update calls to keep me informed on progress
Most comfortable car I've ever owned
by StevenEPA from East Palo Alto, CA
November 30, 2018
I'm a big guy and love the upright seating position and leg room. I used to have back problems, but they disappeared within a few weeks of switching from a Camry. Then several years ago I rented a regular car at an airport and within two days my back problems had returned in spades. Lesson learned. I also like the huge amount of cargo space - for Burning Man and road trips. Great acceleration, smooth ride. I've also taken it off road a few times, especially in Death Valley where it had no trouble getting out to Racetrack Playa. Center differential lock works wonders in deep sand at Anza-Borrego. Of course the size can be a disadvantage on tight trails or when parking in San Francisco. The only reliability issue I've had was a bunch of seals that had to be replaced under warranty. But I hope Toyota are still making them in a few years time when I'll be ready for a new one.
All employees were polite, informed and efficient. They kept me updated every step of the way and the final result was my car looks brand new. Very happy with Serra Kia!
Most Luxurious Vehicle
by Scott B from Fraser, MI
January 3, 2019
My newly purchased 2014 SRX is the most luxurious vehicle that I've ever drove and owned. It far exceeded my expectations, even after researching other luxury crossovers and reading reviews on the SRX. Makes being stuck in traffic so much less stressful; at times, even pleasurable. Rides and handles like a dream too. Nothing but an exceptional vehicle with high praises in performance, looks, and comfort.
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