Great Salesman with Great Product
November 5, 2018
I just moved to Miami and was looking for a 7 seater SUV. I looked at Buick, Ford, Honda, Kia, Mazda and test drove three cars before getting to Warren Henry. I was mostly put off by the pushy sales people at the other dealerships who called me several times and could not quote a solid price by email or even verbally until I showed them some kind of commitment. My experience with Jack at Warren Henry was completely different. He was calm, polite, enthusiastic and professional but not at all pushy. He provided all the information I asked for and followed up by email. He let me test drive a car and then leave the dealership and did not harass me after that. When I called back to say we wanted to proceed, he prepared all of the paperwork before I got there and then waited for ages while I arranged my insurance coverage on the phone. He made a small error calculating the monthly lease payment (less than $5 a month) but both he and the finance manager immediately agreed to honor the lower number. A really pleasant car buying experience. The other sales people from the other dealerships are still calling me and driving me crazy....!