Great service and people!
November 5, 2018
My wife Barb and I initially went to Denver Land Rover only to be ignored! We decided to drive to Flatirons and we are so glad we drove the extra miles. Shawna at Flatirons was totally awesome. She was patient with us as we had our grandchildren with us. She assisted us by first explaining things to me about the Discovery Sport and then explaining to my wife as we were changing places watching the children. We decided to order a vehicle site unseen as it was being used as a loaner and Shawna found exactly what we were looking for. Upon seeing it 20 days later , we are both totally loving the 2016 Land Rover Discovery Sport. The color is exactly what we wanted and it drives like a dream. After we took the vehicle home we could not get the Incontrol set up properly. I called Shawna and she was not available so we connected with Nam and he was able to get us set up and he assisted my wife in all of her questions regarding Incontrol and other questions my wife had. The customer service and hospitality at Flatirons is totally awesome. I know some dealerships think it is no big deal, but I am here to tell you it is very important. Thank you Shawna and Nam for everything. It was truly an awesome experience. We were so impressed with Flatirons that we plan on coming there from Colorado Springs for our service in the future.