I am from New York and I came across Bayshore Automotive website while looking for a Wrangler. Immediately I was astonished by the quality of customized vehicles they had from the website. I found one in particular that I was interested in. I reached out via email and was put in contact with April. She was very patient and helpful with all my questions. Her customer service was priceless. Without ever seeing the vehicle in person I purchased it and had it delivered to New York where I reside. It was even more beautiful in person than the pictures. All around this company cares about their customers and their quality of work. Finding indivduals or even a company like this is rare to come by. I guarantee I will be doing buisness with Bayshore Automotive in the future.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Stopped in with an invite for a trade-in of my ATS. Paul Dowman was very pleasant and informative. We couldn't come to an agreement on the trade-in value of my ATS as it had been in an accident involving the air bags. While in great condition in my opinion, the air bag incident was a deal breaker. Everyone tried, but I decided to keep the car, as it's running fine. Will head back to Dimmitt when ready for my next Caddy.
From my first phone call to the dealership days before buying the car, till now a week later, Sara Griffith has been nothing but helpful and proactive, focusing on what I wanted in a new car. She asked good questions and listen to answers and found the car that was right for me. I never felt like she was trying to fill a quota or upsell me on anything. She has stayed in touch, to make sure I understand how to work my Mini and that everything is functioning properly. I wish Sara were in real estate, because now I need to buy a house!
Went to look a 2003 BMW 530i. It was Sunday and the dealership was closed but the car door was open so I was able to check it out. On the inside, the front seats suffered from what is known as 'twisted seat'. Otherwise the car seemed to be in okay shape but without the chance to test drive it, I could not tell for sure.
Buying a vehicle is a dreadful process. The wait, the negotiation, the unknown, it's all overwhelming. This place did it right! Wait was minimal, negotiation was beyond fair, but above all the car was impeccable and AS DESCRIBED! Nothing worse than surprises when buying a vehicle. Thanks ZEN, we will surely be back!
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